How to Add an Additional Email Address to an Office 365 Account

How to Add an Additional Email Address to an Office 365 Account

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[Today's post comes to us courtesy of Justin Crosby from Commercial Technical Support]

Sometimes you will want one user to receive email at multiple email addresses. This blog post will show you have to add additional email addresses to one of your existing Office 365 user accounts. Please note that even though a user may have multiple email addresses, there email will always appear to be from the address listed as Primary.

 

  1. Open the Office 365 administration site at https://portal.microsoftonline.com/Admin/Default.aspx and log in as an administrator.
  2. Select Users underneath Management on the left-hand task bar.
  3. Click the user you wish to modify.
  4. Click More.
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  5. Click Change mailbox settings (This will open a new browser window).
  6. Expand E-mail Options.
  7. Click Add… under Other e-mail addresses
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  8. Enter the email address and click Ok.
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  9. Once you have made all your changes, click Save.
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Comments
  • But how do you make that address the primary?

  • The fact that it sends all messages using the primary address (and sendas in Outlook does not work) is a problem but not the biggest. The biggest problem is that you cannot differentiate incoming mail. You can create folders and rules in outlook and differentiatie on address. That is a big problem. In now comes into one big mailbox.

  • sentence 3 !Their! email will always appear to be from the address listed as Primary.

  • Lars, you can use an Outlook rule that examines the content of the email message header.  The original To: address will be in there.  You can use this rule to move them to a different folder or assign a category.

  • SBS Bloggers ,  No, that does not work. the original To: address is changed. Even if you type it in you will see the rule is not working as the address is changed.

    Please try it yourself.

  • Lars, I assure you it does work.  We'll post a blog with detailed steps.  In the mean time you can look at this thread that discusses the workaround: community.office365.com/.../3718.aspx.