Partner Technical Services Blog

A worldwide group of consultants who focus on helping Microsoft Partners succeed throughout the business cycle.

October, 2013

  • Introduction to Windows Azure Diagnostics

    Our friends from the support team have started a new series on Windows Azure Diagnostics.  If you have 5 minutes, check this video out and stay tuned for future posts in the series.

    Windows Azure Diagnostics (WAD) enables you to collect diagnostic data from Cloud Services running in Windows Azure. WAD fulfills two new diagnostic gathering requirements introduced by the Windows Azure scale-out architecture:

    1. Save diagnostic data that would be lost during a reimaging of the instance.

    2. Provide a central repository for diagnostics from multiple instances. Using windows azure diagnostics, you can collect diagnostics data off of multiple instances at once

    Original Post: http://channel9.msdn.com/Series/DIY-Windows-Azure-Troubleshooting/WAD-Intro

  • Office 365 Support Webcast - Hybrid Configuration Wizard and Hybrid Free Busy

    To sign up for this support webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.

    Office 365 Support Webcasts are a critical program for relieving support issues and encouraging foundation technical readiness. The Support Webcasts are online sessions led by Microsoft Office 365 Support staff. The series is support focused and engineers should try to highlight the top issues and their resolution around the topic they pick. Sessions will consist of a mix of demos, live Q&A and slides. View the Ignite Site for more information about Ignite programs and webcasts. Be sure to see upcoming Office 365 Support Webcasts on the Ignite Events Page.

    image

    This support webcast will explain how the Hybrid Configuration Wizard and Hybrid Free Busy work. We will also dive into some of the common failures that occur and some of the changes that happen in the background.

    This webcast will be led by Tim Heeney. Tim is a Senior Program Manager working on the Supportability team at Microsoft. He has held many roles within the support organization over the past seven years and now has a focus on Product Quality for Exchange Hybrid and Migrations. This is a great opportunity to join a discussion with our Microsoft presenters. Bring your questions!

    Remember, to sign up for this webcast please download and save the attached calendar invite below. We are excited to see you there!

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Presenter: Tim Heeney - Senior Program Manager on the Supportability team at Microsoft

    Date/Time: November 5th at 9:00 AM Pacific Time. (1 Hour presentation)

    Live Meeting Information:
    .........................................................................................................................................
    Join online meeting
    https://join.microsoft.com/meet/v-joshto/F00T8BQY
    Join by Phone 
    +14257063500 
    +18883203585 
    Find a local number
    Conference ID: 27579341 
    Forgot your dial-in PIN? | First online meeting?

    Support Ignite Webcast - Hybrid Configuration Wizard and Hybrid Free Busy.ics

  • Registration Open: Enterprise Mobile Device Management Implementation Common Issues - Chalk Talk

    We’re please to announce the opening of registration for another Support Chalk talk.  This month, Eric Fleck, from our Windows Store Developer Support team will spend some time giving you some tips and tricks around Enterprise Mobile Device Management.

    Description

    The Windows Phone 8 Enterprise device management protocol documentation defines the processes which a Windows Phone 8 device will use to enroll and communicate with a device management service.  In this talk we will be discussing diagnostic techniques to help developers identify common problems when writing a service which implements this protocol.  Some topics we will cover are options for capturing network traces, analyzing XML payloads, and extracting encoded data. The demonstrations will only cover a portion of the time so there should be plenty of time to ask questions.

    WHAT: Enterprise Mobile Device Management Implementation Common Issues

    WHEN: November 13, 2013 11am-1pm PST

    WHERE: Online Meeting

    REGISTRATION: email Wsdsctreg@microsoft.com with the subject “November 13th Chalk Talk”.  Meeting confirmation and logistics will be sent individually.

    COST: Free

    Hurry, space is limited to allow for interactive discussion!  Please come prepared with your questions.

  • Using Fiddler to troubleshoot HTTP protocol issues on Windows Phone

    Your Partner Technical Services team has been working with our best support engineers to bring you a series of short videos on common technical questions or scenarios we receive.  Below is another installment in this series.  I think you’ll find it is well worth the 6 minutes of your time.  If you have ideas or questions for future topics please post a comment or email us: partnerdevfeedback@microsoft.com

    This video tutorial demonstrates how to configure and use the Fiddler tool to troubleshoot HTTP protocol issues when using the Windows Phone Emulator. The tutorial specifically targets debugging a Windows Phone 8 app and demonstrates the steps used to troubleshoot HTTP Protocol issues. This video tutorial compliments the text based blog that has been published to our team blog: http://aka.ms/mghbsd

  • Office 365 Help Desk Troubleshooting Guide

    <Note: All of the content below is available in the Help Desk Troubleshooting Guide document that is provided as part of the Office 365 Change Management Guide for the Enterprise.  Download that kit for some great templates to enable your rollout of Office 365> 

    This resource is for first-level help desk agents who support Office 365. It provides easy access to help topics and KB articles that will help you quickly resolve the most common issues that we’ve found Office 365 users encounter. You’ll also find tools and resources for additional troubleshooting.

    How to Use this Guide

    When you receive a call from a user who has an issue, first identify the issue user is having or the task he or she is trying to accomplish. Then find the appropriate section in this document and use the tables to pinpoint the specific issue or task. Click the links for recommended articles that will help troubleshoot and resolve the user’s problem.

    Click a category below to see the common issues and tasks for that area:

    If you are an Office 365 administrator, for more information about support options see Get support for Office 365.

    Sign-In

    Common issues and tasks related to Office 365 sign-in are listed in the following table. If a user needs help with one of frequently mentioned scenarios listed below, click the link to display an article that provides troubleshooting or how-to steps.

    Common Issues

    I’m having trouble signing in to Office 365

    I’m having trouble signing in to Lync

    I’m having Outlook connection problems after an Office 365 upgrade

    I forgot my password

    I can't sign out of Office 365 web services

    I see an error message "Your organization could not sign you in to this service"

    How Do I…

    How do I sign in to Outlook Web App?

    How do I use the new sign-in page for Office 365?

    Office 365 Email and Calendar

    Common issues and tasks related to Office 365 email and calendars are listed in the following table. If a user needs help with one of frequently mentioned scenarios listed below, click the link to display an article that provides troubleshooting or how-to steps.

    Common Issues

    I can’t receive email

    I haven’t received the message that someone claims to have sent me

    My message is taking a long time to arrive at its destination

    I’m having email issues after a custom domain was added

    When I try to access someone's mailbox folder, I see the error "Unable to open default folders-you do not have permissions to logon"

    How Do I…

    How do I set up Outlook for Office 365?

    How do I move email and contacts into my new Office 365 account?

    How do I connect Outlook Web App to other email accounts?

    How do I forward email to another email account?

    How do I use my current Office desktop programs with Office 365?

    How do I set up email in Outlook for Mac 2011?

    How do I set up Office 365 on my phone or tablet?

    How do I use the Windows 8 Mail app with Office 365?

    How do I check spelling in Outlook Web App?

    How can I recover a deleted item in Outlook?

    How do I manage some else’s email and calendar in Outlook 2013?

    How do I allow someone else to manage my mail and calendar in Outlook 2013?

    SharePoint and SkyDrive Pro

    Common issues and tasks related to Office 365 file sharing with SkyDrive Pro are listed in the following table. If a user needs help with one of frequently mentioned scenarios listed below, click the link to display an article that provides troubleshooting or how-to steps.

    Common Issues

    I’m having trouble with the “Open with Explorer” command

    I need to recover a deleted file

    I’m running into storage limits

    How Do I…

    How do I update my profile to help people find me?

    How do I post something to everyone?

    How do I post something to a small group of people?

    How do I share items in SkyDrive Pro?

    How do I create a site?

    How do I move a document from one library to another?

    How do I synchronize a library to my computer?

    How do I synchronize SharePoint content with Outlook?

    How do I password-protect a page on my site?

    How do I add an app to my SharePoint site?

    Office 365 ProPlus Desktop Programs

    Common issues and tasks related to Office 365 ProPlus desktop programs are listed in the following table. If a user needs help with one of frequently mentioned scenarios listed below, click the link to display an article that provides troubleshooting or how-to steps.

    Common Issues

    I’m having trouble installing Office 2013

    I’m having trouble installing Office 2013

    Downloading Office 2013 is slow

    Office 2013 or Office 365 setup stops responding

    I see the error "Activation Error"

    I see the error “Microsoft Office Subscription Error” or “Office Subscription Removed” or “No Subscription Found”

    I see the error “Can’t verify the signature” during installation

    I see the error “Internet Connection Required”

    I see the error “A program needed by the Office Subscription service is not running”

    I see the error “Microsoft Office Repair Required”

    I see the error "Windows cannot find 'C:\Program Files\Microsoft Office 15\clientX64\integratedOffice.exe'"

    I see the error "Something went wrong and we can't sign you in right now"

    I see the error "Can't verify the signature"

    I can’t install Office 2013 on Windows XP or Windows Vista

    I can't install both the 32-bit and 64-bit versions of Office 2013

    How Do I…

    How do I create an Outlook Data File (.pst) to save my information?

    How do I import Outlook items from an Outlook Data File (.pst)?

    How do I uninstall Office 2013?

    Lync and Web Conferencing

    Common issues and tasks related to Office 365 web conferencing and online meetings with Lync are listed in the following table. If a user needs help with one of frequently mentioned scenarios listed below, click the link to display an article that provides troubleshooting or how-to steps.

    Common Issues

    I get an error when I try to sign in to Lync

    I can’t connect to a Skype user

    How Do I…

    How do I set up Lync 2013 for Office 365?

    How do I change my picture?

    How do I add a contact in Lync?

    How do I add an external contact in Lync?

    How do I install and sign in to Lync for Windows Phone?

    How do I install and sign in to Lync for iPhone?

    How do I install and sign in to Lync for iPad?

    How do I install and sign in to Lync for Android?

    How do I call into a Lync meeting?

    How do I make a Lync audio call?

    How do I add audio to a Lync IM?

    How do I set up a Lync meeting?

    How do I change participant settings for Lync meetings?

    How do I join Lync meeting with Lync Web App?

    How do I join a Lync meeting?

    Advanced Office 365 Troubleshooting Tools

    If more advanced troubleshooting is required, administrators should start with the autochecks available in OnRamp. The autochecks are designed to deliver the most robust diagnostic information for deploying Office 365 and replace the Deployment Readiness Tool. Once you have used the autochecks to evaluate your overall deployment, you can use the tools below to troubleshoot specific areas of your deployment.

    Tools for Help Desk Personnel

    Office 365 Troubleshooting Tools

    Description

    Office 365 Outlook Connectivity Guided Walkthrough

    A guided walkthrough that helps you resolve connectivity or performance issues when you connect your Outlook client to an Office 365 mailbox.

    Office 365 Community troubleshooting tool

    A do-in-yourself troubleshooter that helps you find articles and tools related to a specific problem or question.

    Office configuration analyzer

    A downloadable tool for Help Desk personnel that analyzes several Office programs for common configurations that may cause problems.

    Tools for IT Administrators

    Office 365 Troubleshooting Tools

    Description

    Microsoft Remote Connectivity Analyzer (RCA)

    A set of tools that test Office 365 DNS, sign-on, Exchange, and Outlook connectivity.

    Microsoft Connectivity Analyzer

    A downloadable client program that identifies connectivity issues between email clients and Office 365 or Exchange Server.

    Microsoft Lync Connectivity Analyzer

    A downloadable client program that determines whether Lync supports connections from Lync Windows Store app for Windows 8 and Windows RT, and from Lync mobile apps.

    MOSDAL

    A set of tools that performs network diagnostics and collects system configuration, network configuration, and logging information for applications that are used to connect to Microsoft Office 365.

    IDFix

    A tool for Active Directory administrators that performs discovery and remediation of identity objects in preparation for migration from on-premises Active Directory environment to Office 365.

    Sample PowerShell scripts for Office 365 deployments

    A collection of Windows PowerShell sample scripts can be used to automate a number of Office 365 deployment tasks.

    Office 365 Troubleshooting & Diagnostic Tools

    This wiki contains information about tools that you can use to help troubleshoot issues with Office 365 pre-upgrade. It also contains links to resources such as Microsoft Knowledge Base articles, troubleshooting videos, and TechNet Radio webcasts that show how the tools are used to diagnose and resolve specific Office 365 scenarios.

    Fix Empty DisplayName Attribute for On-premises Mail-Enabled Groups

    A script that verifies displayName property for mail-enabled groups.

    Fix Duplicate User Principal Name for On-premises Active Directory Users

    A script that enables you to export Active Directory users that have duplicate or empty user principal names so that you can correct and import them.

    New Office 365 and AD FS/DirSync Information Available

    Information about new Office 365 tools: Client Access Policy Builder, Office 365 Federation Metadata Update tool, and DirSync Count Total Synchronized Objects.

    Office 365 URLs and IP address ranges

    Information about the IP addresses and URLs that are used by Office 365 for enterprises cloud-based services.

  • Office 365 End User Adoption Kit

    In today's installment of “Things everyone should know about, but nobody has heard of”, I give you the poorly named…

    Office 365 Change Management Guide for the Enterprise

    Users are the key to realizing the full potential of your investment in Office 365. To drive user adoption to its highest potential, use our proven change management strategy to clearly articulate the benefits of Office 365, build a community among your users, and provide the right help and support at the right times.
    In this download package, you'll find the Change Management Guide for the Enterprise, which describes a proven, four-phase process that organizations have used to drive up new technology adoption and maximize their return on investment. A comprehensive set of samples and templates let you build a customized set of project planning documents and user awareness materials based on your specific organization's needs.
    Included in this download package:

    • Change Management for the Enterprise guidance
    • Project planning workbook
    • Email samples
    • Policies and best practices templates
    • Presentations for introducing Office 365
    • Posters and other print communications
    • Help desk and support resources
    • End-user surveys
    • Videos        

    I would have probably named this the “Office 365 Rollout Kit” or the “Office 365 User Adoption Kit” or… something more catchy (there’s a reason I’m not in Marketing).

    Long story short… there are a ton of great resources in this kit to help with your rollout!

    Download Here: http://www.microsoft.com/en-us/download/details.aspx?id=40187

    imageimageimageimage

  • Use PowerShell to Create a Windows Azure VM With SQL Server BI and SharePoint 2013

    A lot of acronyms in the title there, but if you are the type of person that might want to use PowerShell to create a Windows Azure VM with SQL Server BI and SharePoint 2013… you know what VM and SQL and BI mean ;)

    Over on MSDN, there are some great resources to enable you to quickly set up the BI stack, hosted on a Windows Azure Virtual Machine:

    http://msdn.microsoft.com/en-us/library/windowsazure/dn385843.aspx

    This topic and the supporting Windows PowerShell Scripts step you through creating a Windows Azure Virtual Machine (VM) that runs Microsoft SQL Server Business Intelligence (BI) features and Microsoft SharePoint 2013. The procedures and scripts assume that you have a Windows Azure subscription, installation files for SQL Server 2012 Service Pack 1 (SP1), and installation files for SharePoint 2013. The document includes a procedure to create virtual hard disks (.vhd) to contain your installation files. For more information on requirements, see the Prerequisites section of this topic.

    For similar content on a single VM that utilizes SharePoint 2010 and SQL Server 2012, see Use Windows PowerShell to Create a Windows Azure VM with SQL Server BI and SharePoint 2010 (http://msdn.microsoft.com/en-us/library/dn175489.aspx).

    For similar content on a multi-server farm, see the white paper Deploy SQL Server Business Intelligence in Windows Azure Virtual Machines (http://msdn.microsoft.com/en-us/library/dn321998.aspx).

    Recommended Experience: The topic and scripts assume that you have some familiarly working with Windows PowerShell scripts and Windows Azure subscriptions.

    The following diagram illustrates the workflow of preparing your computer, running the Windows Azure PowerShell scripts from your computer, and then running Windows PowerShell Scripts on the VM:

    worklfow of powershell scripts

    Source: Use PowerShell to Create a Windows Azure VM With SQL Server BI and SharePoint 2013

  • Early Bird Registration for WPC 2014 Ends October 31st

    The Worldwide Partner conference 2014 (join us in Washington, D.C., July 13 – 17, 2014!) early bird registration price of US$1,695 increases October 31. Take advantage of the discounted price while it lasts and make the investment in the future of your business!!!

    Top Ten Reasons to Attend WPC 2014

    1. Cloud

    • Hear from Microsoft leadership about why partners who are optimized for cloud and sell cloud solutions grow faster and are more profitable than those who don’t
    • Attend sessions about orienting your business toward cloud customers by providing unique public, private, and hybrid cloud solutions and easing worries about flexibility, accessibility, and security
    • Learn from experienced partners how to market Microsoft’s cloud solutions to partners wanting to move to the cloud and how to introduce cloud solutions to traditional customers who might not know they need cloud solutions

    2. Big Data

    • Hear from Microsoft leadership about why Microsoft has the best data solutions compared to others, and how these solutions work to grow business and drive profitability
    • Attend sessions on what kind of Microsoft services are available to enhance your data capabilities, and how to help customers manage and analyze data and improve their business efficiency
    • Learn from experienced partners about how to market the unique functionality of Microsoft data software

    3. Devices & Mobility

    • Get hands-on experience with new devices and demonstrations of features
    • Hear from Microsoft leadership about the common Windows foundation for devices and how it optimizes touch capabilities
    • Attend sessions about the multiple options for customers with diverse device needs and how you can provide the best solutions with Surface and Windows Phone
    • Learn from experienced partners about how to take advantage of the opportunity to use tablets for business and how to achieve success by embracing these new technologies

    4. Enterprise Social

    • Hear from Microsoft leadership about new enterprise social trends and how Microsoft social services are designed for a modern workplace
    • Attend sessions and learn from experienced partners about how to use social as a way of working to drive business and increase productivity

    5. Networking

    • Meet thousands of other partners and build relationships to drive your own business growth by acquiring advice and best practices from successful partners in your area.
    • Work with other partners to build your business plan and develop your strategy

    6. Microsoft Engagement

    • Hear the vision of Microsoft’s future from leadership staff
    • Meet with Microsoft leadership to ask questions and provide feedback

    7. Windows 8.1

    • Hear from Microsoft leadership about how Windows 8.1 provides a streamlined, intuitive experience that is updated in response to customer and partner feedback
    • Attend sessions about how the end of XP means more opportunities to migrate customers to Windows 8, and why Window 8.1 is the best tool for their needs

    8. CityNext

    • Get inspired by huge urban growth and the resulting opportunities to build solutions for targeted areas with CityNext, which provides insight about cities as centers of increasing growth and profitability

    9. Research & Development (R&D)

    • Hear from Microsoft leadership about how Microsoft differentiates itself by investing far more in R&D than competing businesses to create products with better user experience and design
    • Attend sessions about where Microsoft is headed with continuing investments to drive innovation and create new products and how Microsoft responds specifically to customer feedback

    10. Competencies

    • Hear from Microsoft leadership about why there is a strong correlation between Partner of the Year award winners and gold and/or silver competencies
    • Attend sessions about which competencies are right for your business
    • Hear from successful partners about how their competencies have sparked growth in their businesses by allowing them to sell more products and increase innovation

    Register Early. Save Big.

  • Lync Meeting View

    Here at Microsoft, we use Lync heavily to meet with co-workers all over the world, and I usually need to open up my Outlook calendar to find the appointment for a given meeting (with the associated Lync login information).

    I stumbled across a neat feature in the latest Lync 2013 client that I hadn’t noticed before. As of the July 2013 update, there is now a “Meeting View” in Lync that will directly show you your calendar appointments so you don’t need to switch between two apps.

    image

    It looks like this was announced a couple of months ago on the Lync Blog, so make sure you add that blog to your favorite RSS reader.  While you are over there, you can also learn about the other new features that were announced in the July Lync Updates, including:

    • Embedded Images - Add images in-line with text during one-to-one conversations.
    • Meetings View - View the day’s meetings from Meetings View in the Lync client main window.
    • IM Mute - Presenters may disable use of the conversation window during a scheduled meeting.
    • Q&A Manager - Presenters can review and respond to meeting questions in a structured way.

    Get started with these new features today!

  • Ignite Webcast - Office 365 Deployment with FastTrack

    To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.

    Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and Support staff. The Ignite webcast series addresses Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions and materials here and be sure to see upcoming Ignite Webcasts on the Ignite Events Page.

    image

    This session details Microsoft's recommended deployment methodology for Office 365. Deploying a cloud service is unlike a traditional client-server deployment project and requires new skills and methodologies. With Office 365, IT departments can quickly get up and running with a pilot and move to production with the right set of capabilities. Learn about the deployment process, tools and actions used to simplify the start of your Office 365 experience.

    We are excited to have Jeff Medford lead our latest Ignite Webcast. Jeff is a Technical Product Manager on the Office 365 team focused on Office 365 Deployment. This is a great opportunity to join a discussion with our Microsoft presenters. Bring your questions!

    Remember, to sign up for this webcast please download and save the attached calendar invite below. We are excited to see you there!

    ----------------------------------------------------------------------------------------------------------------------------

    Presenter: Jeff Medford, Technical Product Manager on the Office 365 team at Microsoft

    Date/Time: October 31st at 9:00 AM Pacific Time. (1 Hour presentation)

    Live Meeting Information:
    .........................................................................................................................................
    Join online meeting
    https://join.microsoft.com/meet/v-joshto/F00T8BQY
    Join by Phone 
    +14257063500 
    +18883203585 
    Find a local number
    Conference ID: 27579341 
    Forgot your dial-in PIN? | First online meeting? [1033])!]

    Ignite Webcast - Office 365 Deployment with FastTrack.ics

  • Developing Windows Azure and Web Services Jump Start

    Are you building apps for a range of browsers and mobile devices and looking to enable seamless access to data for all your users? Attend this free one-day online event to learn how to build Web API or WCF services hosted in Windows Azure. Have you been looking for ways to increase your reach while reducing your work? This is your chance to find out how to store components independently and target multiple platforms. You’ll get the end-to-end scenario for building the entire application.

    Developing Windows Azure and Web Services Jump Start

    Date:  November 13, 2013
    Time: 9:00am – 5:00pm
    Where: Live, online virtual classroom
    Cost: Free!

    Register now

  • Walkthrough: Configuring a Remote Desktop Services Lab on Windows Azure (Part 2)

    (Post courtesy Partner Solution Consultant Michael Biver)

    In this post, we continue the walkthrough of configuring a Remote Desktop Services lab hosted on Windows Azure.  Part 1 can be found here.

    Adding the Gateway and License Server

    Once that was successfully created I brought up the Remote Desktop Services Overview from the Server Manager screen and added both the RD Gateway and the Licensing role to the deployment, making sure to put them on the Gateway VM. For my POC I’m just using self-signed certs and will add a wildcard cert to the deployment later on. I did make sure to use the FQDN of my public CNAME record though.

    Step 1: Click on "Remote Desktop Services " in "Server Manager"
    image

    Step 2: Click on the add an RD Gateway circle in the "Server Manager" window
    image

    Step 3: Select the server you’d like to add and then click on "Add Selected Computers (button)" in "Add RD Gateway Servers"
    image

    Step 4: Click on "Next" in "Add RD Gateway Servers"
    image

    Step 5: Click on "SSL Certificate Name" in "Add RD Gateway Servers" and enter in the External FQDN of the RD Gateway. For me this is a custom name of “webgate.bivercloud.com”.
    image

    Step 6: Once you have your FQDN entered, click on "Next" in "Add RD Gateway Servers"
    image

    Step 7: Click on "Add " in "Add RD Gateway Servers”
    Step 8: Click close in "Add RD Gateway Servers"
    Step 9: Click on the add "RD Licensing” circle in "Server Manager"
    image

    Step 10: Select the server you’d like to add as a licensing server and click on "Add Selected Computers (button)" in "Add RD Licensing Servers"
    Step 11: Click on "Next" in "Add RD Licensing Servers"
    image
    Step 12: Click on "Add " in "Add RD Licensing Servers"
    Step 13: Click on "Close" in "Add RD Licensing Servers"

    Configuring RDS Certificates

    A Remote Desktop Services deployment requires certificates for server authentication, single sign-on, and establishing secure connections.

    To configure the certs for all servers I went to the RDS overview>>tasks>>edit deployment properties>>certificates. I created a self-signed cert with the custom FQDN I’m using for the gateway (for example mygate.yourdomain.com). I stored it on a share and applied it to the first role.

    Step 1: Click on "TASKS " in "Server Manager"
    Step 2: Click on "Edit Deployment Properties (menu item)"
    image

    Step 3: Click on "Certificates " in "Deployment Properties"
    image

    Step 4: Click on "Create new certificate... " in "Deployment Properties"
    image

    Step 5: Enter in your information for the Certificate name, password, and location to store it. Check off the selected boxes and click on "OK (button)" in "Create New Certificate"
    Step 6: Click on "Apply " in "Deployment Properties"
    image

    I then applied the same cert to all the other roles in the certificate management screen.

    Step 1: Click on "RD Connection Broker - Publishing " in "Deployment Properties"
    image

    Step 2: Click on "Select existing certificate... (button)" in "Deployment Properties"
    Step 3: Click on "Choose a different certificate (radio button)" in "Select Existing Certificate"
    Step 4: Enter in your info and click on "OK (button)" in "Select Existing Certificate"
    Step 5: Click on "Apply " in "Deployment Properties"

    Repeat the above steps for the RD Web Access and RD Gateway roles.

    Import Certificate to Trusted Root on Clients

    In order to test the scenario we’ll also need to import our certificate into any client that tries to connect to the gateway. Typically this will be done with the assistance of a GPO in the case of a certificate from an internal PKI. If you use a certificate from a trusted public PKI then Windows will trust the certificate already. Just for testing, you can place it in the local machine, trusted root certification authority store. Otherwise you’ll get an error that the gateway is not trusted.

    Step 1: Copy your certificate to the client you’ll be testing from, find and select your certificate file
    image

    Step 2: Right click on the file and select "Install PFX (menu item)”
    Step 3: Click on "Local Machine (radio button)" in "Certificate Import Wizard"
    Step 4/5: Click on "Next (button)" in "Certificate Import Wizard" (twice)
    Step 6: Enter in your password
    Step 7: Click on "Mark this key as exportable. This will allow you to back up or transport your keys at a later time. (check box)" in "Certificate Import Wizard"
    Step 8: Click on "Next (button)" in "Certificate Import Wizard"
    image

    Step 9: Click on "Place all certificates in the following store (radio button)" in "Certificate Import Wizard"
    Step 10: Click on "Browse... (button)" in "Certificate Import Wizard"
    Step 11: Click on "Trusted Root Certification Authorities (tree item)" in "Select Certificate Store"
    Step 12: Click on "OK (button)" in "Select Certificate Store"
    Step 13: Click on "Next (button)" in "Certificate Import Wizard"
    Step 14: Click on "Finish (button)" in "Certificate Import Wizard"

    Creating Security Group and Test User

    I created a security group named ‘vdiusers’ on my DC and added a test account to it named “michael2”.

    Step 1: Go to your Active Directory Users and computers snap in and right click on the "Users (tree item)" in "Active Directory Users and Computers"
    image

    Step 2: Click on "New (menu item)"
    Step 3: Click on "Group (menu item)"
    Step 4: Enter in the name of your group, in this case “vdiusers”
    image

    Step 5: Click on "OK (button)" in "New Object - Group

    Now let’s create the user and add it to the security group

    Step 1: User right click on "Users (tree item)" in "Active Directory Users and Computers"
    Step 2: Click on "New (menu item)"
    Step 3: Click on "User (menu item)"
    Step 4: Enter in the information for your new VDI user and click on "Next > (button)" in "New Object - User"
    Step 5: Enter in the password info and click on "Next > (button)" in "New Object - User"
    Step 6: Click on "Finish (button)" in "New Object - User"
    image

    Step 7: To add the user to the previously created group, right click on "Michael2 (edit)" in "Active Directory Users and Computers"
    Step 8: User left click on "Add to a group... (menu item)"
    Step 9: Enter in the name of the group
    Step 10: If you hit “check names”, it should resolve
    Step 11: Click on "OK (button)" in "Select Groups"
    Step 12: Click on "OK (button)" in "Active Directory Domain Services"

    Creating the Collections

    In order to have something for the user to connect to, though, I need to create a couple of collections. Back on the RDS management screen on my Gateway server I selected “collections” on the left and then under “tasks” I selected “create session collection”. I created 2 collections, one for the full session and one for RemoteApp only, making sure to grant the “vdiusers” security group I’d created earlier access to the collections.

    Step 1: Click on "Collections " in "Server Manager"
    image

    Step 2: Click on "TASKS " in "Server Manager"
    Step 3: Click on "Create Session _Collection "
    Step 4: Click on "Next > " in "Create Collection"
    Step 5: Give the collection a name and description and click on "Next > " in "Create Collection"
    Step 6: Add the servers you’d like to be part of this collection and click on "Next > " in "Create Collection"
    image

    Step 7: Add the user group you’d like to have access and click on "Next > " in "Create Collection"
    Step 8: Configure your user profile disk settings for this collection and click on "Next > " in "Create Collection"
    Step 9: Click on "Create " in "Create Collection"
    image

    Step 10: Click on "Close (button)" in "Create Collection"

    Follow the same process above (using your second RDS host) to create the RemoteApps collection.
    image

    Connecting to the RD Web Page

    I now logged into the RD Web Access site at ‘https://mygate.yourdomain.com/rdweb’ using my test account and could see my two collections.

    Step 1: Click in "RD Web Access - Windows Internet Explorer"
    image

    Step 2: Enter your credentials and click Sign In
    image

    Step 3: Review Collections
    image

    Double Checking the RD Gateway Settings

    At this point, double check in the Server Manager>>Remote Desktop Services>>Overview>>tasks>>edit deployment section that you’ve placed the proper server name needed for the RD Gateway. I’m using a custom name to hit my gateway with a cname. So for example, “mygate.yourdomain.com” would be what you would place there. And you would register a cname with your DNS provider to direct “mygate.yourdomain.com” to the public address of your Azure VM.

    Step 1: Click on "Remote Desktop Services " in "Server Manager"
    image

    Step 2: Click on "Tile Tasks (button)" in "Server Manager"
    image

    Step 3: Click on "Edit Deployment Properties (menu item)"
    Step 4: Click on "Server name: (edit)" in "Deployment Properties" and just double check that it’s correct. This is going to be the public FQDN of your Gateway server which could be a virtual name of some NLB Gateway Servers.
    image

    Step 5: Click on "OK (button)" in "Deployment Properties" if everything is correct.

    Connecting to your Collections

    Step 1: Go back to your RD Web page and select the icon for the collection you’d like to connect to.
    image

    Step 2: Click on "Connect (button)" in "Remote Desktop Connection"
    image

    Step 3: And the connection should begin
    Step 4: Click on "Yes (button)" in "Remote Desktop Connection"
    image

    image

    Once the session connects, bring up the system properties and verify that you are connected to one of your Session Hosts through the gateway.
    image

    And there you have it, your first RDS Lab running on Windows Azure!!

    Resources:

  • Walkthrough: Configuring a Remote Desktop Services Lab on Windows Azure (Part 1)

    (Post courtesy Partner Solution Consultant Michael Biver)

    I recently saw the posting “Remote Desktop Services are now allowed on Windows Azure” discussing our licensing changes allowing RDS scenarios on Azure and wanted to stand up a POC to see how easy it was to configure. I’ve already got my MSDN subscription set up on Azure and just needed a good reason like this to do some configuring. To get started, I figured I better lay down the infrastructure first, so I found a nice little article on how to on create my first virtual network.

    Setting up The Infrastructure

    Create a Virtual Network in Windows Azure following the steps from http://www.windowsazure.com/en-us/manage/services/networking/create-a-virtual-network/

    After following the instructions in the article, I entered in the name and region, then created an affinity group for my resources.

    image

    On the next page I left the DNS settings blank since I didn’t really have a DC yet. I didn’t need that many addresses for just a POC so I carved out 11 and 14 using the CIDR dropdown and hit the check mark to create it.

    image

    Creating and Configuring My Domain Controller

    Now that I had my network all up and running I needed to lay down my Domain controller, since the RDS deployment won’t be able to use the Azure Directory services all by itself. The RDS deployment is pretty much the same in Azure as it is on premise and that means the machines will need to be domain joined. At the bottom of the creating a network walkthrough article I noticed a handy little link to install Active Directory so I went ahead and took a look.

    Install a new Active Directory forest in Windows Azure

    http://www.windowsazure.com/en-us/manage/services/networking/active-directory-forest/

    The first steps I’d already done so I went ahead and started in on creating my first VM. I created my storage account and assigned it to the affinity group I’d created earlier.

    image

    I then downloaded Windows Azure PowerShell from here http://go.microsoft.com/fwlink/p/?LinkID=320376

    After installing it, I opened an Elevated Azure PowerShell session and executed the command to allow Remote Signed scripts.

    image

    I then imported the azure module per the instructions and executed the command to get my Publishing File. An IE window popped up and since I was already signed into my Azure Portal it prompted me right away to save the file. I saved it directly to the c:\ drive for ease of typing.

    I noticed that their scenario included creating a VM based on 2008 R2 but I wanted Server 2012 so I ran the following commands in order to find the correct file name for the 2012 build.

    First, I synced my subscription:

    Import-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"

    Import-AzurePublishSettingsFile ‘C:\Windows Azure MSDN - Visual Studio Ultimate-9-20-2013-credentials.publishsettings’

    Set-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate" -CurrentStorageAccount bivazurestore

    Select-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate"

    Then I ran the Get-Azurevmimage command and piped it to a file for easy searching

    image

    I was able to find the 2012 build with ctrl-F. The image name was “a699494373c04fc0bc8f2bb1389d6106__Windows-Server-2012-Datacenter-201307.01-en.us-127GB.vhd” (this may change so double check by running the commands) and I simply brought that into the script they provided along with my other specific resources and ran the following:

    Import-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"

    Import-AzurePublishSettingsFile ‘C:\Windows Azure MSDN - Visual Studio Ultimate-9-20-2013-credentials.publishsettings’

    Set-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate" -CurrentStorageAccount bivazurestore

    Select-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate"

    #Deploy the Domain Controller in a virtual network

    #-------------------------------------------------

    #Specify my DC's DNS IP (127.0.0.1) The Name parameter is a friendly name, not necessarily a DNS resolvable name, and the IPAddress parameter is the IP address of the DNS server

    $myDNS = New-AzureDNS -Name 'myDNS' -IPAddress '127.0.0.1'

    $vmname = 'BIV-RDSDC'

    # OS Image to Use

    $image = 'a699494373c04fc0bc8f2bb1389d6106__Windows-Server-2012-Datacenter-201307.01-en.us-127GB.vhd'

    $service = 'bivdcservice'

    $AG = 'rdsazurelab'

    $vnet = 'rdsazurenet'

    #VM Configuration

    $MyDC = New-AzureVMConfig -name $vmname -InstanceSize 'Small' -ImageName $image |

    Add-AzureProvisioningConfig –adminusername ‘Michael’ -Windows -Password 'Pass@w0rd1' |

    Set-AzureSubnet -SubnetNames 'Subnet-1'

    New-AzureVM -ServiceName $service -AffinityGroup $AG -VMs $MyDC -DnsSettings $myDNS -VNetName $vnet

    After the commands above executed, I refreshed the page out on my Azure portal and found everything in the process of being provisioned. Once the machine was started I connected to it and pretty much followed the rest of the article on setting up the DC with the exception, of course, that mine was a 2012 machine.

    Provisioning Additional Servers

    In order to create additional machines, I then ran the following script 3 more times. I created one VM that would host the infrastructure roles of RD Gateway, RD Web Access, RD Licensing, and the RD Connection Broker.

    The other 2 machines I created to host the Session Host Role, one for a full session and one for RemoteApp only.

    #Ran this script to create another vm and then add it to domain--if you need more vm's, just change the names of the VM and service

    Import-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"

    Import-AzurePublishSettingsFile 'C:\Windows Azure MSDN - Visual Studio Ultimate-9-20-2013-credentials.publishsettings'

    Set-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate" -CurrentStorageAccount bivazurestore

    Select-AzureSubscription -SubscriptionName "Windows Azure MSDN - Visual Studio Ultimate"

    #Deploy a new VM and join it to the domain

    #-------------------------------------------

    #Specify my DC's DNS IP (10.4.3.1) The Name parameter is a friendly name, not necessarily a DNS resolvable name, and the IPAddress parameter is the IP address of the DNS server

    $myDNS = New-AzureDNS -Name 'BIV-RDSDC' -IPAddress '10.0.0.4'

    # OS Image to Use

    $image = 'a699494373c04fc0bc8f2bb1389d6106__Windows-Server-2012-Datacenter-201307.01-en.us-127GB.vhd'

    $service = 'bivrdhost02'

    $AG = 'rdsazurelab'

    $vnet = 'rdsazurenet'

    $pwd = 'Pass@w0rd1'

    $size = 'Small'

    #VM Configuration

    $vmname = 'biv-rdhost02'

    $MyVM1 = New-AzureVMConfig -name $vmname -InstanceSize $size -ImageName $image | Add-AzureProvisioningConfig -adminusername 'Michael' -WindowsDomain -Password $pwd -Domain 'bivercloud' -DomainPassword 'Pass@w0rd1' -DomainUserName 'Michael' -JoinDomain 'bivercloud.com'|Set-AzureSubnet -SubnetNames 'Subnet-1'

    New-AzureVM -ServiceName $service -AffinityGroup $AG -VMs $MyVM1 -DnsSettings $myDNS -VNetName $vnet

    Configuring the Azure Endpoint for the RD Gateway

    In order to access my farm securely from anywhere I added an endpoint to the RD gateway VM for public access

    a. In the management portal, select the virtual machine, and click the ENDPOINT tab.

    b. On the bottom of the screen, click Add Endpoint.

    c. Add an endpoint for the RD Gateway port and RD Web Access port if used. (Port 443 by default.)

    image

    image

    image

    image

    I use a domain name other than the provided cloudapp.net DNS name, so I created a CNAME record with my public DNS provider to map my custom domain name to the public name of my Gateway VM, which you can find in the dashboard view of the virtual machine.

    Adding Servers to Server Manager

    I logged into all the machines and they were joined to my domain as expected. On the Server manager dashboard of my RD-Gateway server I added all the servers to the management console so I could manage them remotely.

    image

    I enabled PowerShell Remoting on them all by using the command “Enable-PSRemoting –force” from an elevated PowerShell window.

    image

    From the server manager console on my RD Gateway server I stepped through a Standard RDS Deployment making sure to designate the Connection Broker and Web Access roles on the Gateway server and the Session Host Roles only on the other 2 machines.

    Step 1: Click on "Add roles and features (button)" in "Server Manager"
    image

    Step 2: Click on "Next > (button)" in "Add Roles and Features Wizard"
    image

    Step 3: Click on "Remote Desktop Services installation (radio button)" in "Add Roles and Features Wizard"
    Step 4: Click on "Next " in "Add Roles and Features Wizard"
    Step 5: Click on "Next" in "Add Roles and Features Wizard"
    Step 6: Click on "Session-based desktop deployment (radio button)" in "Add Roles and Features Wizard"
    Step 7/8: Click on "Next" in "Add Roles and Features Wizard" (twice)
    Step 9: Add the server you’d like as your Connection Broker
    image

    Step 10: Click on "Next " in "Add Roles and Features Wizard"
    Step 11: Click on "Install the RD Web Access role service on the RD Connection Broker server (check box)" in "Add Roles and Features Wizard"
    Step 12: Click on "Next" in "Add Roles and Features Wizard"
    Step 13: Select the servers you’d like to add as Session Hosts and click on "Add Selected Computers (button)" in "Add Roles and Features Wizard"
    image

    Step 14: Click on "Next" in "Add Roles and Features Wizard"
    Step 15: Click on "Restart the destination server automatically if required " in "Add Roles and Features Wizard"
    image
    Step 16: Click on "Deploy " in "Add Roles and Features Wizard"
    Step 17: Click close "Add Roles and Features Wizard"
    image

    In Part 2 of this post, we will walk through adding the Gateway and License Server, configuring RDS Certificates, creating security groups, session collections, and connecting to the Remote Desktop web page.

  • Microsoft Dynamics CRM 2013 Training Blitz Update Session Recordings Now Available

    If you were unable to attend last week’s Blitz event, the recordings are now available on the Partner Learning Center.

    · Dynamic Governments

    · Financial Services

    · Practical Licensing Scenarios and FAQs Update

    · Guides, E-books, Websites, and More:  What’s New in Help and Documentation

    · Customer Update and Upgrade Experience

  • URL for Office 365 Outlook Web App Light

    The Outlook Web App in the new Office 365 is great, and is designed to work well in the latest versions of supported browsers

    If you are still using Internet Explorer 8 (perhaps your organization is still using Windows XP, which goes out of support on April 8, 2014), you may notice that things run… slowly.  The new OWA uses JavaScript heavily, and JavaScript engine in Internet Explorer 8 and earlier is not nearly as optimized as the Chakra JavaScript engine in Internet Explorer 9 and later.

    Fortunately, Outlook Web App provides a “light” experience that works much better in older browsers, even if it is not as pretty.

    image

    I wanted to share a couple of easy ways for your users on older browsers to access the light version of OWA:

    1. Users can change the version manually.  Have them log into their mailbox via http://mailbox.office365.comClick Settings –> Display Settings –> Outlook Web App version, and select “Use the light version of Outlook Web App.  After they log out and log back in, they will be in the light version of Outlook Web App.
      image
    2. Have your users bookmark and use the following URL: https://outlook.office365.com/owa/?exsvurl=1&layout=light&wa=wsignin1.0.
    3. Tony Redmond has a blog post documenting how to set a property for specific users so that they can only use OWA Light. Below is his script example:
    4. Set-OWAMailboxPolicy -Identity "Light OWA Users" -PremiumClientEnabled $False

      Set-CASMailbox -Identity "[UserName]" -OWAMailboxPolicy "Light OWA Users".

      Note: According to the Set-OWAMailboxPolicy documentation, the “-PremiumClientEnabled” parameter is deprecated, so… keep in mind that this is a near-term stopgap that will stop working in the future.

    The best solution to the “old browser” problem is to move your customers off of the old browser and on to the latest versions of any of the supported browsers.  If you are a Microsoft Partner with a Silver/Gold competency, work with a Partner Solution Consultant on your next Windows/IE upgrade project to help work through application compatibility problems that may be blocking upgrades.

  • Free ebook: Introducing Windows Azure for IT Professionals

    In case you missed it, our friends over at MS Press have released a free ebook. This is an excellent opportunity to build your own skills and share with your customers.

    Original Post:

    We are happy to announce a new free ebook – Introducing Windows Azure for IT Professionals by Mitch Tulloch with the Windows Azure Team!

    Whether you’re new to the Windows Azure platform or are already using it in your business, this book has something that should interest you. Most Windows Azure services are described in some detail, with screenshots used to demonstrate some of the multitude of capabilities of the platform. And for the experienced we have lots of under-the-hood insights and expert tips written by Microsoft insiders who develop, test, and use the Windows Azure platform.

    DOWNLOADS

    Download the PDF  here
    Find Companion Content here
    Download the Mobi file for Kindle here
    Download the ePub file here
  • Windows Azure Business Models, Discounts and Sales Incentives for Partners

    Today’s post is written by Michal Morciniec, one of our Partner Solution Consultants:

    One of the frequently repeating questions from Microsoft Partners new to Windows Azure is about the business models, discounts and sales incentives. Or to put it bluntly- how Partners can make money and be successful with Azure related projects? In this blog I will give you my personal opinion and point you to the official documentation on Microsoft Partner Network. Cloud transformation is still going on in the industry so by no means I have all the answers but I hope to give you a starting point.

    Business Models

    There are two basic models depending if it is Partner or Customer who purchases the Windows Azure subscription and therefore has a billing relationship with Microsoft. It is common for ISV Partners to own the Azure subscription as they offer to customers their solution(typically a web based application) as a Software as a Service (SaaS). The Customer typically is not aware of where the software is hosted. He pays a subscription fee (typically per user per month) for the service. In this model the Partner has to ensure that the Azure infrastructure costs (virtual machines.) required to run the software and the variable costs derived from the user activity (bandwidth, storage costs) can be recovered from the subscription revenue he receives. It is easier to do that, if it is possible to share parts of the Azure infrastructure to deliver the software to multiple customers. SaaS developed by ISVs as well as multi-tenant services  delivered by hosting partners acting as Service Providers would fall into that category (for a technical example of multitenant hosting see Windows Azure Desktop Hosting Reference Architecture Guide).

    image

    In the second model it is the Customer that owns the Windows Azure subscription and has a billing relationship with Microsoft. This model can typically be found with System Integrators (SI) that help customer to move their infrastructure to the Cloud. Apart from the consultancy fees for the execution of the project there is an opportunity for partner to provide value added services such as: backup and recovery services, reporting, monitoring, capacity planning, disaster recovery, IT outsourcing and management for a recurring revenue. For Partners that commit to this model, Microsoft offers sale incentive (see below) that is a percentage of Azure consumption that his Customers generate during a specific time period.

    There is nothing stopping any one Partner to have relationships with various Customers in one or the other model.

    Azure Discounts

    The prices for Windows Azure services published on Azure portal are for the Pay-As-You go tariff but Partners as well as Customers can obtain discounts in return for commitment to consume Azure services during a fixed period of time (6 or 12 month) or by prepaying. “Flexible Savings” page has a summary of the various tariffs available for purchase on-line. You can terminate the Pay-As-You go subscription anytime, however with the commitment tariffs you are committed to stay with the subscription for the specified time period so make sure you read the details.

    ISV Partners that implement SaaS type services typically will use the same Azure subscription for multiple customers and therefore will reach quickly the minimum $500 Azure consumption per subscription required for commitment tariffs. However, it is very common for Partners to have separate Azure subscriptions for their Customers and may end up for example with 10-20 subscriptions but where none reaches the $500 minimum. In that case Partners can opt for purchasing Azure through Enterprise Agreement (EA).  This allows them to pull together all new (and also existing) subscriptions to get them qualify for a volume discount. The current guidance for EA is that the total Azure consumption is of the order of $24 K/year but it is a guidance and it can be negotiated.  The EA is typically a multiyear contract and you need to commit to certain Azure consumption level each year and prepay it. You can find more information about EA contracts on Volume Licensing site.

    Azure Sales Incentives

    Because in the SI Model the Customer owns Azure subscription he will get the Azure discounts described above. Partner obtains money for migrating customers infrastructure and for value-added services he may be offering. Microsoft offers a sales incentives in this model where the Partner will receive a percentage of the influenced Customer revenue during a time period of 2 years. You can find all the details and conditions in “Windows Azure incentive guide” on Microsoft Partner Network site. Starting January 2014 the incentives will require MPN a Cloud competency. You can find out more about the upcoming changes in the Cloud competency, requirement for Silver and Gold Cloud competency levels and the incentives in “Microsoft Partner Network Disclosure of Upcoming Program Changes”.

  • Windows Store Developer Solutions Video Blog is Online

    Have you ever wanted to hear what is on the mind of Microsoft’s top support engineers and have a chance to learn from them, but you can’t spend all day in training?  Well, if you are developing apps that are in the style of the new Windows Store for Windows 8 we’re offering you that opportunity.  The Windows Store Developer Solutions MSDN Channel 9 blog will have regular, short, videos from our Developer Support team.  They will share with you tips and tricks for developing and troubleshooting your apps.

    So, grab a cup of coffee and spend 5 minutes learning something new today.  If you have ideas for something you’d like to see in a video, please email us PartnerDevFeedback@microsoft.com.

  • Licensing Readiness Webcast: Windows Embedded 8.1 Industry and Windows Embedded 8.0 Standard

    Enterprises turn to Windows Embedded for the industry devices that delight their customers with unique and differentiated user experiences. Windows Embedded Standard 8.0 and the new Windows Embedded 8.1 Industry deliver the next foundation of the trusted partnership between enterprises, OEMs and Microsoft for creating lasting competitive advantage with specialized industry devices.

    In this 30-minute webcast, engage with Microsoft subject matter experts as they discuss core licensing topics for Windows Embedded. Learn about new product features and how to effectively address customers’ questions regarding product benefits, features, pricing and licensing.

    This webcast is offered at three different times:

    October 15 at 6:00 PM Pacific Time

    October 16 at 7:00 AM Pacific Time

    October 16 at 12:00 PM Pacific Time

  • Support Chalk Talk - Light up Your Apps with Sights and Sounds - Registration is Open

    “The sound and music are 50% of the entertainment…” – George Lucas

    In this talk we will take you on a tour of the amazing APIs available to enable you to light up your apps with sound and video. From playing a simple video cut scene to adding rich music and sound effects to your next great game, this highly technical talk will cover it all. After the tour we will allow you the participant to guide the discussion. What do you want to know about sound and video on the Windows Store app platform that will allow you to take your app to the next level?

    Please join us on Wednesday October 16th, 2013 from 11am-1pm PST.  We’ll be hosting a live chalk talk with technical experts from our developer support team.

    We’ll look at demos of real-world scenarios, how the technology works, best practices for implementation, and development troubleshooting tips. There will also be plenty of time for you to ask your questions.

    If you are interested, sign up today as space is limited.

    WHAT: Light up Your Apps with Sights and Sounds

    WHEN: October 16th, 2013 11am-1pm PST

    WHERE: Online Meeting

    REGISTRATION: email Wsdsctreg@microsoft.com with the subject “October 16th Chalk Talk”.

    COST: Free

    Coming in November’s Chalk Talk: Enterprise Mobile Device Management

  • Windows Azure PaaS Diagnostics Data

    Hi All.  One of our expert support engineers has shared the first of several Windows Azure Troubleshooting videos.  These videos are generally 5 minutes or less and present a great way to add some Windows Azure learning into your day.

    This installment will focus on the diagnostic data available on Windows Azure PaaS Virtual Machine, and how to easily gather and preserve this data. 

    For the full post and to submit comments visit Channel 9.

    http://channel9.msdn.com/Series/DIY-Windows-Azure-Troubleshooting/Windows-Azure-PaaS-Diagnostics-Data

    To subscribe to future Azure related videos from our support team, visit: http://channel9.msdn.com/Series/DIY-Windows-Azure-Troubleshooting

  • Chalk Talk for Developers: Light up Your Apps with Sights and Sounds

    “The sound and music are 50% of the entertainment…” – George Lucas

    In this talk we will take you on a tour of the amazing APIs available to enable you to light up your apps with sound and video. From playing a simple video cut scene to adding rich music and sound effects to your next great game, this highly technical talk will cover it all. After the tour we will allow you the participant to guide the discussion. What do you want to know about sound and video on the Windows Store app platform that will allow you to take your app to the next level?

    Please join us on Wednesday October 16th, 2013 from 11am-1pm PST.  We’ll be hosting a live chalk talk with technical experts from our developer support team.

    We’ll look at demos of real-world scenarios, how the technology works, best practices for implementation, and development troubleshooting tips. There will also be plenty of time for you to ask your questions.

    If you are interested, sign up today as space is limited.

    WHAT: Light up Your Apps with Sights and Sounds

    WHEN: October 16th, 2013 11am-1pm PST

    WHERE: Online Meeting

    REGISTRATION: email Wsdsctreg@microsoft.com with the subject “October 16th Chalk Talk”.

    COST: Free

    Coming in November’s Chalk Talk: Enterprise Mobile Device Management