Office 2010, SharePoint Online (SPO O365) document gets opened twice from document library

Office 2010, SharePoint Online (SPO O365) document gets opened twice from document library

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Issue:

Office 2010, IE 9 - IE10, SharePoint Online (SPO O365), when a user clicks on a document in a SharePoint document library two instances of the office application are started.  Two windows showing the same document are opened by the single click in the document library.

Workaround:

**This workaround does have some side effects, lose benefits of the trusted zone settings**

In Internet Explorer go to "Internet Options" screen, and select the "Security" tab.

Remove the SharePoint online address from the trusted sites list.
 

Current status:

This is a known issue and is actively being looked at by the product groups right now. 

The estimated sever side fix date is sometime in March.

 

Comments
  • Even if it is removed from the trusted sites list, it still prompts to open twice.

  • You are correct, it does prompt to open twice, but only opens one copy if moved from the trusted sites.

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