When any external or Internal user calls a user in OCS-UM enabled environement, The OCS Server selects the UM server for Voice mail facility. Following steps explain how does this happen -
Routing to UM server involves determining which UM server is able to service the request of the user and how to route the call to that particular UM server
The routing feature has following characteristics:
So question on this in regards to adding a new UM Server. If we already have OCS and UM integrated, I'm assuming this will just consist of adding the new UM server to the dial plan? Would we have to re-run the Exchange Script to re-configure objects to take the new UM server into consideration?
No.. you just need to install and configure UM, and assign this UM server to the right dial plan. you don't need to re-run the exchange script.
Sweet one.. I Was looking for this at many places.. thanks!
Do you know what routing logic the OCS Server actually uses to determine which Exchange UM Server to select?
Do you know what routing logic the OCS Server actually uses to determine which Exchange UM Server to select? Is it based on the called user's location or the ocs server's location?