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  • Blog Post: Outlook and Outlook for Mac updates & build numbers

    Have you ever looked at your Outlook or Outlook for Mac build number and wanted to know when that build was released or what KB article corresponds with it? Maybe you wanted to know how many updates have been released since then and what those later updates contain. Previously, it may have taken a...
  • Blog Post: Outlook initial OST Deployment

    Providing an initial OST file for an Outlook Cached Exchange Mode deployment Outlook Cached Exchange Mode allows you to smoothly work online and offline with the Mailbox Information, hence allowing you to access mail, calendar, address book, and other Outlook information by using a local cache...
  • Blog Post: Configuring how contacts are displayed in Outlook

    Some may think that the default format of the user/contact template in Outlook is not the most suitable for their needs. The good news is that this appearance can be changed. Let’s start with making the difference between User and Contact: a User is usually a member of our Exchange organization...
  • Blog Post: Outlook junk email filtering issue with Exchange Server 2013 and Office 365

    Exchange Server 2013 introduces a change that has an adverse effect on the Outlook junk email filter feature. The end result is that messages excluded from junk email evaluation in earlier versions of Exchange Server and in Office 365 pre-upgrade environments are now evaluated and potentially moved to...
  • Blog Post: Retention policies in Outlook/ How are these working along with Auto Archiving feature

    How AutoArchive works in Outlook Outlook mailboxes grow as users create and receive items. To keep mailboxes manageable, users need another place to store - or archive - older items that are important but not frequently used. It is typically most convenient to automatically move these older items...
  • Blog Post: Change first day of the week in Outlook (FirstDov) through automatic script!

    If you want to change the calendar Work Week for example from “ Sunday until Thursday” you can do that automatically by simple running the below sample script. We took some time and we wrote this sample code which will help you to deploy this to all your users, but before doing this please...
  • Blog Post: New Outlook Calendar best practices guidance for Outlook 2007, Outlook 2010, and Outlook 2013

    If you frequently work with meetings in Outlook, it is very likely that at some point you read the Outlook meeting requests: Essential do’s and don’ts article. However, you probably noticed that this older document only generally applies to newer Outlook versions. Over the last few years...
  • Blog Post: Some best practices when working with Outlook Calendar

    Prerequisites 1.1 Make sure that you are up-to-date! 1.1.1 Outlook For administrators is very important keep all Outlook clients updated with the latest Microsoft cumulative updates for Office/Outlook. 1.1.2 Exchange Exchange server should be up-to-date in order to avoid issues that...
  • Blog Post: Useful tools while troubleshooting Outlook issues (2) Process Monitor

    Another tool that can be useful while trying to solve an Outlook issue is Process Monitor. Download link: http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread...
  • Blog Post: Useful tools while troubleshooting Outlook issues (1) – Process Explorer

    The following blog post will give an overview of common tools used to troubleshoot Outlook issues. I will focus in this post on Process Explorer. I will not cover all features that Process Explorer has, but I will try to highlight some of them that you can use while investigating an Outlook issue. ...
  • Blog Post: How to copy all Signatures or .NK2 files from Outlook 2003 to Outlook 2007!

    For example if you migrated to Outlook 2007 and you also received a new machine, you want to make a back-up of the NK2 files and also to your signatures before the upgrade. With this sample .vbs logoff script you can copy all these information from this folders to an external location (network drive...
  • Blog Post: Special characters in an attachment filename get replaced with blank spaces when opened from Outlook

    Scenario: User A sends an email message with an attachment to User B. The attachment name has the following filename: Name.a.b.c.txt. When User B receives the attachment and opens it from Outlook he will see thatdots (“.”) from the file are replaced with blank spaces (instead of Name.a...
  • Blog Post: Conflicting permission sets when working with shared or delegated folders

    Outlook allows users to share folders so that others can interact with items in those folders. Additionally, a user can be configured as an Outlook Delegate, allowing him or her to manage specific tasks on your behalf, such as meeting related tasks. If another user grants you folder permissions (or makes...
  • Blog Post: The evolution of meeting notes in Outlook

    An Outlook meeting has a notes area that can be used to store information related to the meeting. Although it may seem very convenient to add notes directly into the meeting, there are few things that you should consider before you do this. The meeting organizer After you invite other people to...
  • Blog Post: Useful tools while troubleshooting Outlook issues (3) - MFCMAPI

    Continuing with the tools series I will briefly describe MFCMAPI tool in this post. MFCMAPI is one of most complex tools that we can use to investigate Outlook issues and not only. Taking in consideration the complexity of this tool, I will not be able to describe everything or to give examples...
  • Blog Post: Mailbox Quota in Outlook 2010 - general information and troubleshooting tips

    Mailbox Size and Quota information are two different pieces of information we can get from the “Thermometer” on the Outlook status bar. The quota thermometer provides awareness of the size of your mailbox and how far you are from reaching the limit. Outlook reads these values from MAPI...