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  • Blog Post: The CMDB–The Heart of the Cloud

    In this short article, Jamal Malik, one of our business solutions architects discusses why he considers the Configuration Management Database (CMDB) to be the “heart” of the cloud. Enjoy! –Tom.   A few months back I wrote a thread around how the “Portal is the Gateway to the Cloud”, Behind the scenes...
  • Blog Post: Calling an Orchestrator Runbook from SMA – Part 2

    Hello readers! This is Part 2 of the “Calling an Orchestrator Runbook from SMA” blog post. In the previous blog post I talked about how you can call - or actually invoke - an Orchestrator Runbook from within Service Management Automation (SMA). In this blog post ( Part 2 ) we are going to look at how...
  • Blog Post: Chargeback with System Center 2012 SP1 Tutorial Part 3 of 3

    In the two previous blog posts ( here and here ), I discussed how Chargeback works, and how to correctly configure the components around Service Manager. In this post, I will focus on service manager and take a deeper look at what needs to be configured to make chargeback work. As noted in the previous...