Have not posted in quite awhile due to some responsibility changes. I am hoping to be posting a little more regularly now that things have settled.
In case you missed it, Microsoft has updated the MOF Self Assessment tool.
The Microsoft Operations Framework Self-Assessment Tool is based on the Microsoft Operations Framework (MOF) and IT Infrastructure Library (ITIL) best practices. It guides you through the development of a detailed problem-and-impact analysis of a targeted IT service or operational process. This tool is designed to enable you to:
Better understand the effectiveness of the IT services and processes in your organization.
Define a specific problem or opportunity regarding your IT services and/or processes
Identify a variety of follow-up actions based on information you provide.
Once you complete a 15- to 20-minute assessment, you receive a detailed report including the assessment data, a problem statement, a summary of impacts on the organization, and a customized next-step list of recommendations to help remediate the identified problem.