http://blogs.technet.com/b/sbs/archive/2008/07/08/microsoft-response-to-q-a-in-comment-section-call-back-support-announcement.aspxMicrosoft response to Q&amp;A in comment section ( Link to original post ) Community Question: Are we to assume this excludes business down? Does this mean that "Server Down" support calls will no longer be free? Microsoft Response: en-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.technet.com/b/sbs/archive/2008/07/08/microsoft-response-to-q-a-in-comment-section-call-back-support-announcement.aspx#3085915Wed, 09 Jul 2008 05:26:13 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3085915THE OFFICIAL BLOG OF THE SBS "DIVA"<p>The Official SBS Blog : Microsoft response to Q&amp;amp;A in comment section (Call-Back support announcement</p> <img src="http://blogs.technet.com/aggbug.aspx?PostID=3085915" width="1" height="1">http://blogs.technet.com/b/sbs/archive/2008/07/08/microsoft-response-to-q-a-in-comment-section-call-back-support-announcement.aspx#3085784Tue, 08 Jul 2008 23:34:43 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3085784Kicking and Screaming I am Bloggin &raquo; Blog Archive &raquo; Microsoft CSS a Great Update is Announced<p>PingBack from <a rel="nofollow" target="_new" href="http://blog.sbs-rocks.com/2008/07/06/microsoft-css-a-great-update-is-announced/">http://blog.sbs-rocks.com/2008/07/06/microsoft-css-a-great-update-is-announced/</a></p> <img src="http://blogs.technet.com/aggbug.aspx?PostID=3085784" width="1" height="1">