Exchange Services May Not Start Automatically After a Reboot

Exchange Services May Not Start Automatically After a Reboot

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[Today's post comes to us courtesy of John Bay from Commercial Technical Support]

On SBS 2008/2011 when you reboot the server, you may notice that some of the Exchange services that are set to automatic start are not started.

Some of the services that may not be started are:

  • Microsoft Exchange Information Store
  • Microsoft Exchange RPC Client Access (SBS 2011 Server Only)
  • Microsoft Exchange Forms Based Authentication (SBS 2011 Server Only)

If you attempt to manually start the services, the services should start correctly.

The problem occurs in some environments when Exchange is installed on a Global Catalog. The Exchange Team has released a KB article that addresses the issue. The article has four methods to try to resolve the issue.  In SBS environments, Method 1 is usually impractical.  Methods 2 and 3 tend to work the best on an SBS server.  Method 2 is the easiest to implement because you can use Microsoft Fix It to adjust the service dependencies for you.  If your server experiences the problem the Exchange services not starting automatically, we suggest you use the Fix It under Method 2 in the article to resolve the problem. 

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  • This did the trick.  Thank you.


  • I spoke too soon.  Still not working even after appliying both FixIt's.  The Microsoft Exchange Forms Based Authentication service just won't start automatically on a server restart.  I still have to start it manually.  I even set the service to restart for all three attemptes with a 3 mintue delay between each.  This was a SBS2008 to SBS2011 migrated server.  I compeled a SBS2003 to SBS2011 migration last month without issue.


  • pperry803 -- see my blog post on restarting services remotely to have an easy workaround. ( It's not a fix, just a way to restart them without having to log on to the server.

  • I have the exact same issue, migrated from Server 2008 non SBS edition without Exchange Server.

    Any further ideas?

    Thanks Alex

  • I set the Microsoft Exchange Forms Based Authentication service to a delayed start and this work for me.  No more alerts and manually starting.