Error "Administrator Does Not Have Exchange Administrator Rights" When Creating or Deleting User in SBS 2008 Console

Error "Administrator Does Not Have Exchange Administrator Rights" When Creating or Deleting User in SBS 2008 Console

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[Today's post comes to us courtesy of Rod White]

When an Administrator attempts to create or delete a user within the SBS 2008 Console they may get an error and a  "View Warning Details" link. Reviewing the details show two warnings:

  • Administrator <Admin name> does not have Exchange administrator rights.
  • Mailbox does not exist for recipient of welcome mail.

When removing a user account the wizard will hang with the error below:
image

You will also get the following errors in the C:\Program Files\Windows Small Business Server\Logs\Adduser.log file:

Messaging: MessagingTaskException: Insufficient privledge, not a member of an Exchange administrator group - Error# (80010)

AdminTME: Status: Tasked = MessagingTasks.TaskCreateMailbox, RootTaskId = TaskCreateUser, Success: True, Warning: True, Continue: True, Message: Administrator Robert Brown does not have Exchange administrator rights.

Resolution

  1. Open AD Users & Computers > double click the <Admin User name> you are logged on as
  2. Select the Member Of tab
    image
  3. Verify the Primary Group attribute. If the Primary Group is set to Domain Admins then you'll need to change it Domain Users.
    image
  4. Within the Member of list box, highlight the Domain Users group and click the Set Primary Group button. image

You should now be able to run the wizards without error.

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