Regardless of where you are in your software lifecycle, Software Assurance provides benefits to help you upgrade to new software, get more productivity out of existing software, and support your current environment. When you are ready to upgrade to a new version of software, SA provides new version rights at no additional cost, deployment planning services and end-user readiness benefits such as online training and home use licenses. To keep your IT department up to date and to help your end-users be more productive on existing software, SA provides classroom, technical training and online training for end-users. And to help you maintain your environment, SA also includes a 24x7 support benefit.
There are over a dozen SA benefits and the amount of benefits your organization has depends on the licensing agreement. The list below highlights the most popular benefits associated with Office.
Click here for a complete list of SA benefits.
Software Assurance is part of a volume licensing agreement. Volume licensing of software makes it easier and more affordable to run software on multiple computers within an organization. There are many types of licensing agreements and with some of them you can also purchase Software Assurance.
Learn more about licensing with the Microsoft Volume Licensing Guide
The amount of SA benefits your organization has depends on the type of licensing agreement. To give you an idea of the benefits you might have, the table below shows eligibility by Volume Licensing agreement for Office:
Select License / Select Plus
Open Value Company-wide / Subscription
Select License SAM*/Select Plus SAM, Enterprise Agreement/Subscription
Home Use Program
24x7 Problem Resolution
* SAM = Software Assurance Membership, which is a organization-wide commitment to license software
Click here for more even more detail on benefits eligibility by license type.
In order to find out what benefits your organization has and to start using them, you will need to contact your SA benefits manager. Your organization’s SA benefits manager is likely in the IT department and will have access to the online Volume Licensing Service Center (VLSC) where the exact benefits your organization has can be looked up. If you know who manages your Microsoft licenses, then that person can likely look up your SA benefits manager. The benefits manager activates the benefits in order to make them available for you to use.
Hopefully this gives you an introduction to Software Assurance benefits and the resources you need to learn more about what they are and how to use them.