Ratcliffe's Ruminations

Thoughts on software, support, services and so forth

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  • Blog Post: The perils of "free" in the design of services

    I've written frequently about the benefits and perils of the use of the "free" price-point by writers and content creators . It's a great way to enter the market, but it doesn't turn into dinner on the table unless you find a way to provide and be compensated for ongoing value. For companies thinking...