Premier Field Engineering (PFE) consistently delivers onsite and dedicated services for Microsoft’s Premier customers around the world. PFE is the newest global Customer Service and Support (CSS) team and was established to strengthen the Microsoft Services field engineering capability worldwide.
PFE’s Mission Statement: To drive productive use of Microsoft technology in order to demonstrate greater value for our largest and most important customers.
• Onsite proactive and reactive, dedicated and designated services to Premier customers and Microsoft Partners around the globe.• Services in both a transactional model through Rapid Onsite Support and in a contractual model with Dedicated and Designated Support.• Services delivered by highly skilled engineers with deep technical expertise to meet global delivery accreditations standards.
PFE delivers value to customers through services targeted at Productive Use and Adoption of Microsoft technologies within the IT life cycle phases of Operate and Optimize.
Proactive Services• Delivering specialized preventative services such as technology Health Checks and Client Workshops.
This blog is used by PFE Ireland to lets readers know about a multitude topics including: