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The System Center Operations Manager Support Team Blog
This is the OpsMgr 2007 blog for the Microsoft support team. If you were looking for the SCOM 2007 or MOM 2005 blog then you are in the right place.
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The System Center Operations Manager Support Team Blog
OpsMgr 2007 Tip: Some Reports may be missing from the Reporting pane
Using System Center Operations Manager 2007 Service Pack 1 (SP1), you may notice that some reports folders are missing from the Reporting pane under Operations console. For example: You have imported SQL 2005 Management Pack and its working fine, it monitors SQL servers fine, alerts, health state and...
3 Jun 2009
OpsMgr 2007: Reporting console returns error "Client found response content type of 'text/html', but expected 'text/xml'"
Here's an interesting one I came across that I think you'll find interesting. This one covers a message you may get if you're using the 64-bit version of Windows Server 2003: ======== Issue: When you open the System Center Operations Manager 2007 reporting console you may get the below error. ...
19 Nov 2008
OpsMgr 2007: Scripts may not run when expected
We recently saw an issue related to the scheduler function in the Operations Manager 2007 agent. A customer had written a script to run on the agent that would query a certain LoB application and report state to the Operations Manager database. Due to certain circumstances, he needed to run...
23 Jul 2009
Management Group Fails to Start after OpsMgr 2007 R2 upgrade - Logs event IDs 20056, 2000
After you upgrade to System Center Operations Manager 2007 R2 you may notice that a management group fails to start and you see the following events being logged: Event Type: Error Event Source: OpsMgr Connector Event Category: None Event ID: 20056 Description: Failed to initialize the IPC channels for...
22 Apr 2009
OpsMgr 2007: "Error 25218: Failed to uninstall SDK MOF" when installing SP1
Here’s an issue we see on a fairly regular basis around here that I thought would be worth a quick post. This one is concerning an error you may get when trying to install Service Pack 1 for System Center Operations Manager 2007: “Error 25218: Failed to uninstall SDK MOF”. The details are below, and...
5 May 2009
Fixing Discovery issues in OpsMgr 2007
The System Center Operations Manager 2007 product team just posted a cool article on how to fix a couple Discovery related issues and if you haven’t already seen it then it’s worth a quick read. Here’s the scenario they work with: In this post I shall discuss a scenario where we had the following...
18 Jun 2009
Troubleshooting alert storms in OpsMgr 2007
A large and sudden increase in the number of alerts is called an alert storm. An alert storm can be a symptom of massive changes of some kind within your management group, such as the catastrophic failure of networks. An alert storm can also be a symptom of configuration issues within Microsoft System...
25 Feb 2010
New KB solution: The "Windows Operating System" column has a "Not monitored" state for a new agent
In the Operations Manager console of Microsoft System Center Operations Manager 2007, the Windows Operating System column may have a Not Monitored state for a new agent. Additionally, the state never changes to Healthy. This issue occurs because the new agent has the same NetBIOS name as a previously...
2 Feb 2010
Reports in the Exchange Management Pack may time out
Just a quick heads-up on an issue we're starting to see more of these days. The reports in the Exchange 2007 Management Pack (MP) look great and work great most of the time but since they run using the raw data in the Data Warehouse (DW) they can time out and fail in larger sized environments. ...
27 Oct 2008
Do you have a question or need help with Operations Manager?
Are you looking for a forum or newsgroup where you can get help with OpsMgr? Would you like to provide feedback to the Operations Manager product team? Or maybe you have a critical issue and need to contact one of our Support Engineers? If so then your first stop should be the Operations...
11 Feb 2009
Troubleshooting the Installation of the System Center Operations Manager 2007 Agent
If you’re looking for a good resource for troubleshooting OpsMgr 2007 client agent install issues then this new KB article we published today is for you: ===== Symptoms The System Center Operations Manager 2007 (SCOM 2007) agent can be deployed to Windows computers either via "remote push"...
1 Sep 2011
Fix: Event ID 26319 is logged when you import a management pack in Operations Manager 2007 R2
When you try to import a management pack from Operations Manager 2007 Service Pack 1 to a management group in Operations Manager 2007 R2, the following event is logged: Source: OpsMgr SDK Service Event ID: 26319 Level: Error Keywords: Classic Description: An exception was thrown while processing ImportManagementPack...
3 Mar 2010
Heads up on a few recently published MOM 2005 and OpsMgr 2007 KB articles
I've been out for a while due to the winter break so I'm still trying to get caught up on all the things I've missed, and part of that includes all the new Knowledge Base articles we published over the last few weeks. There are far too many to discuss each one individually but I've got the list...
7 Jan 2010
Known issues with the Microsoft Dynamics AX 2009 Management Pack for Systems Center Operations Manager 2007
We’ve seen a couple issues with the Microsoft Dynamics AX 2009 Management Pack for Systems Center Operations Manager 2007 that we just released and found that the issues did not impact the operation of the management pack but were generating some non-actionable alerts. As a result, we wanted to make...
23 Jun 2009
OpsMgr 2007 Alert: Cannot login to database
Hi everyone, Vikram Sahay here and I’m back again with another interesting topic on System Center Operations Manager 2007. Hope you find it useful. Recently we were working on an issue where we were getting an alert from few of the SQL servers as: 'Cannot login to database' We checked and verified...
20 Jul 2011
OpsMgr 2007: Reporting Fails With "Unable to get the Management Server Action Account"
Reporting is the word of the day so here's another OpsMgr Reporting issue you may run across. This one is caused by what turns out to be the root of oh so many problems: Misconfigured TCP/IP settings: ======== Issue: When you try to install System Center Operations Manager 2007 Reporting, the installation...
20 Nov 2008
OpsMgr 2007: The DBCreatewizard utility fails with a BadImageformatException when run on a 64-bit OS
I'm going through a couple older issues and posting the resolutions just in case one of you happen to see the same thing. The first regards running DBCreateWizard on a 64-bit OS: ======== Issue: The DBCreatewizard utility fails with BadImageformatException when run on a 64-bit OS: System.BadImageFormatException...
19 Nov 2008
Four new Operations Manager KB articles published last week
We had four new Knowledge Base articles for Operations Manager 2007 and MOM 2005 published last week. I won't go into the details of each but the titles and links are below: KB975931 - Recommendations for antivirus exclusions that relate to MOM 2005 and to Operations Manager 2007 KB976593 - Error...
7 Dec 2009
OpsMgr 2007: Troubleshooting Console Performance in large environments
This is an older troubleshooting article that was originally posted on our old SMS&MOM blog back in July of 2008 but since we still get a few calls on this I thought it was worth repeating here. If you need to troubleshoot console performance in System Center Operation Manager 2007 then this is the...
17 Sep 2009
OpsMgr 2007: Disk space monitoring of SQL DB file does not trigger an alert if DB is set to Autogrow
Here's an interesting issue that was sent to me by Rohit Kaul on our OpsMgr 2007 team. This one concerns an issue where the disk space monitoring of a SQL database file does not trigger an alert if the database is set to Autogrow: ======== Issue: The disk space monitor for a SQL database...
16 Dec 2008
Troubleshooting Blank Reports in System Center Operations Manager
I just wanted to let you know that we just published a great KB article on how to troubleshoot some common reasons for blank reports in System Center Operations Manager 2007 (OpsMgr 2007) and System Center 2012 Operations Manager (OpsMgr 2012). If you ever have any trouble with OpsMgr reports...
12 Jul 2011
Some of the top Reporting deployment issues and resolutions for SCOM 2007
We see a lot of System Center Operations Manager 2007 Reporting installs around here and while they almost always work perfectly, when they don't it's usually because of a few common issues. I've listed some of these common issues below. The log file for Operations Manager Reporting, MomReportingX...
23 Feb 2010
Anti-virus software may cause script failures in OpsMgr 2007
We've been getting a few calls on this here in product support so I think it's probably worth a quick mention just in case you happen to run into it too. Usually the call will start out where the customer says he or she is running System Center Operations Manager 2007 and receiving Alerts (Warning...
22 Jan 2009
OpsMgr 2007: How to identify what scripts are running on the agents, including frequency and parameters
Here's another interesting one for you. What I wanted was a way to track what scripts are executed by the Operations Manager Agent on a box as this would help in fine tuning some of the rules/monitors which were configured to run very frequently. In MOM 2005 we had a ScriptDebugging option...
10 Dec 2008
OpsMgr 2007: The diagram view for a custom distributed application may not display all of the objects
Here’s a quick heads up on an issue we ran into the other day. If you’ve noticed that the diagram view for a custom distributed application doesn’t display all of the objects then this may be your issue: ----- Issue: The diagram view for a custom distributed application may not display all objects...
20 Apr 2009
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