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September 2013 Office Update: Targeting and Repeated Offering

September 2013 Office Update: Targeting and Repeated Offering

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Since the shipment of the September 2013 Security Bulletin Release, we have received reports of updates being offered for installation multiple times, or certain cases where updates were not offered via Windows Server Update Services (WSUS) or System Center Configuration Manager (SCCM).

We have investigated the issue, established the cause, and we have released new updates that will cease the unnecessary re-targeting of the updates or the correct offering of these updates.

We have received escalations related to targeting for the following KB's.  


  • Security Update for Microsoft Office SharePoint Server 2007 (KB2760589)


  • Security Update for Microsoft Office 2007 suites (KB2760411
  • Security Update for Microsoft Office 2010 (KB2767913)


  • Security Update for Excel 2003 (KB2810048)
  • Security Update for Microsoft Office Excel 2007 (KB2760583
  • Security Update for Microsoft Office Excel Viewer 2007 (KB2760590
  • Security Update for Microsoft Office 2007 suites (KB2760588


  • Security Update for Microsoft Office 2013 (KB2810009) 64-Bit Edition

 Non-Security Updates:

  • Update for Microsoft PowerPoint 2010 (KB2553145)
  • Update for Microsoft PowerPoint Viewer 2010 (KB2553351)

 Please inform us of any other KB's where you are experiencing multiple re-installation offers or missing installations from deployment products.



  • Issue with An automatic update "kb2589275" has also stopped my computer and my friend's as well, from recognizing Word Starter 2010 as a source to open files.  Is there a fix from Microsoft yet for this problem.  My computer will not allow me to uninstall that update (no uninstall button or link).

  • Nuts, I have installed 3 x since this post, the problem is still there..

  • All of the following office updates keep trying to reinstall







  • @Dawn, a quick fix you can use is to right-click a file, select "Open With" and select the correct program. This will re-associate the file type with the application. We're working on a permanent fix for this issue now.

  • Hi folks,

    The changes will take a bit of time to proliferate. We'll continue to monitor the update and ensure global deployment as quickly as we can.

  • @ Dawn: Note that the application you have to select (using Open With) for Office Starter is "Microsoft Office Client Virtualization Handler."

  • I can confirm no more office 2007 updates(KB2760411, KB2760588, KB2760583) repeatedly.  I have a question about installed patch itself. Office 2007 updates(KB2760411, KB2760588, KB2760583)installed my system multiple times already. Is it OK?

  • Those three updates still show up here again and again!

  • The problem is still occurring. Updates KB2760411, KB2760588, and KB2760583 are continually being reoffered, despite multiple installations.

  • @ François

    @ Dale

    Did you click "Check for Updates" in the Windows Update?

  • Well, I've installed the "new" updates today, 13 of them, and STILL have the problem.  I have Vista. This is 8:01pm Eastern time.

  • nosolution yet? Task bar shows same updates repeatedly. sickening

  • Stating that the problem has been solved without even explaining what people need to do is just moronic!  At the very least you could instruct people that they need to click on the 'Check for updates' button and this will fact clean up the problem.

  • Since 9/11/2013 I have received multiple downloads of KB2760588, KB2810048,KB2760411.  Is there a fix for this yet?  Will all these update downloads hurt my computer?

  • These 3 updates, KB2760411, KB2760588, KB2760583, are still continually wanting to be install on my Office 2007 Home and Student.

    The problem is not fixed!

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