Partner Support Community
The Partner Technical Services team is excited to share a new initiative focused on helping you receive guidance and gain experience on all phases of an Office 365 deployment and migration project. This updated offering includes workload-specific guidance for Exchange Online, SharePoint Online, and Lync Online, all at a lower cost.
The O365 Deployment Shadowing Service is an offering focused on supporting partners during all phases of an Office 365 deployment and migration project. As organizations around the world plan to buy and deploy Microsoft solutions, they look to skilled Microsoft partners to assist with their planning and deployments. For partners new to the cloud, the first deal can be the hardest and cloud projects for larger customers can be complex. Through this program you will have access to a dedicated Partner Technical Consultant to remotely shadow your team, review your design, and make recommendations through the engagement.
After completing this training, you will be able to:
Each engagement will be delivered in four tracks:
The price varies by package selected. 5 Advisory hours are charged for Office 365 Onboarding, 10 advisory hours for a Medium (150-500 seat) engagement, and 20 advisory hours for a Large (500-2000 Seat) engagement. Deployments larger than 2000 seats should engage Microsoft Consulting Services for co-engagement assistance. Advisory hours are included as part of the Microsoft Partner Network benefits; Gold and Silver competency partners or Microsoft Action Pack Development subscription.
To see the course description and steps to schedule one-to-one consultative guidance assistance, please click on the link below:
Microsoft Office 365 Deployment Shadowing Service
The Partner Technical Services team is excited to share a new initiative focused on helping you migrate from Windows Server 2003 before end of support.
The Windows Server 2003 offering has been designed to help you and your customers migrate from Windows Server 2003 to modernize their IT infrastructure with Windows Server 2012, and/ or Cloud Infrastructure (Hybrid Cloud/ Azure).
In these online workshops, get help to understand various migration path to upgrade the legacy servers and datacenters. The Windows Server 2003 Modernization offering will help you understand the processes and tools around migrating datacenter infrastructure and workloads to the dynamic new model of hybrid cloud computing.
To see the course descriptions, dates, and times, and to register for one or more webcasts, please click on the link below:
Windows Server 2003 Modernization
The Partner Technical Services team is excited to share a new initiative focused on participating in a weekly Ask the Experts session to discuss Office 365 sales, compete, design, deployment, and best practices with an Office 365 expert.
In this O365 Ask the Experts offering, you will have a weekly opportunity to discuss Office 365 sales, compete, design, deployment, and best practices with an Office 365 expert. The format is a weekly call with a brief technical presentation followed by a Q&A where partners can ask questions about solutions, deployment and issues encountered during their deployments.
By participating in this session partners will:
Office 365 Ask the Experts
The Partner Technical Services team is excited to share a new initiative focused on helping you will learn the fundamental deployment principles and processes that lead to repeatable successful deployments of O365 for Small and Medium customers.
In this Practice Accelerator version, you will learn the fundamental deployment principles and processes that lead to repeatable successful deployments of O365 for Small and Medium customers. We will cover the new features and tools provided for Exchange Online, SharePoint Online, OneDrive for Business, Yammer and Lync Online deployments/migrations, as well as present the approach required to craft a solution in as little time as possible. You will be provided with next steps for delivery readiness of individual products and features, ensuring your delivery practice can quickly move from the vision and plan stage into pilot, deployment/migration and enhancement phases.
Office 365 Practice Accelerator for SMB
The Partner Technical Services team is excited to share Azure Deployment Shadowing offerings" through consultative guidance from Microsoft Azure expert.
Azure Deployment Shadowing is a scenario based one-to-one consultative offering designed to enable partners to deploy Azure solutions based on specific customer scenarios, including technical and project management discussions with customer engagement guidance. Scenarios include application servers and high availability, development and test, archiving and back up, and SharePoint and BI. After completion of the course, you will:
Azure Deployment Shadowing Services
The Partner Technical Services team can help you accelerate the sales cycle of Microsoft solution through Azure Starter Kit: Technical Presales offerings.
The Azure Technical Presales Starter Kit is a package offering designed to accelerate the sale and business opportunity with Microsoft Azure solutions through one-to-one sessions with Azure experts. Partners will receive a bill of materials to get support and recommendations for the most common usage scenarios with Azure.
To see the course description and steps to schedule one-to-one technical presales assistance, please click on the link below:
Azure Starter Kit: Technical Presales
The Partner Technical Services is excited to release Modernize and Automate your Infrastructure offerings through one-to-one consultative guidance.
Engage in this one-to-one consultative guidance to upgrade your IT infrastructure and automate with self-service and cloud integration to meet the needs of your customers in the cloud era. By taking this offering you will be able to:
Modernize and Automate your Infrastructure
The ModernBiz Technical Series is a multi-course program that teaches partners about building cloud, hybrid and on-premises solutions for small and midsize customers. Jump right in to helping your SMB customers with Microsoft Azure solutions by attending the Microsoft Cloud for SMB course.
In this training, you will:
Did you know that Azure is now available in Open Licensing? This gives you the opportunity to resell cloud services through a licensing channel that’s already familiar, while maintaining the direct billing relationship with your customers.
The one-day course includes the following modules:
The course changes often to include new services in Azure for SMB customers. For example, check back in January to find out more about enabling recovery in Azure directly with Hyper-V in Azure Site Recovery in Module 3.
Find an in-person, web-delivered or on-demand delivery that works for you by visiting https://support.microsoft.com/kb/3021861.
One of the key challenge for partners is to ensure that cloud works on their term. They get the better performance, and productivity in cloud, their LOB applications are compatible in cloud. Activating Internal Use Rights (IUR) would give you that option to test Azure and run dev/ test scenarios, virtual machines and try other Azure features to get familiarize with it. Internal-use software licenses for the latest Microsoft software allow you to get firsthand knowledge of features and capabilities. The Microsoft Partner Network continually updates the internal-use software benefits with new products and more recent versions of software already available to partners. You can use these new benefits as soon as they are added to the Microsoft Partner Network licensing list. Software benefits, delivered through digital download, can be used to run your business and to help you gain valuable hands-on experience with the latest technologies.
You could watch this 2 minutes video to activate your IUR : https://www.youtube.com/watch?v=Tc2VKEX2veQ&feature=youtu.be
In order to activate your IUR:
You could also find step by step instructions to activate your IUR benefits available at http://support.microsoft.com/kb/3013414
Now what? I could share couple of scenarios which you could use Azure for-
You can rapidly self-provision as many virtual machines as you need for your application development and testing in the cloud without waiting for hardware, procurement or internal processes. You can connect globally to their on-premises network with Azure Virtual Network and confidently scale up, scale out, and generate load to deliver applications faster, and this offering helps partner learn that concept. You could find more details at our online offering “Labs on Azure: First Steps” by registering at https://support.microsoft.com/kb/3009981?wa=wsignin1.0. This offering would help partners spin up a test lab or sandbox quickly, and become agile in learning, development, and prototyping. This offering help them connect a lab to their existing infrastructure when required. When they finish, help them tear it down and bring it back in-house to run in their on-premises datacenter, or keep it in the cloud.
With Azure Websites, you can deploy and scale modern websites and web apps in seconds. Azure Websites is a fully managed Platform-as-a-Service (PaaS) that enables you to build, deploy and scale enterprise-grade web Apps in seconds. Focus on your application code, and let Azure take care of the infrastructure to scale and securely run it for you. Azure Websites is the best place to run your Content Management System (CMS) with a set of enterprise-class features that allow you to develop, deploy and scale with confidence and ease. With Azure Websites, not only can you deploy a site in less than 70 seconds, you can then scale it to multiple instances, configure high availability, deploy across multiple regions with Microsoft Azure Traffic Manager and even automate backup and restore and schedule regular maintenance jobs to optimize your performance.
Back Up: http://azure.microsoft.com/en-us/services/backup/
Data is the heart of any organization and backing up this data is a key part of a business strategy. Cloud based backup solutions provide a reliable, inexpensive and scalable solution with zero capital investment and minimal operational expense. Azure Backup is a simple and reliable data protection solution which enables customers to back up their on-premises data to Microsoft Azure. Your backup data is secure over the wire and at rest. The backup data is stored in geo-replicated storage which maintains 6 copies of your data across two Azure datacenters. With 99.9% service availability, Azure Backup provides an operational peace of mind.
Please join Labs on Azure: First Steps or other offerings to get most of Azure http://support.microsoft.com/kb/2973481/ scenarios.
The Partner Technical Services team is excited to share a new initiative focused on helping you prepare for and complete the most important tasks in running lab, development, test or demo systems.
Labs on Azure: First Steps offering has been designed to help partners and your customers move to the cloud for development and test scenarios and to realistically model production environments by activating your Azure subscription and learn about Virtual machines and IUR. This offering will help you spin up a test lab or sandbox quickly, and become agile in learning, development, and prototyping. This offering will help you connect a lab to an existing infrastructure when required. When you finish, learn how to tear it down and bring it back in-house to run in your on-premises datacenter, or keep it in the cloud.
In these online workshops, you will learn how to use Azure for most common cloud scenario- Dev/ Test. This consultant-led instruction will educate you on how to utilize your Azure tenant utilizing the Microsoft Azure Infrastructure-as-a-Service solution.
Each engagement will be delivered in eight modules:
To see the course description, dates, and times, and to register for one or more webcasts in your region, please click on the link below:
Labs on Azure: First Steps
The Partner Technical Services team is excited to share a new initiative focused on helping you develop cloud strategies by building and enhancing your hybrid cloud readiness to deploy Cloud OS solutions for your customers.
The Design the Hybrid Cloud offering has been designed to enable breadth partners in developing cloud strategies, specifically Hybrid cloud. Learning objectives include storage at on premise and cloud location, networking, identify and federation (with AD, and Azure AD), compute, and virtualization scenarios for partners to sell, deploy, and help active cloud at their customer sites.
In these online workshops, you will learn how to develop cloud strategies by building and enhancing your hybrid cloud readiness to deploy Cloud OS solutions for your customers.
Each engagement will be delivered in five modules:
Design the Hybrid Cloud
The Partner Technical Services team is excited to share a new initiative focused on helping you understand the Azure Technical foundation to run new (cloud) or existing (on premise) workloads in Microsoft Azure with Azure Virtual Machines, and Virtual Networks.
This offering has been designed to help you understand the core Azure features including the common workload scenarios for cloud computing, such as Dev/Test, SQL Server, SharePoint Server, Azure Active Directory identity and federation, and monitoring of workloads running in Microsoft Azure Infrastructure Services.
These online workshops are intended to be a technical introduction to the Azure Infrastructure. This series will be helpful to those who have little or no experience with Microsoft Azure but have sold on premise server products.
After completing this offer, partners will be able to:
Each engagement will be delivered in seven modules:
To see the course description, dates, and times, and to register for one or more webcasts in your region, please click on the link below:
Partner Practice Enablement: Azure Technical Training
Microsoft Partner Signature Cloud Support (SCS) is an exclusive partner technical benefit that provides qualified cloud competency partners with an elevated level of technical support for scenarios for Microsoft Office 365 and Microsoft Azure.
To verify that you are eligible for this benefit and to learn more, see the Signature Cloud Support Benefit Overview.
The Microsoft Partner Technical Services team is offering several series of technically focused webcasts, scheduled from October through December. These webcasts cover key Office 365 and SharePoint workloads and scenarios, to help you identify and address customer needs.
Check out the rest of the blog and the training series list here.
Available now on the Partner Learning Center is a new training on best practices for creating an Office 365 Support Organization. From the session description:
Partners want to have a consistent approach to support their customers and reduce the incidents they need to escalate to MS for resolution. This training will help Partners to build and grow their own Online Services Support Organizations, which will enhance their customer relationships and result in increased revenue opportunities.
The target audience is either Partners who have an existing Support infrastructure and want to improve their customer experience by employing guidance and best practices from Microsoft, or Partners who do not have a support organization and are looking for guidance on how to plan, structure, implement, and continue to improve the customer-to-partner support experience.
Click here to access: Creating an Office 365 Support Organization
Microsoft Partner Technical Services can assist you as you sell, deploy and support Microsoft Office 365, Microsoft Azure, and Microsoft Hybrid Cloud solutions. When partners use the technical service offerings, they have three times more wins, 40 percent larger deals, and 75 percent more revenue growth on average.
See the links below for details about the offerings and assets available to partners for Office 365, Microsoft Azure and Hybrid Cloud solutions.
Sell, Deploy, and Support Microsoft Office 365
Sell, Deploy, and Support the Microsoft Hybrid Cloud
Sell, Deploy, and Support Microsoft Azure
If you haven’t yet activated your Microsoft Azure Internal Use Rights benefits, what are you waiting for? You can get started using Azure today. This short video will show you how to activate your benefits for free monthly credits as well as some resources that can help you get started.
Have you ever wondered what it would cost to run a traditional on premise or virtualized machine in Azure? If you are like me, you’ve tried many different ways to accurately baseline the server utilization and translate that to the proper instance size and utilization in Azure.
I have some good news for you. There is a new tool, Microsoft Azure (Iaas) Cost Estimator Tool, that will help you do this work faster and more accurately. It takes just a minute to download and can be run quickly.
The tool supports
Here is the download page with full specs and details on the tool:
Note: No data is sent to Microsoft at any time. All report and profile information resides on the machine where the tool is installed.
Now that Microsoft and Nokia have come together we’re excited to offer Windows Phone developers the opportunity to learn from our experts in developing Windows Phone apps. More details and registration links are included below.
Debugging your Direct3D apps for Windows Phone 8.1
10 June, 16.00 London time
Rob Caplan and James Dailey, Microsoft
With the release of Windows Phone 8.1 the Visual Studio team has added advanced graphics debugging tools from Windows and Windows Store apps to Windows Phone 8.1. You can now inspect how each pixel your Direct3D scene has been created. This new tool is perfect for debugging complex shader bugs and strange performance issues in your app. In this session we will walk you through using these new graphics debugging tools. We will take you step by step and show you how to use the tools to debug issues with your shader. We will also show you techniques that you can use with these tools to track down and eliminate performance problems in your app.
Developing Universal Apps with Windows Azure Mobile Services
17 June, 16:00 London time
Matthew Small and Jeff Sanders, Microsoft
Universal Apps and Windows Azure Mobile Services are a perfect combination to create apps that connect to the same cloud data quickly and easily while sharing common code. In this session will cover the basics of creating a Mobile Service locally using a .NET backend and debugging techniques. We then will connect our Phone and Tablet to the Mobile Service and use shared code in Windows 8.1 Universal Apps utilizing MVVM techniques.
Optimizing Windows Phone Apps using Performance and Diagnostics Tools
24 June, 16:00 London time
Bret Bentzinger and Prashant Phadke, Microsoft
In this session we will show how to best utilize the Windows Phone API's to minimize battery drain while utilizing the maximum benefits of having multiple cores on your Phone. We will use a sample application, along with the new Performance and Diagnostic tools, to illustrate the difference in battery consumption for a synchronous operation versus utilizing multiple CPU’s in an asynchronous operation.
If you're an app developer who wants to design and build Windows Phone 8.1 apps using XAML and C#, check out this course, taught by experts who have years of experience developing (and writing about the process). The sessions focus on how to create apps for Windows Phone 8.1 in Visual Studio and how to create universal app projects that share a high percentage of code and that target both Windows and Windows Phone.
Get tips and tricks on maximizing your app compatibility and optimizing your code. Find out about new features, and learn how to program the many new Windows Runtime APIs that are available to both Windows Store apps and to Windows Silverlight apps. You can even get code samples. Watch now to make your apps world-ready!
Source for all the demos can be found here.
Full course outline:
Recently we’ve released several short training videos around building Windows Store apps. As a part of this process we’re now taking some of the most popular and offering them in additional languages. Today we’re excited to bring you the first videos in the German series.
Erzeugen einer Live Kachel für eine Windows Store App in weniger als 10 Minuten
Apps für verschieden Fenstergrößen entwerfen
Tipps und Tricks um Benachrichtigungen in Windows Store Apps zu verwenden
Verwenden von Visual Studio Templates um Windows Store Apps zu entwickeln
Windows App Certification Kit
Recently we’ve released several short training videos around building Windows Store apps. As a part of this process we’re now taking some of the most popular and offering them in additional languages. Today we’re excited to bring you the first two in the French series.
Construire une Vignette pour votre Application Windows Store en moins de 10 minutes
Windows App Certification Kit - French
In this video, one of our support experts will explain a method by which you can get a reference to controls which are created at runtime inside a DataTemplate which is bound to a datasource. These controls are difficult to find because they cannot be referred to by direct name.
If you are a Systems Integrator and are looking at Microsoft Azure to see how this technology may impact your solution offerings, how to go to market with your customers or how the current cloud trends may provide opportunities to transform your business then please join us for this four week series being presented by David Chappell from Chappell & Associates. We recommend that you attend all four sessions, but they are independent sessions and therefore if you can’t make one you will not lose any context.
REGISTER TODAY (click here to register)
May 21st, 2014 1:00-2:30pm Pacific
The Microsoft Cloud: Components, Competitors, and Customers - With Microsoft Azure and System Center 2012, Microsoft has the broadest, most cohesive private/public cloud story in the industry. But do you understand this story? Can you explain it in a simple way to your customers? In this session, David Chappell provides a high-level, external perspective on the Microsoft private and public cloud
May 28th, 2014 1:00-2:30pm Pacific
Azure for the Enterprise: What and Why - Microsoft Azure provides the right services for enterprises. But what scenarios are most interesting to enterprise leaders, and why? Which of these do most enterprises want to start with, why do they want them, and what are the common objections? In this session, David Chappell walks through these basics, giving you a big-picture introduction to how enterprises are adopting Azure and how you can help them do this.
June 4th, 2014 1:00-2:30pm Pacific
Open Source Technologies on Microsoft Azure - This session takes a broad look at the open source offerings that Microsoft Azure provides today and how you may be able to use those open source offerings in your project work for customers. The goal is to give you a big-picture perspective on what the options are and when to use them
June 11th, 2014 1:00-2:30pm Pacific
SI’s in the Cloud Era: Embracing the Future - David Chappell provides his perspective on the current changes that are happening in the industry and how a Systems Integration partner may want to look at new ways to transform their business to meet this changing climate.
Learn how partners build successful cloud practices from IDC analyst Darren Bibby and Microsoft partner Alex Brown, CEO of 10th Magnitude.
Register to attend this complimentary webinar on Thursday, May 15th, 2014 from 10:00 A.M. - 11:00 A.M. PDT to learn about:
Click Here to Register