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  • Blog Post: Antivirus and Intermittent issues viewing documents with Office Web Apps 2013

    Scenario We have seen a number of support incidents with intermittent errors when viewing Office documents using Office Web Apps 2013. All Office file types are affected, most often PowerPoint and Word. Often, the same document will display at one time, then throw an error at another. The errors seen...
  • Blog Post: Office Web Apps 2013 - "Sorry, something went wrong"

    Issue: You receive "Sorry, something went wrong" when trying to Open/Preview a document in Office Web Apps. Cause: This was caused by being logged onto the server as the System Account . If you collect logs and review them, you will see: Unhandled exception: System.NotSupportedException...
  • Blog Post: How to test viewing Office documents using the Office Web Apps 2013 viewer

    In the following blog, I am going help you verify that WAC Server is working via circumventing a WOPI Host (IE ruling SharePoint as the potential culprit). This is helpful when you want to test Office Web Apps viewing capability independent of SharePoint, Exchange or Lync. Instructions: 1. By default...