When you get a chance, add the following two MSN contacts to your contacts list
The former is basically a bot that links to some of the Encarta knowledgebase and brings you back the answers. Quite a cool little tool if you want to get a quick answer to something and it will even point you in the direction of the Encarta website if it doesnt know the answer
The latter is a link to the BBC tv listings. Start off by saying 'hello' and then just follow the prompts to get back the information you need.
These are two excellent examples of IM bots and I think it would be great to see more of these in years to come things like directory enquiries, train operators (to see when the next train is coming leaving for Reading for example), NHS (to suppliment the NHS Direct phone service) and cinemas for film listings to name but a few.
Feel free to post comments on any other suggestions or things you would like to see this used for !
About 5 years ago I was asked to go to Redmond to pick up some demos of Office 2000 from the CIO summit...
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Before starting my job as the UC Product Manager I used to work in SMSP (the partner side of the business)
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