Response Point Team Blog

Behind the scenes with the team building the world's easiest small business phone system.

Response Point Product Announcement

Since 2008, we’ve worked to bring you news and updates about Response Point and we’ve appreciated...

Author: sprague Date: 05/14/2010

2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!

Introduction to Response Point Analysis with Wireshark (Part 1 of 2)October 6th, 2009, 9:00 -...

Author: sprague Date: 09/22/2009

My New Role

For the past three years I have had the opportunity to lead three startup efforts at Microsoft....

Author: Xuedong David Huang Date: 06/26/2009

Response Point Town Hall Meeting

Response Point Town Hall Meeting - Update on Recent ChangesMicrosoft has made some changes to the...

Author: sprague Date: 06/23/2009

Next chapter for Response Point

This week we made some changes to the Response Point business. I am not expecting impact on current...

Author: sprague Date: 05/07/2009

VPNs and Remote Workers

Erik Lagerway at the SMBPhone blog has a nice overview of how he installed a VPN to support a remote...

Author: sprague Date: 04/22/2009

More RP videos for your web site

Looking for more ways to add Response Point videos and training to your web site? We've just...

Author: sprague Date: 04/21/2009

New Aastra firmware available immediately

From our friends at Response Point OEM Aastra: Aastra Telecom is pleased to announce the...

Author: sprague Date: 04/20/2009

Call Manager and Analytics from RiteTech LLC

Our friends at RiteTech LLC have been busy with some of the new features in SP2.  They just...

Author: sprague Date: 04/16/2009

NEW! Syspine 6 Phone Promo Packages Boost Partner Margins!

News from our OEM partner Syspine today: Introducing Syspine P406 and P806 promotional...

Author: TechNet Archive Date: 04/15/2009

April 30th Webinar. A VAR’s View: Successful Tips for Selling Response Point

            Want to hear the best practices from 3  top Response...

Author: TechNet Archive Date: 04/14/2009

The ‘VAR Guy’ speaks to Response Point Partner SMB Phone

  The VAR Guy, a web site focused on the day-to-day happenings of partners recently published a...

Author: TechNet Archive Date: 04/13/2009

Updated RP site for Microsoft Partners

The Response Point world is centered around our business partners and Microsoft Specialists who help...

Author: sprague Date: 04/10/2009

Use the Small Business Summit Video on your site

Response Point has many great videos you can use on your own web site to show customers how Response...

Author: sprague Date: 04/09/2009

April 17th Webinar : Response Point SP2 Technical Briefing

Robert Brown, Principal Group Program Manager of the Response Point Development team, will lead this...

Author: TechNet Archive Date: 04/08/2009

Ask Anna to speak for your company

When you add a person’s name to your Response Point directory,  there is a pleasant voice...

Author: sprague Date: 04/03/2009

Aastra has published more details about their new “SIP Trunking Bundle" we mentioned...

Author: sprague Date: 04/02/2009

Answers on Telephonation.com

Response Point is designed to be easy to use and manage, but that doesn’t mean you won’t have any...

Author: sprague Date: 03/31/2009

Books We Are Reading … :)

   Well sort of…  Actually we are working on some small projects here in Redmond with...

Author: TechNet Archive Date: 03/30/2009

FYI : Small Business VoIP Requirements List

Our good friend at www.voipsupply.comm ,  Garret Smith posted this list on what a SMB should...

Author: TechNet Archive Date: 03/30/2009

New : AastraLinkRP "SIP Trunking Bundle"

News from Aastra today: “…Aastra, a company specializing in enterprise   communications,...

Author: TechNet Archive Date: 03/30/2009

FYI : 2009 Microsoft SMB Insight Report…

Here is an interesting research article on SMB’s pulled off of the publicly available Microsoft...

Author: TechNet Archive Date: 03/30/2009

A bit over a week ago Microsoft Canada hosted the Response Point team, SMB Phone, and SBS MVP Jeff...

Author: TechNet Archive Date: 03/30/2009

Stuart Crawford is contagious

Well, contagious in a good way.  Nice words from RP user and MVP in Canada Stuart Crawford: I...

Author: sprague Date: 03/25/2009

March 18th Microsoft Canada Response Point Webinar

Hear from SBS MVP Jeff Loucks, Trent Johnsen of SMB Phone and the Response Point team on the...

Author: TechNet Archive Date: 03/11/2009

New !!! SP2 Learning Resources and Quick Guides

Please feel free to take a look at the new new technical Learning Resources, White papers, and Quick...

Author: TechNet Archive Date: 03/10/2009

Barge-in on SP2

When we made SP2 available earlier this month, we were especially proud of our quick turnaround,...

Author: sprague Date: 02/26/2009

ITExpo Training Presentation

Many people are asking us about how they can take the latest training sessions on Response...

Author: sprague Date: 02/25/2009

Internet Connectivity Evaluation Tool

Does your router work with Response Point?  Almost always the answer is yes – RP isn’t a...

Author: sprague Date: 02/21/2009

The 10 Step Response Point Partner Playbook

  1. Select Your Hardware OEM: Aastra, D-Link, or Syspine 2. Choose Your Service Provider:...

Author: TechNet Archive Date: 02/18/2009

Video of John Frederiksen Keynote

The video is now posted.  Click here to view John’s keynote speech at last week’s ITExpo

Author: sprague Date: 02/13/2009

FYI : Response Point SP2 Technical Resources

New and/or refreshed documentation on SP2: Quick Reference Guides · Voicemail – Quick Reference...

Author: TechNet Archive Date: 02/09/2009

John Frederiksen interview at TMCNet

Our new General Manager gave a short video interview at ITExpo this week:...

Author: sprague Date: 02/06/2009

IT Expo East Response Point Keynote

John Frederiksen, Response Point General Manager, delivered the keynote address this morning @ IT...

Author: TechNet Archive Date: 02/03/2009

Response Point Solution Seminar @ IT Expo East

The team hosted day one of our Response Point Solution Seminar today here in Miami Beach. Topics...

Author: TechNet Archive Date: 02/03/2009

Follow us on Twitter

We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but...

Author: sprague Date: 02/02/2009

SMB Phone, TotalTel : New Certified Service Providers Announced Today @ IT Expo East

       Our Service provider family continues to grow. With our SP2 announcement...

Author: TechNet Archive Date: 02/02/2009

Download SP2 Free Today

Today at IT Expo East 2009, we announced the immediate release of our latest upgrade, Response Point...

Author: sprague Date: 02/02/2009

Response Point Town Hall Meeting, Feb. 11 @ 1:00PM (Pacific)

  From Feb 2nd through February 5th, the Response Point team will be in Miami for the IT Expo...

Author: TechNet Archive Date: 01/28/2009

Time to Celebrate!

The Response Point team opened the champagne and celebrated an important achievement this...

Author: sprague Date: 01/28/2009

RSVP for the Microsoft Response Point Solution Seminar

TMCnet just provided us with this link to RSVP for the free Response Point Solution Seminar at IT...

Author: TechNet Archive Date: 01/22/2009

Full Speed Ahead for Response Point

In today’s ugly economy, you don’t have to look far to hear news about cutbacks and...

Author: sprague Date: 01/22/2009

FYI. The Basics on Quintum Gateways and Microsoft Response Point

Our partner Quintum provides two products for Response Point soutiuons: a Response Point Analog...

Author: TechNet Archive Date: 01/22/2009

What is a "Certified Response Point Service Provider?

A question came in this week to the Redmond team that we hear every now and then - "What is a...

Author: TechNet Archive Date: 01/16/2009

FYI. From our friends at D-Link Canada: The D-Link VoiceCenter Authorized Reseller Program was...

Author: TechNet Archive Date: 01/15/2009

Response Point Wins InfoWorld 2009 Technology of Year Award

Response Point has just been announced as one of InfoWorld's 2009 Technology of the Year award...

Author: TechNet Archive Date: 01/13/2009

New Book: Microsoft Voice and Unified Communications

Joe Schurman, a good friend of the Response Point team and a name many of you may recognize as he...

Author: TechNet Archive Date: 01/12/2009

Response Point G.M to Kickoff IT Expo East with Keynote

Response Point General Manager John Frederiksen will be kicking off the upcoming IT Expo East trade...

Author: TechNet Archive Date: 01/07/2009

Aastra, ClearOne, Evangelyze, Quintum Win "Product of Year" Awards for Response Point Offerings

TMCnet announced their "Product of the Year" awards today and we would like to congratulate Aastra,...

Author: TechNet Archive Date: 01/06/2009

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