Microsoft Privacy & Safety

Microsoft's Approach to Helping Protect Privacy and Safety Online

Hotmail email access issue now resolved

Hotmail email access issue now resolved

  • Comments 17
  • Likes

Chris Jones,  Microsoft  Corporate Vice President, Windows Live, relates on the Windows Live Blog that customers who lost access to their hotmail inboxes have had access restored:

Beginning on December 30th we had an issue with Windows Live Hotmail that impacted 17,355 accounts. Customers impacted temporarily lost the contents of their mailbox through the course of mailbox load balancing between servers.  We identified the root cause and restored mail to the impacted accounts as of yesterday evening, January 2nd.  As with all incidents like this, we will fully investigate the cause and will take steps to prevent this from happening again. We’re very sorry for the inconvenience this may have caused to you, our customers and partners.

Chris Jones
Windows Live

Comments
  • i have not had my email account restored yet how long do i have to suffer

  • je connais beaucoup de choses sur.....vous ! ARRETER DE ME GONFLER sinon ....legio patria nostra

  • i have not had my email account restored

  • e-mail address is right put password will not work.........

  • no puedo abrir mis correos directamente y no funciona el envio de mensajes

  • estan entrado enmi correo quiero canbiar la contraseña

  • estan entrado enmi correo quiero canbiar la contraseñafbsdbbvb sd f44654444164632131

  • estan entrado enmi correo quiero canbiar la contraseñafbsdbbvb sd f44654444164632131

  • estan entrado enmi correo quiero canbiar la contraseña

  • I have reproted on January 11, 2012  that some unauthorised  person is using my email account and password

    I have given you all of my information on the web page TEAM VIEWER:

    Please tell me what to do next ( I have also given an alternative email how to reach me.  If you need further information

    please contact me.

  • i have not had my email account restored, so...i give u all information about me and i give u as-well my alternative email.

  • tengo varias cuentas en mi computadora y 2 de allas me estan fallando,no puedo bajar ni sikiera un emoticono o cambiar mi cursor, mucho menos bajar programas en esas 2 cuentas no se k hacer.

  • ฉันจะสามารถเข้าไปเล่น MSN ได้อย่างไรเพราะว่าฉันไม่ทราบว่าการดาวน์โหลดโปรแกรม MSN จาก GOOGEL.com ผิดกฎหมาย ฉันจะแก้ไขอย่างไร ช่วยแนะนำด้วยคับอย่างด่วน

    และฉันสามารถดาวโหลดได้อย่างถูกกฎหมายจากเว็ปไซด์ไหนถึงจะเล่นได้อย่างถูกกฎหมายอะ

  • RE: e mail  stolen identity              To Whom it may concern:  I am getting e mails from various friends telling me someone is using my e mail to contact them telling each I am in Cario, and need various amts of money as I was robbed and need their help financially . I have tried to find a phone number to call you and see how to get this cleared up. I have sinced my e mail and someone has had my e mail forwared to a different acct. Here is the acct they had my info forwarded to: forwardnext11w.cn. I would appreciate your prompt attention in this disturbing matter as I need your help, and input ASAP, thank you     Sincerley, Diana

  • nada mas que vivir lavida sin temor

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment