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Windows App Store doesn't load after 8.1 Upgrade v. 2 (Also Works for Windows 10!)

Windows App Store doesn't load after 8.1 Upgrade v. 2 (Also Works for Windows 10!)

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If you're currently experiencing abandonment issues from the Windows Store after upgrading to Windows 8.1, don't panic there is hope.

You may see the Windows Store loading screen stuck in perpetual loop without end.


There is a relatively quick and painless fix.

You may have seen other sites recommend running the WSreset.exe tool, or manually trying to clear the cache from the Windows\SoftwareDistribution\Download folder.

Don't.  This can happen when the Store needs to be re-registered after an upgrade.

Open a Command Prompt as an Administrator.

In the Administrator Command Prompt

type or paste the following command:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

hit Enter.

Now in that same Administrator Command Prompt type or paste: start "" "ms-windows-store:"

Voila. Enjoy installing some new Store apps.

Update 10/2/2014 – I’ve had several users contact me that this also works when testing the Windows 10 Technical Preview which you can get here - Windows 10 Technical Preview

I’ve tested these steps this morning, and they do appear to be the same in Windows 10.

  • Thanks! this worked!

  • Loved this solution. It's been driving me nuts for a while. Thanks!

  • That got my Store working, and all my Store Apps.

    However, all of my Inbox Metro Apps hang at the splash screen, including the ICP (setting, etc) ones.

    Permissions in the folders and Registry for Apps are good.

    No idea where to go next.

  • Great fix, nice job.

    I was cursing the 8.1 update and some of the issues that have been popping up, at least one down.

  • Good job on finding the solution to this problem! This has been bugging me for a while now (before 8.1) and I finally got Windows App Store to work, thanks to you!

    You are amazing, keep it up!

  • This didn't work for me. Running Command Prompt as administrator, and I'm still not able to load the Windows Store. Is there an alternative solution to this one?

  • This was making me real angry, thank you for this. now I can access the store I have been able to repair all the other App's that weren't working!!! Please keep up the hints and tips as more issues will no doubt arise!!

  • Thank you very much!!! This was driving me nuts!

  • This is some useful info. But however for me my problem is different, and I need some help. I have tried everything, but I can't download or update any apps from the windows store after 8.1 Upgrade. This is the error I keep getting. "Something happened and this app couldn't be installed. Please try again. Error code: 0x80073cf9.

    Any help would be great. Thanks

  • It is telling me "access is denied" Any explanation?

  • Worked for me!  Thanks heaps!  Wonderful to find a solution after 24 frustrating hours of all sorts of messing about.

  • Thanks a lot mate!! keep up the good work!! And do continue blogging!!!

  • I had to run this procedure individually for every user of a failing system.  

  • did not work for me - any other solutions? Other live tiles also not functioning

  • Thank you!  This worked!

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