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Random Musings on Exchange and Virtualization

Updated Exchange 2010 SCOM Management Pack – June 2012

Updated Exchange 2010 SCOM Management Pack – June 2012

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An updated System Centre Operations Manager (SCOM) Management Pack (MP) for Exchange 2010 has been released to the Microsoft download center.  This is build 14.03.0038.004 of the MP.  

Edit 3-9-2012 Updated MP build 14.03.0038.004 released

EDIT 9-8-2012 - Updated MP build 14.03.0038.003 is currently unavailable due to an issue.

EDIT 8-8-2012  - Updated MP build 14.03.0038.003 released. 

EDIT 27-6-2012  - NOTE that the MP is currently unavailable due to an issue.  Please see the comments

System Center Operations ManagerThe Microsoft Exchange Server 2010 Management Pack includes a complete health model, extensive protocol synthetic transaction coverage, and a full complement of diagnostics-based alerts and service-oriented reporting, including mail flow statistics.  Alerts are classified by impact and recovery action, and are now processed by a new component called the Correlation Engine. The Correlation Engine suppresses duplicate alerts whenever possible to help front-line monitoring technicians monitor Exchange more efficiently.  Most diagnostic information used in the Exchange 2010 Management Pack, including events and performance counters, is specifically engineered for monitoring. Very little tuning is required to monitor your Exchange organization. The Exchange 2010 Management Pack will scale with your environment.

The Exchange 2010 Management Pack is engineered for organizations that include servers running Exchange 2010. It isn't based on the Exchange 2007 Management Pack. Therefore, you'll notice some differences in the way you deploy and configure the Exchange 2010 Management Pack if you used the Exchange 2007 Management Pack in the past. 

Please ensure that you download and thoroughly read over the Exchange 2010 Management Pack guide before installing the Management Pack.  There are important considerations including:

  • Running the Exchange 2010 Management Pack installation program installs a new Windows service component named the Correlation Engine service
  • Determine which machine will host the Correlation Engine service
  • Ensure all Exchange 2010 computers that are manager use LocalSystem as the Agent Action Account
  • Ensure that all members in a specific DAG are monitored
  • Ensure Exchange 2010 computers are allowed to perform Agent Proxy 
  • Install required prerequisites




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  • When you try to download it from systemcenter.pinpoint.microsoft.com an error page with the messages „We are sorry, the page you requested cannot be found.“ pops up.  Do you know where I can download it?

    Is this MP fully supported in SCOM 2012?



  • The MP had a bug, they have pulled it and re-post once its fixed.


  • Thanks for sharing folks !

    If its not back in a couple of days, I'll see what I can track down.



  • I don't have an update to share right now.  The Exchange team has also published and articled on this issue




  • Any ideas when this will be back up?

  • Hi Paul

    Not yet - I have been continuing to monitor but not yet I'm afraid.



  • Not forgotten about this - am still following up internally.



  • Still waiting ... ...

  • Exchange 2010 Official Management Pack is Not Available.

    So... what so great about it?

  • Please  let us know when the management pack will be release.

  • Any update on this and when it will be released?

    I have multiple clients requiring this as part of implementations !!!

  • I rolled out scom 2012 and same problem cannot download the exchange 2010 MP.

  • Can you please validate if you can hit this URL?  


    Its working for me and I can download build 14.03.0038.003  of the MP



  • Hi Rhoderick,

    No, Its not working, getting again Sorry page



  • Any update on a valid download?  

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