Richard Schwendiman's Blog

Ramblings of an Exchange/Lync PFE...My whiteboard of scribbles about everything Messaging and Collaboration from the field...

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  • Blog Post: Lync 2013 iPad 2 iOS 7.1 Audio\Video Issue

    The Lync 2013 for iPad client cannot place or receive audio or video calls when the client is hosted on iPad 2 devices that are running iOS 7.1. Microsoft is aware of this design issue and will address this problem in future builds of the Lync 2013 for iPad client. http://support.microsoft.com...
  • Blog Post: Sample Lync Persistent Chat Archive Report

    After receiving multiple requests for a way to report on Lync Persistent Chat Archive Data (from the mgccomp Compliance database) I decided to create this sample report. One problem with querying for this data directly from the mgccomp database is that the Persistent Chat rooms aren't listed by name...
  • Blog Post: Lync 2013: Force Address Book Download Registry Keys

    Recently while working in my lab I wanted to force the address book to update with the Lync 2013 client. This is a fairly straight forward process as all you have to do is import a registry key (or wait randomized time between 1-60 mins which is the default). After importing the key and found that the...
  • Blog Post: Lync 2013 KHI and CQM Poster now available!

    Key Health Indicators: The Foundation for Maintaining Healthy Lync Servers http://www.microsoft.com/en-us/download/details.aspx?id=41697 Lync Call Quality Methodology poster http://www.microsoft.com/en-us/download/details.aspx?id=41698
  • Blog Post: Lync 2013 Centralized Logging (CLS) - customizing scenarios

    If you've had to troubleshoot server side issues in an OCS\Lync environment then you are familiar with OCSLogger.exe tool. The OCSLogger tool is installed as part of the debugging tools which can be download from the Microsoft Download Center (link below). Although this is a great tool for collecting...
  • Blog Post: Lync 2013 Persistent Chat HA\DR Deep Dive Pt. 2

    In part 1 of this blog we discussed the architecture and design of Lync 2013 pChat HA\DR components. Now we will discuss how this design behaves with various failures within a Lync infrastructure. These different failure scenarios are based off our Disaster Recovery diagram from part 1 (Figure 1). We...
  • Blog Post: Per-User Conference joins grouped by UriType SQL Query

    I recently had a request from a customer to gather conference data group by individual user. They wanted to see this data in two different formats: 1. Per-User conference join with SessionIdTime , Conference type, and ConferenceUri 2. Total Per-User Conference joins grouped by Conference type...
  • Blog Post: Lync 2013 Persistent Chat HA\DR Deep Dive Pt. 1

    As everyone knows by now, with the release of Lync Server 2013 we introduced much improved chat functionality, named Persistent Chat (pChat). Not only is it much improved, but it is also an actual role within the topology (no longer standalone application). One thing that I get questioned about a lot...
  • Blog Post: Lync Monitoring Reports (Read-Only) Access

    I was recently asked by a customer how they can provide different groups or departments read-only access to their Lync Monitoring Reports Infrastructure. They didn’t want them to have access to their Lync Servers just the reports. If you remember when going through setup of “Deploy Monitoring...
  • Blog Post: Lync 2013 mobile client iPhone 5S (IOS 7) Video Issue

    *** 10/18/2013 Update: This has been resolved with the latest updates to the mobile client. *** I was recently working with a customer and they asked if I had heard anything about Lync 2013 mobility client video being garbled on iPhone 5s with IOS 7 (see below). At the time I hadn't but after...
  • Blog Post: Lync 2013 Client Auto Start Registry Key

    I have had a couple inquires of how to set the Lync 2013 Client to start automatically when logging into Windows. This can be done multiple ways depending on how many users you need to set this for. If you want the users to do this themselves they can just open the client and go to tools\options\personal...
  • Blog Post: Question the PFE: January 2013 Edition

    I did get a couple of questions from users this month which hopefully I can answer. Again please feel free to contact me through “Email Blog Author” with any Exchange\Lync questions you may have. I will post these questions at the end of every month. Question 1: What steps should I...
  • Blog Post: Series: Exchange 2013 and Lync 2013 Integration with AsteriskNOW PBX Pt. 2

    In Part 1 of this series I went through the process of setting up our AsteriskNOW PBX. Now in Part 2 we need to connect the AsteriskNOW PBX to our Lync 2013 environment. We will break this down into 4 primary steps. First step will be to configure AsteriskNOW SIP trunk to route calls to Lync, Secondly...
  • Blog Post: Lync 2013 WP8 Client Logs

    I have received several inquiries from customers and engineers about how to get logs off Windows Phone 8 for Lync. If you are a Lync user on iOS or Android devices this is very simple because you can use the “Send Logs” and email the log file directly. Unfortunately with WP8 you only get...
  • Blog Post: Lync 2013 Client Office Customization Tool (OCT) Error

    **Update - If you create your package and follow the instructions located under Add/Modify Shortcut ( http://technet.microsoft.com/en-us/library/cc179097.aspx) you should be fine.** One of my customers recently came across a weird error message launching the Lync 2013 client. They sent me an email...
  • Blog Post: Lync 2013 Persistent Chat (Lab Environment)

    I started to extend my lab to include Lync 2013 last week and ran into a problem. After getting a Standard Edition pool installed everything was working great. Then I decided I wanted to do some testing on a new Persistent Chat pool since some of my customers are interested in this updated service. Here...
  • Blog Post: Series: Exchange 2013 and Lync 2013 Integration with AsteriskNOW PBX Pt. 3

    In Part 1 and Part 2 of this series we configured AsteriskNOW PBX and connected it to our Lync 2013 environment. Now to complete our configuration we will integrate Lync 2013 with Exchange 2013 for Unified Messaging. I am going to assume you already have Exchange 2013 installed, configured, and the latest...
  • Blog Post: Lync 2010\2013 Client Security Patch MS13-096 Released

    http://technet.microsoft.com/en-us/security/bulletin/ms13-096 Vulnerability in Microsoft Graphics Component Could Allow Remote Code Execution (2908005) Executive Summary This security update resolves a publicly disclosed vulnerability in Microsoft Windows, Microsoft Office, and Microsoft Lync...
  • Blog Post: Question the PFE: March 2013 Edition

    **Update - Per the Exchange Team Blog (http://blogs.technet.com/b/exchange/) Exchange 2013 RTM CU1 is currently planned for an April 2nd release. Question 1: I want to deploy Exchange 2013. Can I do this now that 2010 SP3 is out? PFE Answer1: Short answer is “Not if you want to be supported”...
  • Blog Post: Series: Exchange 2013 and Lync 2013 Integration with AsteriskNOW PBX Pt. 1

    Recently I have been involved in a couple of projects which required both Lync EV and Exchange UM. In order to do some testing I needed to get some kind of PBX into my lab environment. After searching the internet I found a ton of information but not a single source that showed all the “correct”...
  • Blog Post: Dial-out Conferencing for non-Enterprise Voice users

    We recently ran into a problem with one of my customers around Lync Dialin Conferencing. The problem was around using the “Call me at:” feature while joining the audio portion of Lync online meetings. Unfortunately we found out that in order for this dial back to succeed either the...