Premier Support Ireland

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  • Blog Post: Making them get IT

    You know it, but they just don't get it. You're on the front line on the IT team for your organisation, but the guys in suits at the shiny tables behind the glass doors don't see what you see on a daily basis. You live, breathe, eat and dream technology and IT systems, and you know how critical these...
  • Blog Post: Find Your Opportunity in the Cloud

    With all the promise of exciting innovation and improved efficiencies that are to come from the IT world’s evolution to the Cloud, there also comes a bit of fear and hesitation with where the journey will take us. We as human beings are pre-programmed to resist change in certain capacities as a...
  • Blog Post: Ready for the Future, Ready for BPOS

    As the IT world embraces more and more the idea of moving into cloud-based communication and collaboration, you probably find yourself wondering when you will finally make the leap into the future as well. That nagging little voice inside your head telling you “it’s time” is starting...
  • Blog Post: Microsoft Embraces the Consumerisation of IT!!

    A series of technology trends is leading to rapid progress and change in the technology we use at home, which in turn is influencing how we expect to use technology for work and driving the consumerisation of IT. As these technology trends converge with social and business trends, the role that technology...
  • Blog Post: Windows 7 Training Makes Cents

    We all know the arrival of Windows 8 is on the horizon and there's some big hoopla coming with it. And rightfully so--with the promise of a cool new user interface (especially optimised for touch screens), native USB 3.0 support and great new tools for developers to create a new generation of apps among...
  • Blog Post: Change is Good! … with ACT and the Update Compatibility Evaluator

    Your mother always taught you that procrastination was the root of all evil. Better to tackle those sometimes annoying, pesky challenges head on as they come, rather than waiting for them to mount. Like a bag of popcorn that has been left a little too long in the microwave, tasks left unattended often...
  • Blog Post: Stay Ahead of the Game with Proactive Offerings

    Proactive training and advisory sessions are an integral peice to maximising the value of your Microsoft Premier Support agreement. They allow you to take an preemptive approach to IT management by learning the latest features and advances with the technologies you use to help your organisation thrive...
  • Blog Post: Stay Out of the Dark...With Microsoft Desktop Player

    In our earliest of times, our Celtic forefathers made use of transparent crystal stones and balls to intercept visions of the past, present and future. Today in 2011, you can use your very own Microsoft crystal ball to get the latest and greatest information on virtually any Microsoft technology your...
  • Blog Post: Are you taking care of your Active Directory like it takes care of you?

    You know that Active Directory is the critical link to managing the identities and relationships which make up your organisation’s IT network. You know that Active Directory gives you the power to centrally configure and administer system, user and application settings. And you know your organisation...
  • Blog Post: Kick Off 2011 with Best Practice Analysers

    Let Premier Support Ireland help you welcome in the new year with problem free enterprise platforms! Best Practice Analysers are free tools available for most Microsoft Enterprise products and they are used to determine the overall health of your platform. The tools perform read only scans against...
  • Blog Post: Fix It Center Pro -- your own EASY button

    This message is for YOU. Yes YOU. We know who YOU are. Your team is overworked and understaffed, and sometimes it feels like it would be a miracle to know which end is up. Trying to prioritise attention to issues with the numerous IT projects on your plate is much like having to choose between dealing...
  • Blog Post: Unleash the Power of Unified Communications!

    Find and communicate with the right person—anytime, anywhere, on any device with a single user interface for IM, email, presence, voice, video, and application sharing Protect your IT ecosystem with the spam and virus-fighting capabilities of Exchange Simplify management and scalability while...
  • Blog Post: Feeling Neglected? Let the Microsoft Security Scanner Get You Back on Track!

    Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the future, and not the past. What’s more...
  • Blog Post: Is Your Organization Suffering from Learned Helplessness?

    We see it every day. IT organizations tasked with having to deliver more with less. A person leaves, their position isn’t filled. The workload spreads, the pain increases and BANG! Systems go down, the shouting starts. But ask yourself something: does it have to be like this? Is the feeling of...
  • Blog Post: Stay Protected with Security Bulletins

    As 2010 winds down and the winter snow has brought a major slowdown to Irish business in recent days, why not take a few moments to take a proactive step and ensure your business is on the cutting edge of IT security? As an IT professional, one of your main concerns is to protect your company's computers...
  • Blog Post: Protect your Enterprise from Poorly Configured AV Software

    If you’re in the IT management world, you already know that proper configuration of Anti Virus software is critical for the security of your enterprise. Just like you wouldn’t dare run and do a cannonball jump into the waters of the River Liffey without a full body bio-hazard suit and face...
  • Blog Post: Advisory Call to the Rescue!

    Colin works with the business development agency for his city’s local government, and looks after process improvement for the organisation’s IT department. He recently oversaw the deployment of System Center Configuration Manager 2007 in their environment, and he’s under a tremendous...
  • Blog Post: How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

    Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad...
  • Blog Post: Let's Get Technical

    Microsoft offers a wealth of resources for you to stay on the cutting edge of Microsoft products and technologies. Make friends in user groups and community websites, take part in live chats/video sessions and post your burning questions to one of many forums available. In addition, you can subscribe...
  • Blog Post: What is Premier Support all about?

    You already know how valuable an asset your Premier Support contract is to your organisation, but can you articulate this value to other key stakeholders? Thanks to our friends across the Irish Sea for putting together this handy little video, which helps put it all into perspective: Go To Microsoft...
  • Blog Post: So you think you know Configuration Manager...?

    How much do you REALLY know about System Center Configuration Manager? Take our quizzes and find out! Test your colleagues, too, to find out who the true SCCM champ at your organisation is. A wide variety of subject areas within SCCM are covered, so you can assess the skill level of various...
  • Blog Post: Windows: A Trip Down Memory Lane

    Premier Support Ireland offers a special treat for all of our Windows fans who have 10 minutes to spare in their work day....The following video provides a nice little trip down memory lane for those of us who've been around to see the evolution of the OS. Take a moment to sit back and enjoy: When...
  • Blog Post: System Center Means Lean and Green

    Today’s business mantra is “Go lean and go green.” System Center Configuration Manager 2007 is quickly becoming an integral component to IT professionals’ overall IT strategy for their organisations. Designed to assess, deploy and update servers, clients, and devices across...
  • Blog Post: The Cloud = Greener Business

    With all the Cloud buzz taking place in the industry today, your Premier Support team would like to take a few moments to share some information relevant to Irish businesses. While some are already familiar with the Cloud concept, many are not. For those who want to learn more about what the Cloud is...