“Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.” Last week Irish customers of Microsoft Premier Support Services gathered...

If you’re in the IT management world, you already know that proper configuration of Anti Virus software is critical for the security of your enterprise. Just like you wouldn’t dare run and do a cannonball jump into the waters of the River Liffey without a full body bio-hazard suit and face...

Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad...

Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the future, and not the past. What’s more...

Do your IT operations need updating? Your Premier Support Ireland team can help you and your organisation achieve first class operations in your IT environment by implementing Microsoft best practices that cover people, process and tools aspects to optimize the environment and prevent issues from...

Your mother always taught you that procrastination was the root of all evil. Better to tackle those sometimes annoying, pesky challenges head on as they come, rather than waiting for them to mount. Like a bag of popcorn that has been left a little too long in the microwave, tasks left unattended often...