The Official SBS Blog

The official blog for Small Business Server (SBS) support and product group communications.

February, 2007

Recent Blog Posts
  • The Official SBS Blog

    Some SBS 2003 R2 Servers Are Not Synching Vista Updates in WSUS

    • 1 Comments

     

    [Today's tip comes to us from Damian Leibaschoff]

    Please note that this is an ongoing issue that is under investigation.

    UPDATE: This issue is fixed in WSUS 3.0. More information on WSUS 3.0 here.

    If you have installed SBS 2003 R2 back when Vista was still in beta (before November of 2006), and you are using the Update Services provided by R2 (The Green Check of Health), you might not be getting all the updates that would be expected.

    To make sure you are getting all your updates for your SBS R2 domain joined Vista machines, please follow these steps:

    1. Open the native WSUS Administration console from Start -> All Programs-Administrative Tools -> Microsoft Windows Server Update Services
    2. Once it opens, click on the Options link (Upper right)
    3. After that, click on the Synchronization Options link:
    4. Once it opens, click on the Change button under the Products, right under the Products and Classifications section.
    5. Once the product list opens, find the three entries for Windows Vista and uncheck them, click OK after doing that.
    6. Now we have to click on the Change button one more time, the same one we just clicked, and once again we need to find the 3 Vista products, this time we need to put the check back in there. One more thing before clicking OK, go to the top of the product list, and put a check on the Microsoft checkbox, that needs to be checked. After putting the 4 checkboxes, go ahead and click OK.
    7. One more step needed, on the left hand side, go ahead and press the SAVE SETTINGS button, and once the settings are save, press the SYNCHRONIZE NOW button (or you can wait for the nightly scheduled synch to happen).

    You should start getting all the Vista updates for your clients down through your R2 server after it all gets synched up.

    As we said before, this issue is under investigation and we will keep everyone updated on our findings and potential long term solutions.

    UPDATE: This issue is fixed in WSUS 3.0. More information on WSUS 3.0 here.

  • The Official SBS Blog

    Extended Daylight Saving Time and SBS 2003

    • 8 Comments

    [Today's post comes to us courtesy of Chris Puckett]

    [Contains updated information:  Modified Step 4 on when the Update Tools should be run depending on heavy OWA usage for creating appointments. Added link in Step 6 for an update for Exchange 2003 SP 1 installs.  New links in Additional Information section.]

    [Update 2: Referenced new Sharepoint 2.0 update 933738 in step 7.]

    Extended Daylight Saving Time, SBS 2003, and You

     

     

    The U.S. Energy Policy Act of 2005, passed by the U.S. Congress July, 2005, extended Daylight Saving Time (DST) in the U.S. by approximately four weeks. As a result, beginning in 2007, DST will start three weeks earlier on March 11, 2007, and end one week later on November 4, 2007, resulting in a new DST period that is four weeks longer than previously observed. These four weeks are referred to in this article as the "extended DST period".

     

    Unless certain updates are applied to your computer, it is possible that the time zone settings for your computer's system clock may be incorrect during this four week period. This depends on where you live and which time zone you have selected.

     

    Microsoft Daylight Saving Time Help and Support Center

    http://www.microsoft.com/windows/timezone/dst2007.mspx

     

    Before you Begin:

     

    Rapid succession of steps is important: It is preferable to run the Outlook Time Zone Update tool or its Exchange counterpart as soon as possible after the time that the Windows operating system time zone patches are applied to all machines. If meetings between March 11, 2007 and April 1, 2007 are scheduled after the operating system patches are applied but before the tool is run, they will erroneously be moved one hour earlier. To correct such calendar items, organizers should manually update such meetings to ensure they are scheduled accurately for themselves and all invitees.

     

     

    Updates for SBS 2003

    1. Install the Windows OS update to the SBS 2003 server and all Windows 2003 servers on the network.(High-priority update on Windows Update and Microsoft Update on 2/13/2007).

    931836 February 2007 cumulative time zone update for Microsoft Windows operating systems

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931836

     

    1. Install the Windows OS update to all Windows XP/2003 clients on the network. (High-priority update on Windows Update and Microsoft Update on 2/13/2007).

     

    931836 February 2007 cumulative time zone update for Microsoft Windows operating systems

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931836

     

    3. If you have any Mac clients with Entourage 2004, install the Entourage 2004 update. See Microsoft Office 2004 for Mac 11.3.3 Update.

     

    1. [update from previous post] If you have an environment where the following conditions are true:
    • Users rely heavily on Outlook Web Access
    • Users create lots of recurring calendar items in OWA.

     

    Please consider uninstalling update KB 926666 (applies only to Exchange 2003 SP 2) or KB 931978 (applies only to Exchange 2003 SP 1) from Add or Remove Programs prior to running the Outlook or Exchange Time Zone Data Update Tools (in Step 5). Then reinstall the appropriate update (in Step 6) once you have run the tools.

     

    Recurring calendar items in Outlook Web Access will read from the system time of the Windows system clock on the Exchange Server computer. So at the time that you run the update tools, they will not correctly detect the time zone or time zone rules under which the recurring item was created. If users in your environment create many calendar items using Outlook Web Access and you have already updated your calendars, we recommend advising users to carefully review their calendars and to manually correct any items that might not reflect the correct time during the extended DST period.

     

    5.  Run the Outlook and/or Exchange Calendar Update tool(s) to adjust calendar appointments in the extended DST period.  This is not required. You may optionally have users manually adjust their appointments in the extended DST period.

     

    Outlook Time Zone Data Update Tool

    931667 Addressing the daylight saving time changes in 2007 using the Outlook Time Zone Data Update Tool

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931667

     

    [update from previous post]] After installing the Outlook Time Zone Data Update Tool, you might also install an update for the tool that provides additional functionality.

     

    933146 Description of the hotfix package for the Time Zone Data Update tool for Microsoft Office Outlook

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;933146

     

    Exchange Calendar Update Tool

    Note 1: This tool must be run from a client that has been updated with 931836 with a user account that has full mailbox rights to all mailboxes.  You should not run this tool on the SBS 2003 server.  KB 930879 below provides a script to give a user full mailbox rights to all users. When you are done, you can run the script again to remove the full mailbox rights.

    Note 2: This tool requires the Outlook Time Zone Update Tool and .Net Framework 2.0 to be installed on the client computer.

    Note 3: This tool does not update public folders.  The Outlook tool is the only way to update public folders.

     

    930879 How to address daylight saving time by using the Exchange Calendar Update Tool

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;930879

     

     6. Install the appropriate Exchange 2003 update to the SBS 2003 server and all Exchange 2003 servers on the network. 

     

    If you have Exchange 2003 SP 2 installed, you should install KB 926666. (High-priority update on Microsoft Update on 2/13/2007).

    926666 Update for daylight saving time changes in 2007 for Exchange 2003

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;926666

     

    [update from previous post] If you have Exchange 2003 SP 1 installed, you should install KB 931978.

     

    931978 Update for daylight saving time changes in 2007 for Exchange 2003 Service Pack 1

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931978

     

     

    7. Install the Sharepoint 2.0 update to the SBS 2003 server. This requires Sharepoint SP 2.

    924881 Description of the update for Windows SharePoint Services: January 9, 2007

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;924881

     

    [update from previous post]

    933738 is cumulative and includes the 924881 update above.

    933738  An update is available that addresses an issue in which items that use the Date field and the Time field are off by one hour in Windows SharePoint Services

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;933738

     

     

    8. Install the SQL 2000/2005 Notification Services Update if SQL Notification Services is installed.  If you are not sure if you have SQL Server Notification Services

    installed, open KB 931815 and click the link: How to determine whether Notification Services is installed.

     

    931815 2007 time zone update for SQL Server 2005 Notification Services and for SQL Server 2000 Notification Services

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931815

     

    9. Install the Dynamics CRM update, when it becomes available, if Dynamics CRM is installed in your network.  If it is not currently available, you can skip to the next step.

     

    925874 Changes to daylight-saving time in 2007 for Microsoft Dynamics CRM

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;925874

     

    10. If users have a Windows Mobile device, the device will also need an update.

    See steps 3 and 4 here:

    http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx#followsteps

     

    923953 How to configure daylight saving time for the United States and Canada in 2007 and in subsequent years on Windows Mobile-based devices

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;923953

     

    Additional Information:

     

    To determine if any other Microsoft Programs you might have installed are affected, visit the Microsoft Daylight Saving Time Help and Support Center.

    http://www.microsoft.com/windows/timezone/dst2007.mspx

     

    Exchange/Outlook webcast

    932046 Support WebCast: The impact of daylight saving time on Microsoft Exchange Server and Microsoft Office Outlook

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;932046

     

    [update from previous post] 

    Video Demos for running the Exchange and Outlook DST 2007 tools

    http://msexchangeteam.com/archive/2007/02/21/435543.aspx

     

    Windows 2000 webcast (Applicable for SBS 2000.  Not applicable for SBS 2003).

    Jorge Lopez' Support WebCast on Daylight Saving Time and Windows 2000:

    http://support.microsoft.com/kb/930688/en-us

    How to do the DST change in Windows 2000: 12:40-32:10 (manual method)

    GPO method: 34:30-39:10

    Q&A 46:50 -1:21:00

     

    [update from previous post]

    Webcasts for daylight saving time changes in 2007

    http://support.microsoft.com/gp/dst_webcasts

     

  • The Official SBS Blog

    SBS Vista Client Update (Ripcurl) Now Available

    • 14 Comments

    [Today's post comes to us courtesy of Mark Stanfill]

    There has been a large amount of discussion in the community about the release of the Ripcurl update to allow Vista clients to participate in SBS domains (also known as the "Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 Compatibility (KB 926505)").  The updates you need are now available for download.

    Getting Started

    First, start with the 31 page white paper at here. The white paper includes links to the downloads you need, as well as the manual steps you have to perform on the client and the server.  The six downloads are:

    1. KB article 926505 - Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 Compatibility - http://support.microsoft.com/?id=926505
    2. KB article 911829 - http://go.microsoft.com/fwlink/?LinkId=77013
      • Enables OWA access from Vista clients
    3. The User Profile WMI Manager - http://go.microsoft.com/fwlink/?LinkId=78007
      • Allows for local user profile migration
      • Needs to be installed manually on each Vista client before running Connect Computer
    4. ISA 2004 SP2 - http://go.microsoft.com/fwlink/?LinkId=77017
    5. The ISA Server hotfix from KB 917902 - http://go.microsoft.com/fwlink/?LinkId=77019
      • Only needed for SBS 2003 Premium.
    6. The updated ISA 2004 Firewall Client - http://go.microsoft.com/fwlink/?LinkId=77006
      • Only needed for SBS 2003 Premium.

    Notes, Highlights, and Gotchas from the White Paper:

    • Windows Vista Business, Ultimate, and Enterprise are supported by the SBS Client Setup tools.  You can connect Home SKUs manually, but it's going to be a lot of work.  Since they can't join the domain, you'll have to manually enter passwords to access email, file shares, web sites, etc. from any of the Home SKU clients.
    • Older software will not, of course, be deployed to Vista clients.  This includes older service packs, IE 6, ActiveSync 3.8 for all clients and Connection Manager in addition for 64 bit Vista clients.
    • ActiveSync has been replaced by Windows Mobile Device Sync Center.
    • If you have installed Office 2007, client setup does not install Outlook 2003.
    • Office 2007 is not a free download.  Vista clients that do not have Office 2007 installed will have Outlook 2003 installed.
    • Don't attempt to install the SBS fax component on Vista.  You will have to manually configure the Vista native fax client to connect to your SBS server.  We'll be posting a walkthrough on these steps shortly.
    • A new GPO is added called Small Business Server - Windows Vista policy for Vista Firewall settings to allow access to resources on the SBS server.
    • My documents redirection, if enabled, will automatically work with Vista clients, since Offline Files support is enabled by default in Vista.
    • Remote Desktop is enabled by default and will allow connections from RWW to Vista client desktops.
    • Power management is set to always on if the computer is plugged in (i.e. has a power supply) to ensure access via RWW.  The white paper has steps on how to modify these settings if you want to optimize on Vista's power management features.
    • Remote assistance only works Vista-to-Vista or from Vista to XP/2003 clients.  Vista clients cannot request assistance from users on XP or 2003 machines.  Use Remote Desktop instead for these scenarios.
    • You will need to manually install the SBS cert on Vista clients that are not joined to the domain.  The white paper has complete steps for how to manually import the cert.
    • Bluetooth devices can cause problems with Connect Computer; disable them before accessing the site (i.e. attach a PS/2 or USB keyboard and mouse).
    • After installing the hotfixes on the server, run gpupdate /force to make sure that policies will be applied to all clients.
    • Spend some time with the troubleshooting sections at the end of the white paper- many known issues are covered there.
  • The Official SBS Blog

    ESM with IE7 Unable to Open the Help File

    • 7 Comments

    [Today's tip comes to us from Mark Stanfill.]

    There is a fairly innocuous, but annoying issue with Exchange System Manager (ESM) on servers that you have installed IE7 on.  When you click on help in ESM (and only ESM has this issue), and click on one of the help items in the drop-down menu, you receive a Dr. Watson crash message like the following (click on image for full size):

     

     

    The text of the error will be something similar to:

    AppName: exadmin.dll AppVer: 6.5.7638.1 AppStamp:430e730e
    ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
    fDebug: 0 Offset: 0003bdc8

    If you're seeing this, first let me commend you on actually trying to read the help file :)  You can still open the help files directly by navigating to %programfiles%\exchsrvr\bin  and double-clicking on chm files.

    The crash occurs because of a file (PSAPI.dll) that is updated in IE7, but also exists in system32.  To fix this issue, the older version in exchsrvr\bin can be safely renamed.  To do this, use these steps:

    1) Stop All Exchange and IIS services by stopping the Exchange System Attendant Service and the IIS Admin Service from the Service Control Manager (services.msc).

    2) Rename the PSAPI.DLL in the %programfiles%\exchsrvr\bin directory to PSAPI.DLL.OLD

    3) Restart all Exchange and IIS services

  • The Official SBS Blog

    Update for the Windows SBS client deployment tools to support Windows Vista delayed

    • 1 Comments

    [Today's post comes to us from Chris Puckett]  

     

    There is a bit of a delay in getting the update released for KB 926505 that was originally scheduled for around the end of January. We will update the community with a new date shortly. In the meantime, you may follow the steps listed in KB 926505 to manually join Vista clients to an SBS 2003 domain.

     

    926505 You cannot use the Windows SBS 2003 client deployment tools to join a Windows Vista-based computer to a Windows SBS network

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;926505

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