Premier Support Ireland

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  • Blog Post: Find Your Opportunity in the Cloud

    With all the promise of exciting innovation and improved efficiencies that are to come from the IT world’s evolution to the Cloud, there also comes a bit of fear and hesitation with where the journey will take us. We as human beings are pre-programmed to resist change in certain capacities as a...
  • Blog Post: Using System Center for IT Service Management

    “Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.” Last week Irish customers of Microsoft Premier Support Services gathered...
  • Blog Post: Microsoft Embraces the Consumerisation of IT!!

    A series of technology trends is leading to rapid progress and change in the technology we use at home, which in turn is influencing how we expect to use technology for work and driving the consumerisation of IT. As these technology trends converge with social and business trends, the role that technology...
  • Blog Post: Change is Good! … with ACT and the Update Compatibility Evaluator

    Your mother always taught you that procrastination was the root of all evil. Better to tackle those sometimes annoying, pesky challenges head on as they come, rather than waiting for them to mount. Like a bag of popcorn that has been left a little too long in the microwave, tasks left unattended often...
  • Blog Post: Medieval Helpdesk...in 2011?

    Do your IT operations need updating? Your Premier Support Ireland team can help you and your organisation achieve first class operations in your IT environment by implementing Microsoft best practices that cover people, process and tools aspects to optimize the environment and prevent issues from...
  • Blog Post: Stay Out of the Dark...With Microsoft Desktop Player

    In our earliest of times, our Celtic forefathers made use of transparent crystal stones and balls to intercept visions of the past, present and future. Today in 2011, you can use your very own Microsoft crystal ball to get the latest and greatest information on virtually any Microsoft technology your...
  • Blog Post: Kick Off 2011 with Best Practice Analysers

    Let Premier Support Ireland help you welcome in the new year with problem free enterprise platforms! Best Practice Analysers are free tools available for most Microsoft Enterprise products and they are used to determine the overall health of your platform. The tools perform read only scans against...
  • Blog Post: Feeling Neglected? Let the Microsoft Security Scanner Get You Back on Track!

    Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the future, and not the past. What’s more...
  • Blog Post: Is Your Organization Suffering from Learned Helplessness?

    We see it every day. IT organizations tasked with having to deliver more with less. A person leaves, their position isn’t filled. The workload spreads, the pain increases and BANG! Systems go down, the shouting starts. But ask yourself something: does it have to be like this? Is the feeling of...
  • Blog Post: Stay Protected with Security Bulletins

    As 2010 winds down and the winter snow has brought a major slowdown to Irish business in recent days, why not take a few moments to take a proactive step and ensure your business is on the cutting edge of IT security? As an IT professional, one of your main concerns is to protect your company's computers...
  • Blog Post: Protect your Enterprise from Poorly Configured AV Software

    If you’re in the IT management world, you already know that proper configuration of Anti Virus software is critical for the security of your enterprise. Just like you wouldn’t dare run and do a cannonball jump into the waters of the River Liffey without a full body bio-hazard suit and face...
  • Blog Post: How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

    Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad...