Petergal's SBS Blog

Providing an insight to the day to day technical issues a Microsoft SBS Support Engineer faces.

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Error 0x80830003 with ActiveSync and a Cingular 8125

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Scenario:

SBS2003
4 devices - all sync fine

  • 2 Cingular 2125 SmartPhones
  • 2 Cingular 8125 PocketPC Phones

Install Exchange 2003 Service Pack 2

  • 2 Cingular 2125 SmartPhones still sync
  • 2 Cingular 8125 PocketPC Phones error with 0x80830003

Solution (workaround):
On the 8125 device(s), click start -> settings -> connections -> connections.  Cingular appears to have renamed “My ISP” to “MEdia Net”.  Click “Edit My Proxy Server” under “MEdia Net” and UNCHECK “This network uses a proxy server to connect to the internet”.  By default it was set to “wireless.cingular.com”.  Soft reset the device.

Note we believe this issue to be related to 0x8503001A (IIS compression settings) but has been unconfirmed.

Comments
  • Thanks for this...I have a long-range plan of purchasing several of these :-)

  • Good post.  I have a Cingular 2125 and I have an 0x85010014 error which I've pursued but haven't found a resolution.  Should I ask how to resolve this here?
    Stacey

  • This call gets the "weird case of the week" award.  One user cannot sync their Calendar items on...

  • Fixed for me, everything worked until I followed the instructions for getting to media net that led me to change my default network away from "my isp" to "media net" glad I found this...  Put it back and it works fine

  • I have the same problem, with my samsung black jack, and two 8525's.  0x80830003

    I have tried everything! This didnt work for me.  Any other ideas.

  • You solved my issues with this post. THanks for taking the time to enter it.

  • Thanks so much.  This saved me several phone calls and countless hours dealing with AT&Ts tech support.