Introduction to Response Point Analysis with Wireshark (Part 1 of 2) October 6th, 2009, 9:00 - 10:00am PDT MRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This online seminar provides the foundation for troubleshooting...

Hear from SBS MVP Jeff Loucks, Trent Johnsen of SMB Phone and the Response Point team on the opportunities in selling Response Point to your customers. We will also have some SPECIAL OFFERS from our Response Point Partners for those who attend the webinar. To register go HERE .

1. Select Your Hardware OEM: Aastra, D-Link, or Syspine 2. Choose Your Service Provider: Bandwidth.com, Cbeyond, NGT, Junction Networks, Packet 8, SMB Phone, TotalTel 3. Know the Response Point Peripherals: Quintum for Gateways, ClearOne for speakerphones 4. Get Smart: ...

We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but sometimes we don’t always have time to put it up on the blog right away.  If you’d like a more up-to-date view of how we’re doing, please follow us on Twitter:  http://twitter.com/responsepoint...

At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world. Since the vast majority of customers see Response Point for the first time on our web site, our main goal of course is to make the best possible impression. Our original site was designed...

The Response Point ecosystem coninues to grow. Today, our OEM partner Syspine announced their Master Distributor for Canada. Their press release is below: (RENO, Nev., Aug. 27, 2008) — Quanta Computer announced today that Williams Telecommunications Corp. will now be serving as a master distributor...

Microsoft Response Point will be quite active at the upcoming Internet Telephony Expo September 16 - 18 in Los Angeles at the L.A. Convention Center - http://www.tmcnet.com/voip/conference/ . IP Telephony expert Tom Ross from the TMC University will hold a one-day class focused on Microsoft's VoIP...

Lots of good things from Cloud Services to PinPoint at this year's WPC. Of course, one of my favorite things is our Response Point SP1 launch. At WPC, I had a chance to meet with so many wonderful RP partners. I got tons of feedback and suggestions. Steve Ballmer passed me the note from one of our MVP...

When we started RP, our vision was simple: to provide a telephony solution so easy to use that every small business customer can set it up like connecting a printer to the PC. Today, we are moving one step closer to realize our vision by releasing to manufacturing Response Point Service Pack 1. Our OEM...

I'm very pleased to see that our partner Quanta worked out a deal with Costco to sell Syspine Response Point phone system online. This is a major step simplifying the purchase experience for our small business customers. Will Costco create a conflict for our small business channel specialists?...

There's a nice 15-min interview of me talking about Response Point over at Let's Talk Computers , the pioneer of tech radio dating back to 1989. The host, Alan Ashendorf, and I had a nice conversation covering all the basics of RP and how it can help small businesses. Some people have commented that...

The following came to use from Quanta Computer: We are pleased to announce that CI Gear is the Canadian Distributor for Quanta Syspine Microsoft Response Point Phone Systems. They are inviting interested Response Point Business Partners across Canada to experience the benefits of the Syspine...

I will be giving a talk at UW on May 6th, 2008 on our RP and core technology development story. How did we run a startup inside Microsoft? Delivering value to small businesses with the right product offering challenges many product teams at Microsoft. The Response Point team is no different. How did...

Since we shipped RP 1.0, we have received a lot of wonderful feedbacks from so many of our customers, partners, and analysts. It is gratifying to see RP 1.0 is loved by so many people! I know there are still lots of things we can do better and improve. I want to thank so many people who supported us...

The Response Point SP1 12 city USA training tour kicks off this week here in the Seattle area. This training can be attended free-of-charge if you register with the promo code: RSPFW01. Taking this SP1 training will prepare Response Point Specialists for the upcoming Response Point assessment cirriculum...

Our team has been very busy over the past few weeks preparing for a several big announcements on Monday March 24th, the first day of the Microsoft Small Business Summit . This is the same event where one year ago we first introduced Response Point with help from Bill Gates and many others. Now you'll...

Thanks to Chris Gatch’s invite, John Wang and I visited Cbeyond and participated in the ATP panel organized by Chris. I was very impressed with Cbeyond’s SIP trunking progress. I also enjoyed very much meeting with other panelists including Jennifer Blatnik of Cisco, Mark Spencer of Digium, and Frank...

I'm putting the finishing touches on the presentation I'll be making at SMBNation's Response Point Deep Dive Webinar tomorrow morning (Jan 31). I'm going to discuss 10 things I bet you don't already know about Response Point. Which things? Well, some of them are technical things (like interfacing with...

Sure, Response Point is easy to sell but in the interest of fairness we want you to be aware of the downsides too. Consider this post by Allen Miller this week, describing his experience selling Response Point systems: One customer said that there was "only one problem" (oh boy, now I'm going to hear...

Many users and partners have asked us for more details about Response Point, especially how to get started. We just uploaded a 23-page easy-to-read guide for how to get started with Response Point to our Response Point partner space . You can find it in the following folder: There's a ton of other product...

Tell your friends! The Response Point ad videos are on YouTube. You can pass this around to anyone you like, or show them on your own web site by giving out this URL: http://www.youtube.com/watch?v=nepQJsSR0dk

One of the coolest features of the Response Point automated receptionist is the ability to set pre-recorded announcements that will play when an outside caller asks common questions like "What is your office location?", or "What are your hours?". Unlike other IVR (Interactive Voice Response) systems...

While RP is designed for small business customers, we can’t prevent people from deploying RP in the household :-) One of our RP 1.0 customers is Microsoft’s Chief Research and Strategy Officer Craig Mundie. Craig personally set up the Syspine RP system himself for his home. This was not a surprise as...

Today the Response Point team fired up our new web site. Take a look at: http://www.microsoft.com/responsepoint and let us know what you think. Here's the official announcement: Microsoft Launches Affordable Phone Technology for Small Businesses Aastra, D-Link and Quanta to release complete end-to-end...

Look what arrived yesterday: These are some of the boxes I'll be taking with me later this month as I visit several members of the press who will be reviewing Response Point. I just cracked open the first one this morning and within minutes I had set up a new phone system in my office. Try it: call me...