When Trying to install a update you get "The expected version of the product was not found on the system."

When Trying to install a update you get "The expected version of the product was not found on the system."

  • Comments 12
  • Likes

I came on my test environment across this problem when trying to install the latest update I've got the error message: "The expected version of the product was not found on the system" this can occur on Project 2007 and 2010.

Running the following command from the command prompt will do the trick "office-kb.exe PACKAGE.BYPASS.DETECTION.CHECK=1"

PS: Make sure to run the Package bypass command with Caps

Thanks to Jorge for this http://blogs.technet.com/b/elfarodeprojectserver/archive/2011/12/30/project-server-the-expected-version-of-the-product-was-not-found-on-the-system.aspx

Comments
  • Good to know Raymond, thanks :)

  • Thanks for the info Raymond !

    Best regards ;)

  • nice info :)

  • Thanks. Worked for Windows 8. It said extracting files instead of giving me that pesky error. Where does it copy the files to anyways?

  • Didn't work......

  • works perfectly.. i tried to install a project 2010 patch which got failed in few test machines.
    Thanks Raymond

  • Awesome it worked!!!

  • I can not find this on my computer, this is what I receive:
    'office-kb.exe' is not recognized as an internal or external command,
    operable program or batch file.

  • thanks

  • Thank you!

  • Marius, you need to change office-kb.exe with the actual name of the KB that you are trying to install.

  • Thanks!!

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment