Response Point Team Blog

Behind the scenes with the team building the world's easiest small business phone system.

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  • Blog Post: 2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!

    Introduction to Response Point Analysis with Wireshark (Part 1 of 2) October 6th, 2009, 9:00 - 10:00am PDT MRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This online seminar provides the foundation for troubleshooting...
  • Blog Post: Communications products at Microsoft

    Rich Tehrani, Publisher of TMC, posts his summary of the various communications products at Microsoft , including Response Point. He notes that we have been going to small business customers to work with them as they try out our products. He's right. We have close relationships with several small businesses...
  • Blog Post: D-Link and NGT partnering on VOIP

    Response Point partners D-Link and NGT announced today that they're working together on a co-marketing agreement to make it easier for customers to get a great end-to-end small business phone system, including hardware and voice service. From the press release : The pairing of NGT Digital Voice phone...
  • Blog Post: Power over Ethernet: You asked. We listened.

    Good news! Quanta's phones will now support power over Ethernet. We heard this request repeatedly from Microsoft channel partners, and are thrilled that Quanta was able to address the need so quickly. Of course customers will still need a switch that supports PoE to take advantage of this, but business...
  • Blog Post: Craig Mundie's Intercom Extension to Syspine Phones

    While RP is designed for small business customers, we can’t prevent people from deploying RP in the household :-) One of our RP 1.0 customers is Microsoft’s Chief Research and Strategy Officer Craig Mundie. Craig personally set up the Syspine RP system himself for his home. This was not a surprise as...
  • Blog Post: Packet8 and Response Point

    We just returned from a press conference where Bryan Martin, Chairman and CEO of 8x8, Inc . announced a new marketing agreement with Packet8 service and Response Point. Here's XD watching Huw Rees (VP Sales & Mktg) and Bryan Martin preparing a demo using the magic blue button to "call Bill"...
  • Blog Post: CRN's Scorecard on Response Point 1.0

    Since we shipped RP 1.0, we have received a lot of wonderful feedbacks from so many of our customers, partners, and analysts. It is gratifying to see RP 1.0 is loved by so many people! I know there are still lots of things we can do better and improve. I want to thank so many people who supported us...
  • Blog Post: Plan Ahead. Microsoft Response Point @ the upcoming Internet Telephony Expo

    Microsoft Response Point will be quite active at the upcoming Internet Telephony Expo September 16 - 18 in Los Angeles at the L.A. Convention Center - http://www.tmcnet.com/voip/conference/ . IP Telephony expert Tom Ross from the TMC University will hold a one-day class focused on Microsoft's VoIP...
  • Blog Post: Microsoft Continues to Innovate Rapidly With Service Pack Release for Small-Business Phone System

    We issued the following press release this morning: REDMOND, Wash. — March 24, 2008 — U.S. small businesses can soon take advantage of voice over Internet protocol (VoIP) phone service on Microsoft Response Point phone systems to improve their business communications. Today at the third annual Microsoft...
  • Blog Post: Response Point now in Australia and New Zealand

    It is great to see our partner D-Link expands Response Point product line into Australia and New Zealand. As shown in the pictures, there are lots enthusiastic people in D-Link’s RP VoiceCenter seminar. I'd love to learn if our magic blue button works well with New Zealand/Australian English. http...
  • Blog Post: Response Point and Office Communications Server...which does what?

    We have received a few questions here and there about the differences and similarities between Response Point and OCS, so I thought I would highlight a couple useful sources of clarification. The first is a posting on this topic by Eric Swift , on the Microsoft Unified Communications team blog, which...
  • Blog Post: SMBPhone for Response Point in Canada

    Our friends from SMBPhone , an aggressive new Response Point-focused business in Canada have just completed certification as a Response Point digital voice provider.  Some of the things you get with SMBPhone’s new SMB Digital Voice™ : $29.95 Digital Business Telephones Lines Competitive Long Distance...
  • Blog Post: Early Reactions to SP1 Announcement

    We are getting several press mentions about today's SP1 announcement. Take a look at the mentions from bMighty , CRN , TechTarget , TelecomWeb , and TMCNet . Harry Brelsford talked about it in his newsletter today as well. Also thanks to those of you who are blogging about us, especially Allen Miller...
  • Blog Post: Response Point RTM'd

    “ Of particular interest is the ’Magic‘ button which brings voice recognition technology into the world of the SMB in a new way ” Steve Hilton—Yankee Group "I've looked into Response Point, and it looks like a compelling solution for small businesses who just want basic PBX features like dial...
  • Blog Post: What to know before you decide to sell VoIP

    Mark Crall wrote a great post on his blog yesterday, citing 7 important things any Microsoft partner should know before jumping into VoIP. Since I have been telling partners how easy and natural a fit Response Point is with their existing offerings, I figured I would be remiss if I did not note Mark...
  • Blog Post: Books We Are Reading … :)

       Well sort of …  Actually we are working on some small projects here in Redmond with Ray Horak . Ray’s a very savvy technologist with a focus on the telecom space. He is the author of some popular and well respected telecom books – a dictionary and a handbook on telecom and data communications...
  • Blog Post: Another Response Point book

    Long-time Response Point friend Joe Schurman has completed a new book, Microsoft Voice and Unified Communications . Featuring Office Communications Server (all updated for the latest R2 release), and of course plenty of information about Response Point, this is a broader overview than Harry Brelsford...