This issue has been corrected with an update described in the link above, and has been delivered as an automatic update via Microsoft Update. If you are still experiencing this issue, please re-run Microsoft Update, check for updates, and ensure you are on the latest versions of each package.
Shortly after publishing the September Public Update, we received notifications of a potential issue with Outlook 2013 after installing the non-security update KB2817630. Based on those reports we immediately removed the patch from Microsoft Update - within 3 hours of its release. If you haven’t already downloaded or installed the patch, you will not have these problems or be offered the problematic patch.
In contrast to what has been reported, MS13-068 is not the cause nor is it affected by this issue.
This blog post will describe the problem and explain how to fix it. It also reminds users what to do if a Patch Tuesday update causes issues.
We are very careful with Public Updates given their wide and rapid proliferation. We regret any inconvenience caused by this update, and we are hopeful that this information can help you restore productivity in Outlook products.
Due to a version incompatibility between outlook.exe and mso.dll, a mismatched reference to a data structure causes the “Minimize” button in the navigationpane to render incorrectly, typically extremely large to the point that the navigation pane is "invisible" to the user. The issue only manifests when incompatible versions of outlook.exe and mso.dll exist on the system.
If both versions are earlier (lower) than 4535.1000, or both versions are later (higher) than 4535.1000, the problem does not manifest. If one file is updated but the other is not, the problem is evident. The incompatible state is created by installing either the September Public Update OR the August Cumulative update, but not both. Users of MSI-based products that have automatic updates enabled are those that are most likely to have encountered the issue.
Office 2013 Click-to-Run products are not affected.
Said differently, only MSI installations of Office or Outlook 2013 are affected. These are volume-license installations typically found in businesses thatpurchase licenses in volume.
Each version of Office installed, such as viewers, standalone client products, Office suites with MSI-based installations, etc., will receive the update. We haveseen reports of some users needing to remove the update 2 or 3 times. This is because the system has product ID’s for multiple installations of MSI-basedOffice products.
Two updates can get a user into this state. Installing the September Public Update delivers an updated version of mso.dll without updating outlook.exe, resulting in the incorrect user interface.
We are also working on re-publishing the September Public Update with the correct versions of both mso.dll and outlook.exe to ensure users with automatic updates enabled will receive the correct fix. We will update this blog with further information as our schedule develops.
When you encounter trouble with a Public Update, you can always contact us at http://support.microsoft.com. You can call Microsoft directly at 1-866-234-6020. Alternatively, please contact our community network at Microsoft Community or visit Microsoft Support for access to extensive online self-help resources.
I have this issue and removed the KB2817630 update from the Installed updates list. Outlook works fine again (after restarting the system). The next morning however the patch is reinstalled and I need to remove it again. his happens on a daily basis. I cannot alter the WSUS setting s for my machine (part of network). When can we expect a definite update, since this is a annoying situation. Or is there a means of denying this patch to install?
Anybody a good idea out there? Thanks in advance,
I uninstalled KB2817630 manually which fixed the problem, but with updates on Sept 17th (in Germany), the patch was automatically installed again an the problem occurs again.
September, 18 - my WSUS 3.0 SP2 reports what KB2817630 still needed on some workstations
Searching updates directly from Microsoft Update do not offer KB2817630. Maybe KB2817630 deleted only from Microsoft Update, but not from WSUS?
Since the update, this has shown up when I print my emails? Anyone have an answer?
Flag Status: Red
Don't see a way to remove them from printing.
Is there any update to this? The update is still included on WSUS/SCCM and is causing problems since it just reinstalls after you remove it. Since we use SCCM, there's no easy way (that I know of) to block a specific update when using an automatic deployment rule.
There are multiple patches listed with kb2817630. Do a search for kb2817630 and unistall them all. This will fix the issue.
It's the third time I uninstall KB2817630; everytime afterwards, the updater downloads it again and on shutdown, it installs again. How can I prevent my machine from doing this?
Why this KB2817630 keep re-installed even though I have uninstall it?
Control Panel > All Control Panel Items > Windows Update is telling me that I have 1 important update available, which is KB2817630. Even though I have un-check the box, it will be checked again and the update will be automatically re-installed when I turn on my computer. Is there any way I can remove this KB from reinstallation?
If anyone is using SCCM 2012, this is a good article for a workaround on preventing the update from being included in an Automatic Deployment Rule:
Now fix KB2752093 which among other things screws up the "Save As" menu in Access 2013.
This is by far the THE WORST set of updates in the history of Microsoft Office and I've been using it for awhile.
I'm also aware of BSODs that have started happening since deploying these updates but I haven't pinned down which update it is yet.
Test these things properly before deploying them, there are enough bugs in the damn thing already!
Recent Update KB2825632 fix the issue.
I'm having a different folder issue. Some folders will not let me rename them, and when I move a subfolder to a different folder the emails that were in the subfolder disappear!! Help please!!