Microsoft Project Support Blog

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  • Blog Post: Project Online: Where did my reports go?

    Brian Smith - MSFT
    I’ve already heard a few reports (no pun intended) of this catching folks out – so worth explaining what has happened here.  We made some changes to where reports are stored in Project Online, and we have posted a few announcements about this.  Nothing is lost – it is just that the Business...
    on 22 Dec 2014

  • Blog Post: Project Online: Opening Projects from Project Center with Firefox

    Brian Smith - MSFT
    I couple of related issues I thought worth documenting when you are using Firefox as your browser with Project Online – or indeed Project Server 2013.  The first is when trying to open some projects from Project Center – using the ribbon option to Open in Project Professional – either read only...
    on 18 Dec 2014

  • Blog Post: Project Server 2013: Which Ideas are now Projects?

    Brian Smith - MSFT
    This post came from an enquiry for how we can tell which list items in an ideation list (I hate that word – but it seems to be catching on…) have been already turned into projects.  In case you are not familiar with this feature of Project Server 2013 and Project Online, I am talking about the option...
    on 5 Dec 2014

  • Blog Post: Office 365 Support Corner: New Project Online Presentations Available

    Brian Smith - MSFT
    Just posted to the Microsoft Virtual Academy are three recordings that Adrian and I made covering some getting started topics with Project Online.  We try and cover some of the main issues that we see customers are running into. We start with signing up for the Project Online service, adding a subscription...
    on 13 Nov 2014

  • Blog Post: Project Online: Scale and Performance Improvements

    Brian Smith - MSFT
    This news is so good I thought I’d get it out through both the blogs I use – there is a great new post over on the Project blog concerning some changes that are just rolling out to our Project Online customers http://blogs.office.com/2014/10/21/performance-scale-improvements-project-online/ .  A...
    on 21 Oct 2014

  • Blog Post: Project Server 2013: Can I have more than one task list on my Project Site?

    Brian Smith - MSFT
    This was an interesting recent Project Online case, but also applies to Project Server 2013, and I thought it worth sharing.  The customer wanted to use workflows on their project sites, and have a task list associated with them for the approvals related to workflows.  Should be no problem...
    on 3 Oct 2014

  • Blog Post: Project Online: Look out for a few changes in Project Web App

    Brian Smith - MSFT
    We have a few changes we are working on, and as promised in a previous blog we are looking to get the information out there before the changes happen.  The first of these changes may be on a Project Online Project Web App (PWA) site near you soon – probably over the next few weeks – depending how...
    on 11 Aug 2014

  • Blog Post: Project Online: Demonstration package for OData and SSIS

    Brian Smith - MSFT
    Thanks Marc Boyer and Diane Diaz for the new document and demonstration package that shows how to do incremental downloads of assignment time phased data from Project Online Project Web Apps into a SQL Server database table.  This makes use of the SQL Server Integration Services (SSIS) OData feed...
    on 11 Aug 2014

  • Blog Post: Project Server 2013: Links to issues, risks and documents

    Brian Smith - MSFT
    This also applies to Project Online.  In talking this topic through with the team it felt about time to put together a posting on how the issues, risks and document linkages have changed in Project Server 2013 and Project Online from how they worked in 2010 – and even 2007, 2003 and 2002… ...
    on 23 May 2014

  • Blog Post: Project Online: Blank page when you create a new project

    Brian Smith - MSFT
    We recently re-launched the New Project Wizard in Project Online , and this should present you with a page showing all your enterprise project types along with their descriptions so that you can create new projects by selecting one. Thanks to Alex in our EMEA team for getting to two root causes of this...
    on 15 May 2014

  • Blog Post: Project Lite: More affordable access for Project Online Team Members

    Brian Smith - MSFT
    On Thursday May 1st 2014 we launched the new lower priced subscription option for Project Online Team Members called Project Lite. For just $7 this allows your team members to do all the functions they need, like managing their tasks, turning in their timesheets and collaborating with the rest of their...
    on 2 May 2014

  • Blog Post: Support Webcast: Getting Started with Project Online

    Brian Smith - MSFT
    Thanks to everyone who joined the Getting Started with Project Online webcast yesterday, and to my co-presenter Aik Chen, and Heather Correa for the great logistical support. As promised I am repeating the answers to questions we had at the end of the session – and also including the link to the...
    on 23 Apr 2014

  • Blog Post: Power corrupts–Unless it is the new Power BI for Office 365

    Brian Smith - MSFT
    A great new post on Power BI for Office 365 and how this can improve your reporting experience with Project Online - http://blogs.office.com/2014/02/27/power-bi-for-office-365-with-project-online/   There is a try before you buy offer, and you can look at the scheduled data refresh, larger workbooks...
    on 28 Feb 2014

  • Blog Post: Timesheets and assignments–updating status isn’t just for the current week

    Brian Smith - MSFT
    Following on from my previous post on Project Server timesheet line status and project plan and assignment deletions , this blog covers another scenario that can catch you out – the relationship between the assignments and the timesheet with regards to status updates, and the idea that this was worth...
    on 25 Feb 2014

  • Blog Post: Project Server Timesheets: What happens when I delete a project or assignment?

    Brian Smith - MSFT
    Take 2 – just in case you thought you saw this post coming earlier… I’ve had a few questions recently around the behavior of timesheets in Project Server 2010 and 2013 (and Project Online) when projects, tasks or assignments are deleted.  Some of this relates to bugs – other behavior is expected...
    on 19 Feb 2014

  • Blog Post: Project Server 2013 and Project Online: What happened to my resources?

    Brian Smith - MSFT
    *** Update 2/13 - please also see Knowledgebase article - http://support.microsoft.com/kb/2933444 for published details on this issue - including a detection script and a SQL command to correct a stored procedure to avoid this problem - only applicable to Project Server 2013 - Project Online is already...
    on 7 Feb 2014

  • Blog Post: Project Online: Have you seen any of the new bits we have added?

    Brian Smith - MSFT
    As we approach the anniversary of Project Online’s release I thought it was worth highlighting a few of the usability changes we have made over the intervening months. Thanks to the product group for making this happen – but thanks also to our customers for some of the great feedback that...
    on 22 Jan 2014

  • Blog Post: Project Online: Notifications and Reminders

    Brian Smith - MSFT
    Project Online does have a slightly different feature set than Project Server 2013 – and one feature that I know many of you are missing is the task notifications and reminders.  As we now replicate the tasks from the plan to the Project site there are some ways to get some of this functionality...
    on 14 Jan 2014

  • Blog Post: Project Online: Updating OData connections in Excel for different PWA instances

    Brian Smith - MSFT
    Interesting question came in from one of our good partners, Campana and Schott, concerning the update of the connection string for Excel reports based on OData when moving the Excel books between different Project Online tenants.  This works just fine when just using the normal Excel features such...
    on 30 Aug 2013

  • Blog Post: Project Online: How do I get a copy of my databases?

    Brian Smith - MSFT
    You don’t…  We have had this question a couple of times so thought it worth a posting.  Customers and partners familiar with Project Server 2013 or even Project Server 2010, may be used to copying the databases to another server for testing or reporting or whatever.  In Project Online...
    on 21 Mar 2013

  • Blog Post: Project Online: Using reserved custom field names breaks Odata feed and create projects from list

    Brian Smith - MSFT
    This also applies to Project Server 2013, but as the biggest impact is probably to Odata and this is likely to be used more in a Project Online environment I’ve tagged the title with Project Online.  Thanks to Chris Slowinski for identifying this Odata issue and alerting us via a forum posting....
    on 24 Jul 2013

  • Blog Post: Project Online: Fresh Getting Started Content

    Brian Smith - MSFT
    Our User Assistance stars have just posted some brand new content to help new users to Project Online. The new Project Online getting started articles can be found at http://office.microsoft.com/en-us/project-server-help/get-started-with-project-online-HA102858793.aspx and walks you through the Project...
    on 10 Jul 2013

  • Blog Post: Project Online: Why can’t I add it to my Office365 yet?

    Brian Smith - MSFT
    One of our common questions coming in to Microsoft Project Support right now is from customers wanting to add Project Online to their existing Office365 tenants, but finding that Project Online is not yet an option for them.  The reason for this is that Project Online is part of the latest release...
    on 7 Mar 2013

  • Blog Post: Project Online: How do I get a trial?

    Brian Smith - MSFT
    During the preview of Project Online we had a “Try” button to get a trial version of Project Online, but shortly after the general availability of Project Online we removed this, so we have had the question since then – just how do I get a trial of Project Online?  Jan Kalis covered this in his...
    on 27 Jun 2013

  • Blog Post: Project Online: I can’t read my custom field text

    Brian Smith - MSFT
    A few of you will have run in to this issue, in Project Web App both in Project Server 2013 and Project Online.  In some drop downs we have a transparent background which makes it difficult to read the list of choices as the text behind is also visible,  The example below is choosing a custom...
    on 17 May 2013