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The Web recorder bar does not display in Internet Explorer when attempting to record a browser session as part of creating a Web Application monitor in System Center Essentials 2010

The Web recorder bar does not display in Internet Explorer when attempting to record a browser session as part of creating a Web Application monitor in System Center Essentials 2010

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KBWhen using System Center Essentials 2010, the Web recorder bar does may display in Internet Explorer when attempting to record a browser session as part of creating a Web Application monitor.  This can happen if Internet Explorer is opening in 32-bit (x86) mode rather than 64-bit (x64) mode.

To work around this issue you can follow these steps:

1. Open the web application editor.

2. Hit “Start Capture”.  This will launch Internet Explorer in 32 bit mode.  Close this browser.

3. From the start menu, run Internet Explorer (64-bit).

4. The web recorder will appear.  If not, choose View -> Explorer Bars -> Web Recorder.

For more information see the following new Knowledge Base article:

KB2379524 - The Web recorder bar does not display in Internet Explorer when attempting to record a browser session as part of creating a Web Application monitor in System Center Essentials 2010

J.C. Hornbeck | System Center Knowledge Engineer

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