Ratcliffe's Ruminations

Thoughts on software, support, services and so forth

February, 2010

  • The perils of "free" in the design of services

    I've written frequently about the benefits and perils of the use of the "free" price-point by writers and content creators . It's a great way to enter the market, but it doesn't turn into dinner on the table unless you find a way to provide and be compensated...
  • See the future, today

    Keith Combs is about to pull the covers off the TechNet 2.0 design in a series of podcasts (click to subscribe with RSS) with John Martin, who leads the TechNet group at Microsoft. The new TN breaks in mere weeks.