Symptom ======== Microsoft Office Communicator has an exclamation sign. When the exclamation mark is clicked an error is displayed stating that "Communicator cannot synchronize with the corporate address book because corporate address book file...

Live Meeting Console can be configured with Internal and External Servers explicitly specified in UserAccounts-Advanced Connection Settings. However we generally recommend using Automatic detection, are there some limitations with using Automatic Configuration...

PS C:\Users\Administrator.CONTOSO> Get-WmiObject -query 'select * from win32_product' | where {$_.name -like "Microsoft Lync Server*"} | foreach {$_} By first, go at this one, feedback is welcome ! Here is sample output from my lab environment...

As per my promise in my prior blog :-) Here are the details on a Web Conferencing Escalation/Debug we did recently. Thank you also to Jigar Dani (our latest addition to the team) who helped with troubleshooting. Symptom: ========= External...

Symptom Following two events will be seen in the Office Communications Server Event Log Source: OCS WMI Consumer Event ID: 20491 Task Category: (1002) Level: Error Keywords: Classic Source: OCS Protocol Stack Date: 2/4/2010 9:32:37 PM Event ID...

Symptom ======== Lync GroupChat 2010 (UCMA Application) does not work, even after successful installation with EventID 5286. Cause ===== During installation if the Application Pool Name box is empty, you can specify an application...

This website is a joint collaboration between Product Quality and Support to enable YOU the customers/partners to resolve some common issues on your own. We are looking for feedback for the next phase of changes coming to this website. Please use the...

Symptoms ========= Get-CsAdDomain generates "The domain is not ready" after successful domain prep. Also Prepare Active Directory on Deployment Wizard shows "Partial" after a successful domain prep. Cause ====== Check...

This is one of the OCS Escalation most recent works: It is officially documented as a KB: http://support.microsoft.com/kb/2029024 . The same article applies to Communicator 2007 (not Communicator 2007 R2)

select [dbo] . [fnTicksToDate] (<timestamp in BIGINT format>) Example: select [dbo] . [fnTicksToDate] (634199505290117946) returns: 2010-09-13 04:55:29.010 Hope this helps.

Symptom: UserA in CompanyA (uses OCS) tries to join a Live meeting (using Live Meeting Console) organized by UserB in CompanyB (uses OCS). CompanyA and CompanyB are not federated. UserA cannot join the Live Meeting, when the UserAccount is configured...

I had questions from engineers and customers around a good start for GroupChat Deep-Dive. http://technet.microsoft.com/en-us/library/ee303783(office.13).aspx This is a very recent addition, which gives a good Overview. Group Chat Call...

If you would like to know what is the latest and greatest update that has been released for OCS 2007 R2 we have now one stop shop to go and find out. We just updated this link with a RSS feed too. This is a great resource to keep updated on the cumulative...

Symptom: GroupChat Server is not syncing in changes to Chat Room membership, via Distribution List Cause: This issue could happen, if the changes to the Distribution list are not completely synced in from the DC. In certain scenarios, we have...

The QUESTION , I was asked recently, what does this trace really mean ? 1939 [MC] 17:59:14:566 GMT [PID 4644] [THREAD 260] [D] [X-AV] SipAudioVideoSession::OnMediaStreamStateChanged: oldState = 2,newState = 4,direction = 1,reason = 1 ANSWER:...

Recently I have received queries on helping troubleshoot Conference Scenarios: As a start it is important to know which component is problematic ? Client, Front-End, Focus, MCU, .. These links below will help with getting started on determining...

Ran across the need for this recently, and thought will share it out here. Do share your feedback, also I am working on making this better and see how I can extend it to other Lync and OCS roles. Method 1: Using Power-shell ====================...

Product KBs Office Communications Server 2007 R2 968802 OCS2009-dbupgrade 968802 Office Communicator 2007 R2 2291453 Office Communicator Phone Edition 2007...