tumblr hit tracking tool
Issues with Office after installing KB977724 - Office Updates - Site Home - TechNet Blogs

Office Updates

News about security updates, public updates, service packs and product lifecycle from the Microsoft Office sustained Engineering team.

Issues with Office after installing KB977724

Issues with Office after installing KB977724

  • Comments 2
  • Likes

Customers using Windows Server 2008 R2, and customers using Windows Server 2008 with Terminal Services have reported experiencing crashes with Office applications after installing KB977724.

There is a hotfix available that addresses these crashes.  Please navigate to the following URL to obtain the update which fixes the problem.  It is not necessary to uninstall KB977724 before installing this hotfix.  An update that incorporates these fixes will be more broadly available through Microsoft Update (MU) in the near future.


KB977724 is a non-security update that allows support of .NET 4.0 components within the Office 2007 system.  This was published in a limited release through the Download Center in February,  and more broadly through MU in March.  The crash symptoms are NOT caused by the .NET 4.0 compatibility changes.  KB980210 supersedes KB972224 KB977724. (editors note: the original KB number was incorrectly listed)

  • Has there been an update released since this posting that replaces the need for the hotfix?

  • The update is already installed on my systems, but still the same issue. Office 2007 is crushing.

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment