Premier Support Ireland

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  • Blog Post: Find Your Opportunity in the Cloud

    With all the promise of exciting innovation and improved efficiencies that are to come from the IT world’s evolution to the Cloud, there also comes a bit of fear and hesitation with where the journey will take us. We as human beings are pre-programmed to resist change in certain capacities as a...
  • Blog Post: Using System Center for IT Service Management

    “Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.” Last week Irish customers of Microsoft Premier Support Services gathered...
  • Blog Post: How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

    Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad...
  • Blog Post: AD Disaster Recovery: Can We Afford to Wait?

    If your home is within close proximity to an earthquake fault line, chances are you have accepted that you will experience an earthquake in your lifetime and have most likely purchased insurance to protect your home and belongings. And during these current times of recession, most of us have...