FTC released their Consumer Sentinel Network Data Book for January – December 2010. The interesting and scary thing is that fraud via phone is on the raise. We get more and more complaints by customers as well, telling us that they got a call from “Microsoft” with the ask for getting access to the PC because of a problem “we see”. It was just something we start to realize – this is the first time, I have seen data about it.

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If you are not living in an English speaking country (or at least are not English speaking), you seem to be safe – the criminals are not (yet) multi-lingual

Roger