Response Point Team Blog

Behind the scenes with the team building the world's easiest small business phone system.

February, 2009

  • Barge-in on SP2

    When we made SP2 available earlier this month , we were especially proud of our quick turnaround, offering a free upgrade with many valuable features only seven months after our previous update.  Because we’re a small team and we use the product...
  • ITExpo Training Presentation

    Many people are asking us about how they can take the latest training sessions on Response Point.  The best technical training we’ve done recently was the presentation at ITExpo by Marta Barillas and Luis Esparragoza.  We’re hoping to offer...
  • Internet Connectivity Evaluation Tool

    Does your router work with Response Point?  Almost always the answer is yes – RP isn’t a terribly complicated addition to your network – but sometimes you’ll find older or poorly-made routers that can cause problems.  Fortunately Microsoft offers...
  • The 10 Step Response Point Partner Playbook

    1. Select Your Hardware OEM: Aastra, D-Link, or Syspine 2. Choose Your Service Provider: Bandwidth.com, Cbeyond, NGT, Junction Networks, Packet 8, SMB Phone, TotalTel 3. Know the Response Point Peripherals: Quintum for Gateways...
  • Video of John Frederiksen Keynote

    The video is now posted.  Click here to view John’s keynote speech at last week’s ITExpo
  • FYI : Response Point SP2 Technical Resources

    New and/or refreshed documentation on SP2: Quick Reference Guides · Voicemail – Quick Reference Guide · Status Indicators – Quick Reference Guide · Voice Dialing – Quick Reference Guide · Keypad Dialing – Quick Reference Guide Quick Start Guides · Configure...
  • John Frederiksen interview at TMCNet

    Our new General Manager gave a short video interview at ITExpo this week: http://www.tmcnet.com/tmc/videos/default.aspx?vid=820 He talks about the need for innovation, our new SP2 release, and how we keep learning from customers.
  • IT Expo East Response Point Keynote

    John Frederiksen, Response Point General Manager, delivered the keynote address this morning @ IT Expo East . He spoke on Microsoft’s commitment to innovation; continued commitment to the telephony industry; and doing business with the SMB space during...
  • Response Point Solution Seminar @ IT Expo East

    The team hosted day one of our Response Point Solution Seminar today here in Miami Beach. Topics included an overview of RP, based on the new SP2 bits; a couple of VAR oriented pitches; a technical deep dive from Aastra and then an OEM/Peripheral partner...
  • Response Point’s South Beach Blogger’s Ball !!!

    At the end of day #1 here at IT Expo East , the Response Point team held a dinner tonight at a South Beach restaurant for a group of telephony industry bloggers. It was a great opportunity for each group – the RP team and the bloggers -  to learn...
  • Follow us on Twitter

    We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but sometimes we don’t always have time to put it up on the blog right away.  If you’d like a more up-to-date view of how we’re doing, please follow...
  • SMB Phone, TotalTel : New Certified Service Providers Announced Today @ IT Expo East

           Our Service provider family continues to grow. With our SP2 announcement of today here at IT Expo East in Miami Beach, we also bring on board two new Service providers. TotalTel , offers US-wide coverage. A 20+ year veteran...
  • Download SP2 Free Today

    Today at IT Expo East 2009, we announced the immediate release of our latest upgrade, Response Point Service Pack 2 (SP2) for our small business VoIP-enabled phone solution. The product is available starting today as a free download at http://www.microsoft...