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I just saw this come through my email and I had to share it, and I admit I’m a little jealous and a little relieved at the same time. You see I have had the idea of writing an extension to Configuration Manager to launch Orchestrator runbooks via the right-click menu for some time now, and have never...

Antoni Hanus, a Premier Field Engineer in California, recently wrote a blog article about integrating Orchestrator and Service Manager in a real world customer scenario. Here’s how he puts the scenario: “I was working with a customer this week who had an interesting scenario - in the System Center 2012...

When we on the product team create an integration pack for a product, whether it’s for System Center or another Microsoft products, or even a 3rd-party product, our goal is not to try and replicate everything that product does in the form of runbook activities. First of all, not everything a product...