Microsoft Project Support Blog

The place to come for Microsoft Project, Microsoft Project Server and Project Online support topics

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  • Blog Post: Project Online: Look out for a few changes in Project Web App

    We have a few changes we are working on, and as promised in a previous blog we are looking to get the information out there before the changes happen.  The first of these changes may be on a Project Online Project Web App (PWA) site near you soon – probably over the next few weeks – depending how...
  • Blog Post: Project Online: Demonstration package for OData and SSIS

    Thanks Marc Boyer and Diane Diaz for the new document and demonstration package that shows how to do incremental downloads of assignment time phased data from Project Online Project Web Apps into a SQL Server database table.  This makes use of the SQL Server Integration Services (SSIS) OData feed...
  • Blog Post: Project Server 2013: Links to issues, risks and documents

    This also applies to Project Online.  In talking this topic through with the team it felt about time to put together a posting on how the issues, risks and document linkages have changed in Project Server 2013 and Project Online from how they worked in 2010 – and even 2007, 2003 and 2002… ...
  • Blog Post: Project Online: Blank page when you create a new project

    We recently re-launched the New Project Wizard in Project Online , and this should present you with a page showing all your enterprise project types along with their descriptions so that you can create new projects by selecting one. Thanks to Alex in our EMEA team for getting to two root causes of this...
  • Blog Post: Project Lite: More affordable access for Project Online Team Members

    On Thursday May 1st 2014 we launched the new lower priced subscription option for Project Online Team Members called Project Lite. For just $7 this allows your team members to do all the functions they need, like managing their tasks, turning in their timesheets and collaborating with the rest of their...
  • Blog Post: Support Webcast: Getting Started with Project Online

    Thanks to everyone who joined the Getting Started with Project Online webcast yesterday, and to my co-presenter Aik Chen, and Heather Correa for the great logistical support.  As promised I am repeating the answers to questions we had at the end of the session – and also including the link to the...
  • Blog Post: Power corrupts–Unless it is the new Power BI for Office 365

    A great new post on Power BI for Office 365 and how this can improve your reporting experience with Project Online - http://blogs.office.com/2014/02/27/power-bi-for-office-365-with-project-online/   There is a try before you buy offer, and you can look at the scheduled data refresh, larger workbooks...
  • Blog Post: Timesheets and assignments–updating status isn’t just for the current week

    Following on from my previous post on Project Server timesheet line status and project plan and assignment deletions , this blog covers another scenario that can catch you out – the relationship between the assignments and the timesheet with regards to status updates, and the idea that this was worth...
  • Blog Post: Project Server Timesheets: What happens when I delete a project or assignment?

    Take 2 – just in case you thought you saw this post coming earlier… I’ve had a few questions recently around the behavior of timesheets in Project Server 2010 and 2013 (and Project Online) when projects, tasks or assignments are deleted.  Some of this relates to bugs – other behavior is expected...
  • Blog Post: Project Server 2013 and Project Online: What happened to my resources?

    *** Update 2/13 - please also see Knowledgebase article - http://support.microsoft.com/kb/2933444 for published details on this issue - including a detection script and a SQL command to correct a stored procedure to avoid this problem - only applicable to Project Server 2013 - Project Online is already...
  • Blog Post: Project Online: Have you seen any of the new bits we have added?

    As we approach the anniversary of Project Online’s release I thought it was worth highlighting a few of the usability changes we have made over the intervening months. Thanks to the product group for making this happen – but thanks also to our customers for some of the great feedback that...
  • Blog Post: Project Online: Notifications and Reminders

    Project Online does have a slightly different feature set than Project Server 2013 – and one feature that I know many of you are missing is the task notifications and reminders.  As we now replicate the tasks from the plan to the Project site there are some ways to get some of this functionality...
  • Blog Post: Project Online: Updating OData connections in Excel for different PWA instances

    Interesting question came in from one of our good partners, Campana and Schott, concerning the update of the connection string for Excel reports based on OData when moving the Excel books between different Project Online tenants.  This works just fine when just using the normal Excel features such...
  • Blog Post: Project Online: Using reserved custom field names breaks Odata feed and create projects from list

    This also applies to Project Server 2013, but as the biggest impact is probably to Odata and this is likely to be used more in a Project Online environment I’ve tagged the title with Project Online.  Thanks to Chris Slowinski for identifying this Odata issue and alerting us via a forum posting....
  • Blog Post: Project Online: Fresh Getting Started Content

    Our User Assistance stars have just posted some brand new content to help new users to Project Online. The new Project Online getting started articles can be found at http://office.microsoft.com/en-us/project-server-help/get-started-with-project-online-HA102858793.aspx and walks you through the Project...
  • Blog Post: Project Online: Why can’t I add it to my Office365 yet?

    One of our common questions coming in to Microsoft Project Support right now is from customers wanting to add Project Online to their existing Office365 tenants, but finding that Project Online is not yet an option for them.  The reason for this is that Project Online is part of the latest release...
  • Blog Post: Project Online: How do I get a trial?

    During the preview of Project Online we had a “Try” button to get a trial version of Project Online, but shortly after the general availability of Project Online we removed this, so we have had the question since then – just how do I get a trial of Project Online?  Jan Kalis covered this in his...
  • Blog Post: Project Online: How do I get a copy of my databases?

    You don’t…  We have had this question a couple of times so thought it worth a posting.  Customers and partners familiar with Project Server 2013 or even Project Server 2010, may be used to copying the databases to another server for testing or reporting or whatever.  In Project Online...
  • Blog Post: Project Online: I can’t read my custom field text

    A few of you will have run in to this issue, in Project Web App both in Project Server 2013 and Project Online.  In some drop downs we have a transparent background which makes it difficult to read the list of choices as the text behind is also visible,  The example below is choosing a custom...
  • Blog Post: Project Online: Where did my administrator permissions go?

    This issue only affects Project Online, and only customers in Project Server permissions mode – and only customers who have recently changed modes to Project Server permissions mode (SharePoint permissions mode is the default – so if you haven’t changed it then you will not hit this...
  • Blog Post: Project Online: How do I add Project Pro?

    Another early common question coming in to Microsoft Project Support is around the addition of the client application Project Professional 2013 (the subscription offering is actually called Project Pro for Office 365) to a Project Online subscription. To clarify it is worth stepping back and understanding...
  • Blog Post: Project Online: Server Settings

    This is a follow up post to the one on Project Server 2013 Server Settings and covers the Server Settings options in Project Online. If you are new to Project Online and never used Project Server 2010 or Project Server 2013 then you probably don’t need to read further. You won’t miss what...
  • Blog Post: Project Online: How do I use my Apple Mac?

    We have had a quite a few questions on the topic of using a Mac to run Project Online, so I took myself into uncharted territory (for me), acquired a MacBook Pro from our labs, running OS X 10.8.3 and set to work to see what it could do. First I’ll set the scene – we support access to Project...
  • Blog Post: Project Server 2013 and Project Online: Adding multiple SharePoint sites in Project Center

    We are investigating an issue using the Add SharePoint Site option within Project Center, where if you add a hierarchy of sites at the same time then one or more may fail to get imported correctly and it can even make the sites themselves inaccessible.  This can affect both Project Online and also...
  • Blog Post: Project Server 2013: Why can’t I open all my resources from the Resource Center?

    This is an issue that limits how many resources you can successfully open in Project Professional 2013 by selecting them in the Project Web App (PWA) Resource Center and clicking Open in the ribbon. I know a few of my readers have already hit this one – and it will happen with Project Online as...