Office IT Pro Blog

News and tips for IT professionals who plan, implement, and maintain Office.

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  • Blog Post: Using OMPM to assess macros? Check out this fix to repair links in the Macro Summary tab

    Update : This issue has been fixed as of August 2011 in Update 1 of OMPM. See our recent blog post for more information. Today's post is brought to you by Curtis Sawin, a Senior Consultant with Microsoft Consulting Services. Recently, we discovered a small bug in the Office Migration Planning...
  • Blog Post: Having problems uninstalling Office 2010, 2007, or 2003 from the Control Panel? Use the Fix it Tool

    To ensure that your Office 2010 installation works smoothly and efficiently, we recommend that before installing Office 2010, you uninstall any earlier versions of Office that may still reside on your computer. If you find that uninstalling these versions cannot be done effectively from the Control Panel...
  • Blog Post: Why isn’t KMS counting activation requests?

    Learn some techniques to avoid error 0xC004F038 when using KMS to activate Office installations. Key Management Service (KMS) helps you activate multiple Office licenses over your local network, without requiring each computer to connect up to Microsoft for activation. Sometimes, though, KMS can appear...
  • Blog Post: Use the Alert ID feature to troubleshoot Office 2007 errors - CTRL+SHIFT+I

    Well, I guess you learn something new every day if you don't watch it. I just stumbled across this KB article that tells you to press CTRL+SHIFT+I when you get an error message in an Office 2007 program. Doing this makes an alert ID appear at the bottom right of the error message. You can then search...
  • Blog Post: Automating Quick Repairs in Office 365 ProPlus

    Learn how to automate a Quick Repair to fix issues and file associations in Office 365 ProPlus. Brought to you by our compatibility guru Curtis Sawin. If your users are running Office 365 ProPlus and another version of Office side-by-side, the time will come when you should uninstall the old version...
  • Blog Post: Collect data about Office installations by using the new Robust Office Inventory Scan script

    The Office Sustained Engineering and the Office Deployment Support teams have published Robust Office Inventory Scan (ROIScan.vbs), a new Visual Basic script that administrators can use to collect data about Office installations and to help detect and troubleshoot installation and updates errors. When...
  • Blog Post: The mysterious Outlook Outbox

    Understand why messages get “stuck in the Outbox folder” in an Exchange environment. This is a taste to whet your appetite. For the complete story, open the attached .PDF file. (Today's post is courtesy of Scott Bradley, Principal Escalation Engineer, Office Technical Support.) A...
  • Blog Post: Important information for Access 2010 64-bit customers regarding Office 2010 SP1

    A customer recently contacted us via this blog about issues reported with Access 2010 and SP1. The issues reported relate specifically to the 64-bit version of Access 2010. Please see the topic Using 64-bit Access 2010? You may want to wait on SP1 on the Access Blog for additional details.
  • Blog Post: TechNet Tips assist you with Office 2010 volume activation and more

    If you are already familiar with Office 2010 administration and need a quick solution, TechNet Office 2010 tips will help you set up Office 2010 products and features. New tips are added periodically. The following tips can help to easily activate your Office 2010 volume licensed clients: Understand...
  • Blog Post: When you install Office 2010 SP1, SharePoint Workspace 2010 is also installed

    When you install Office 2010 SP1, SharePoint Workspace 2010 is automatically installed whether or not it was part of the original installation of Office 2010. This is due to a bug that triggers the installation of SharePoint Workspace 2010. For more details and to learn how to handle this, see When you...