Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Johnnie Sko — Wed, 15 May 2013 18:08:48 GMT

I'll try again.

DarkIQ, that also worked for me but:

Jill_m and Curtis: Yours did not. I downloaded Listool.exe from MS site. www.microsoft.com/.../details.aspx

I would much rather provide a shortcut to my customer so I don't have to teach them how to remove a registry key.

Is there a way to get the command line to work?

Here is what I put in a dos command line prompt:

"C:\temp\LISTool.exe" /q remove=all

also tried moving the quotes around:

"C:\temp\LISTool.exe /q remove=all" AND "C:\temp\LISTool.exe" "/q remove=all "

but no luck.

The error is :

"Command line option syntax error. Type Command /? for Help."

I did do that and I get the standard command line option list, in which /Q is an option.

But, it is a much smaller list that the one you displayed above. Mine only has /Q, /T. /C and /C:<Cmd.

I'm running Wn 7 Pro, SP1

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Johnnie Sko — Wed, 15 May 2013 17:53:37 GMT

I just posted a comment but wasn't logged in. I'm just sending this to see if the original one was posted.

John S

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Paul W — Thu, 09 May 2013 13:32:41 GMT

DarkIQ - that just worked for me too - many thanks!

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

fixin puters — Thu, 31 Jan 2013 20:53:06 GMT

Thanks DarkIQ great quick fix!

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

wow — Tue, 15 Jan 2013 21:16:41 GMT

Thanks DarkIQ that fixed it for me. The article is too long

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Gavin Miller — Fri, 11 Jan 2013 08:55:34 GMT

Found the remove option but it hasn't helped still can't install Visio 2010.

Are there any other options except from wiping the machine and starting fresh.

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Rich — Thu, 10 Jan 2013 10:23:50 GMT

Thanks DarkIQ, the steps in the article didn't help me as the listool i downloaded didnt seem to have the same switches as the article, but deleting those keys sorted it

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Gavin Miller — Wed, 09 Jan 2013 10:28:24 GMT

I have downloaded the LISTool.exe file from the link provided but the program appears to be different and doesn't contain the 'remove' option

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

DarkIQ — Sun, 19 Aug 2012 03:17:51 GMT

This has worked for me 100% of the time when i see this error, just delete all the keys in the

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Delivery\

folder in the registry, usually there will be two there. after that, just re-run the setup :D

re: Office 2010 setup may fail when upgrading from Office 2003 if the Office 2003 Local Installation Source (LIS) is corrupt

Gregg Eshelman — Wed, 11 Jan 2012 10:38:20 GMT

What caused me the most trouble is the Office installers cannot properly handle this Registry key not having full rights assigned to Everyone. hkey_local_machine\software\microsoft\windows\currentversion\run\optionalcomponents\msfs

Can't install OR remove OR upgrade Office 2003 and later. I did find Microsoft FixIts that forcibly deleted Office 2003 and 2010. Then I dug in to manually delete what those left behind and used CCleaner to shovel the rest out of the Registry.

Next I used NTREGOPT to optimize and compact the Registry, highest reduction I've ever seen at 34%. Then I set the permissions on that key to full rights to Everyone and FINALLY Office 2010 would install.