One of the great benefits to running one of the world’s largest Exchange deployments is that we at Microsoft get to see all the things that our customers face on a daily basis. With the recent release of iOS6, we have noticed a marked increase in support calls due to meetings having the owner of the...

The Outlook Configuration Analyzer Tool (OCAT ) provides a quick and easy method to analyze your Microsoft Office Outlook profile for common configurations that may cause problems in Outlook. This can be very useful for busy Help Desk personnel when end-users call for help with Outlook or when you want...

Log Parser Studio is a utility that allows you to search through and create reports from your IIS, Event, EXADB and others types of logs. It builds on top of Log Parser 2.2 and has a full user interface for easy creation and management of related SQL queries. Anyone who regularly uses Log Parser 2.2...

This article explains how mobile devices connect to Exchange Online (Office 365) service and how the connectivity may be impacted if the device does not support certain Exchange ActiveSync (EAS) protocol requirements. Exchange ActiveSync protocol versions Most mobile devices that connect to Exchange...

Lync mobile clients enable you to stay connected, communicate and conference on the go . Mobile clients for Microsoft Lync 2010 take the power of unified communications mobile—including rich presence, instant messaging, audio conferencing, and calling features from a single, easy-to-use interface. ​...