We have seen rare cases where the ProClarity Professional Setup Panel cannot be adjusted or expanded. Instead, the area for the hierarchies is small and a large portion is taken up by blank, grey space. The cause is unknown. However, it may be caused...

There are many reasons you could receive a query failed message in ProClarity Professional. One recent customer found that when he combined members of a dimension in the background axis, he received, "Query failed: The current query is not valid and cannot...

Here's another small update to the ProClarity and Kerberos Delegation document. Kerberos delegation will work with a disjointed domain namespace where the NETBIOS short name does not match the Fully Qualified Domain Name (FQDN). For example, if...

You may see the error, "The selected page could not be opened because the cube could not be found," in ProClarity Web Standard if you have not used the 9.0 OLEDB for OLAP provider when creating the views in Professional. Recreate the views in Professional...

Recently there has been some confusion regarding ProClarity Web Professional and 64-bit Internet Explorer. ProClarity Web Professional and the prerequisite Download Manager are both 32-bit ActiveX controls which will never run in 64-bit IE. More information...

I pulled together some resources to answer some common ProClarity questions. ProClarity 6.3 is compatible and supported on Windows 7 x86 and x64 with updates. The compatibility web site will be updated soon to show x64 compatibility. Resources...

When attempting to download ProClarity Web Professional, you must first download an .exe file which installs a single .dll file. This .dll file, the download manager, helps determine which ProClarity products are installed on your client vs. which are...

This has tripped me up a couple of times now when troubleshooting Kerberos delegation. It's time I wrote a post to keep it in memory and for posterity. When configuring Kerberos delegation while the web server is on Windows Server 2008 or later, and I...

Please see the attatched document for requirements for the latest ProClarity hotfix package. Thank You, -Joey

A hotfix package (build 6.3.2229) is available for ProClarity Analytics Server 6.3 and for ProClarity Desktop Professional 6.3. This is a cumulative package that contains all fixes since 6.3 RTM. http://support.microsoft.com/kb/2450921 . -Joey

PAS supports three primary mechanisms for migrating content from the development server to the production server they are as follows: Re-Publishing the book from Development to Production Backup the PAS database on the development server and...

I've updated this post to include the document on, “Installing ProClarity 6.3 SP2 on Microsoft Windows Server 2008.” I recently solved a common error - XML must have top level element in the Admin Tool by switching the PAS application pool...

This is a cumulative update that includes all previous fixes. More documentation will be posted in the next couple of weeks. Until then, please let me know if you have any questions. I hope to soon post a in-depth update on this fix and other happenings...

This is just a reminder of where you can go to check for Microsoft ProClarity Support Lifecycle dates. I would start here for ProClarity specific dates - http://support.microsoft.com/lifecycle/?p1=12309 . You can also visit this site to view any ProClarity...

It is sometimes necessary to manually edit the ProClarity Analytics Server (PAS) properties manually. This may be due to configuration needs, IIS or server corruption, or a known issue where PAS prevents the editing of properties in the Admin Tool server...

Customers often want to display ProClarity Analytics Server Web Standard (PAS) in a localized (translated) language. End users can then select the language with which they want to view the Web Standard. In order to do this, you must install the appropriate...

The ProClarity Professional clients have a query check feature which is enabled by default. As long as this feature remains enabled, a query generated in the background is used to determine the size of the query result set before actually running the...

Here is an updated PDF with ProClarity 6.3 SP3 Requirements. One core change is the addition of the ProClarity SharePoint Viewer. The PSV has the same requirements as MOSS 2007. At the moment, those requirements are the ones listed for MOSS SP1 via the...

Here are some updated and more precise instructions for fixing these errors. When attempting to install ProClarity Desktop Professional 6.3, you may receive the following errors: "InstallShield Wizard Completed. The Wizard was interrupted before...

You can get 6.3 through the MSDN , MVLS , the fulfillment desk 1-800-248-0655, or via an evaluation copy at the public http://download.microsoft.com site. 6.2 hot fixes are no longer available since the product version is no longer supported. You must...

Over the past few years, I’ve seen a few instances where ProClarity Dashboard and Kerberos just don’t seem to get along – no matter how much configuration or troubleshooting is performed. One of the symptoms I see is an HTTP 500 error when users try to...

With the release of Windows 7, and client workstations trending to a 64-bit operating system, inquiries about ProClarity installation prerequisites have steadily increased. ProClarity Professional includes 'SQLServer2005_ASOLEDB9.msi' which is the 32...

ProClarity 6.3 SP3 reached RTM on Friday, October 9, and is now available on the Microsoft Download Center: · ProClarity Analytics Server 6.3 SP3 (ENU) . This package includes the components for updating ProClarity Analytics Server 6.3 and for distributing...

What is ProClarity’s metadata store? Metadata store is a fancy name for they way ProClarity products store data about your data. In this case, your data is your Briefing Book pages and your My Views pages. The data about your pages includes information...

Last November I wrote a post about an error when trying to connect ProClarity Professional to SSAS servers. "Warning The security database on the server does not have a computer account for this workstation trust relationship." Well, on my Windows...