Premier Support Ireland

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  • Blog Post: Making them get IT

    You know it, but they just don't get it. You're on the front line on the IT team for your organisation, but the guys in suits at the shiny tables behind the glass doors don't see what you see on a daily basis. You live, breathe, eat and dream technology and IT systems, and you know how critical these...
  • Blog Post: Find Your Opportunity in the Cloud

    With all the promise of exciting innovation and improved efficiencies that are to come from the IT world’s evolution to the Cloud, there also comes a bit of fear and hesitation with where the journey will take us. We as human beings are pre-programmed to resist change in certain capacities as a...
  • Blog Post: Learning with Microsoft

    Your Premier Support Ireland team would like to invite you to enjoy a day out of the office and be our guest at our facilities while you have the chance to brush up on the latest technology information and offerings. Whatever the programme or query, we are sure to have a course that can answer your questions...
  • Blog Post: Windows 7 Training Makes Cents

    We all know the arrival of Windows 8 is on the horizon and there's some big hoopla coming with it. And rightfully so--with the promise of a cool new user interface (especially optimised for touch screens), native USB 3.0 support and great new tools for developers to create a new generation of apps among...
  • Blog Post: Change is Good! … with ACT and the Update Compatibility Evaluator

    Your mother always taught you that procrastination was the root of all evil. Better to tackle those sometimes annoying, pesky challenges head on as they come, rather than waiting for them to mount. Like a bag of popcorn that has been left a little too long in the microwave, tasks left unattended often...
  • Blog Post: Stay Ahead of the Game with Proactive Offerings

    Proactive training and advisory sessions are an integral peice to maximising the value of your Microsoft Premier Support agreement. They allow you to take an preemptive approach to IT management by learning the latest features and advances with the technologies you use to help your organisation thrive...
  • Blog Post: Medieval Helpdesk...in 2011?

    Do your IT operations need updating? Your Premier Support Ireland team can help you and your organisation achieve first class operations in your IT environment by implementing Microsoft best practices that cover people, process and tools aspects to optimize the environment and prevent issues from...
  • Blog Post: Stay Out of the Dark...With Microsoft Desktop Player

    In our earliest of times, our Celtic forefathers made use of transparent crystal stones and balls to intercept visions of the past, present and future. Today in 2011, you can use your very own Microsoft crystal ball to get the latest and greatest information on virtually any Microsoft technology your...
  • Blog Post: Are you taking care of your Active Directory like it takes care of you?

    You know that Active Directory is the critical link to managing the identities and relationships which make up your organisation’s IT network. You know that Active Directory gives you the power to centrally configure and administer system, user and application settings. And you know your organisation...
  • Blog Post: Fix It Center Pro -- your own EASY button

    This message is for YOU. Yes YOU. We know who YOU are. Your team is overworked and understaffed, and sometimes it feels like it would be a miracle to know which end is up. Trying to prioritise attention to issues with the numerous IT projects on your plate is much like having to choose between dealing...
  • Blog Post: Feeling Neglected? Let the Microsoft Security Scanner Get You Back on Track!

    Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the future, and not the past. What’s more...
  • Blog Post: Is Your Organization Suffering from Learned Helplessness?

    We see it every day. IT organizations tasked with having to deliver more with less. A person leaves, their position isn’t filled. The workload spreads, the pain increases and BANG! Systems go down, the shouting starts. But ask yourself something: does it have to be like this? Is the feeling of...
  • Blog Post: Stay Protected with Security Bulletins

    As 2010 winds down and the winter snow has brought a major slowdown to Irish business in recent days, why not take a few moments to take a proactive step and ensure your business is on the cutting edge of IT security? As an IT professional, one of your main concerns is to protect your company's computers...
  • Blog Post: Advisory Call to the Rescue!

    Colin works with the business development agency for his city’s local government, and looks after process improvement for the organisation’s IT department. He recently oversaw the deployment of System Center Configuration Manager 2007 in their environment, and he’s under a tremendous...
  • Blog Post: How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

    Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad...
  • Blog Post: Let's Get Technical

    Microsoft offers a wealth of resources for you to stay on the cutting edge of Microsoft products and technologies. Make friends in user groups and community websites, take part in live chats/video sessions and post your burning questions to one of many forums available. In addition, you can subscribe...
  • Blog Post: So you think you know Configuration Manager...?

    How much do you REALLY know about System Center Configuration Manager? Take our quizzes and find out! Test your colleagues, too, to find out who the true SCCM champ at your organisation is. A wide variety of subject areas within SCCM are covered, so you can assess the skill level of various...
  • Blog Post: System Center Means Lean and Green

    Today’s business mantra is “Go lean and go green.” System Center Configuration Manager 2007 is quickly becoming an integral component to IT professionals’ overall IT strategy for their organisations. Designed to assess, deploy and update servers, clients, and devices across...