Today’s post is just a quick status update to keep everyone in the loop on the progress Office 2010 is making, as well as to provide finalized details for our Office 2010 Technology Guarantee.
Starting today, consumers who purchase and activate Office 2007 will be able to download Office 2010 at no additional cost when it becomes available in June 2010.
All you need to be eligible for this program – Office 2010 Technology Guarantee – is the following:
The Office 2010 Technology Guarantee will be fulfilled online, via download, at no additional cost.
For more information about the Office 2010 Technology Guarantee, and to sign up for an e-mail reminder when Office 2010 is available, visit www.office.com/techg.
In addition to the Office 2010 Technology Guarantee, were excited to confirm that Office 2010, SharePoint 2010, Visio 2010 and Project 2010 are on schedule and will release to manufacturing (RTM) next month.
For businesses, we will launch the 2010 set of products, including Office 2010, SharePoint 2010, Visio 2010, and Project 2010 worldwide on May 12. To find out more about the Worldwide Business Launch, visit http://sharepoint.microsoft.com/businessproductivity/proof/pages/2010-launch-events.aspx.
For consumers, Office 2010 will be available online and on retail shelves this June. Until then, you can get the Office 2010 beta at www.office.com/beta.
Let us know in the comments if you have any questions or topics you’d like to see us discuss here in the future to help you prepare and leverage Office 2010.
Jevon Fark, Sr. Marketing Manager, Microsoft Office
If I purchase Office 2007 today under the NHS Home User Programme will I be eligible for a free upgrade to Office 2010 ?
well all the products are ready for release !
now lets hope some OEM's take it with them also !
Tim , yes from march the 5th on you willbe able to get a free upgrade ! read above ( !! )
have a nice day
Hi - We wanted to provide answers to your questions regarding the Office 2010 Tech Guarantee. I've included the original question as well for easier reference. Many of these questions are also answered in the FAQ on office.com/techg. Please let us know if you have any additional questions.
Q - Hi, I was wondering if this only applies towards individual purchases of office 2007 or also towards the volume license purchase? Thanks!
A - The Tech Guarantee does not apply to volume license purchases.
Q - What isn't clear to me if how can we submit the sales receipt online? Will it be an automated process that checks the activation date and whether the product key was activated before March 5th? Please clarify.
A - It will be an automated, online process that checks the activation date. You will also be asked for your purchase date. You should keep your sales receipt in case you need to provide this as backup if you have difficulty with the automated verification.
Q - Does this include the student version of office 2007? I would also like to know if the Ultimate Steal for US students is eligible for the free 2010 upgrade.
A - Office Home and Student 2007 is eligible. The Ultimate Steal is eligible. Office Ultimate Academic, Office Professional Academic and Office STandard Academic are eligible. However, Student Select purchases are not covered under the Office 2010 Tech Guarantee from Microsoft. If you purchased through the Student Select program, you are not eligible to download the free online upgrade. However, the retailer where you purchased Office 2007 may choose to provide a similar tech guarantee offer directly. Please return to the retailer to learn about and redeem your Tech Guarantee offer. Tech Guarantee program details, eligibility and cost of the upgrade may vary from retailer to retailer.
Q - If I purchase Office 2007 today under the NHS Home User Programme will I be eligible for a free upgrade to Office 2010 ?
A - No - Office 2007 product that is purchased through the Home Use program is not eligible for the Office 2010 Tech Guarantee.
The people who just missed out on this deal, and can't take Office 2007 back to the store to do a rebuy have the right to be somewhat sad that they missed out on this offer. Not everyone follows Microsoft so closely that they would have known that the release of Office 2010 was imminent.
This time around it is not like previous years where these customers could simply purchase an upgrade edition of Office at a discount, or even purchase the upgrade once the first service pack is released. Ironically the users that are most affected are those users who are using the latest version of Microsoft Office… specifically those who purchased Office 2007 recently but before March 5th 2010.
If the last version of Office you purchased was Office 2003, you can simply buy an upgrade to Office 2007 now and get a free upgrade to Office 2010 through this offer. If the last version of Office you purchased was Office 2007 but prior to March 5th 2010 then you can’t get upgrade pricing.
Considering the loss of upgrade pricing in the 2010 lineup I would think it would be a good move to offer those who purchased Office 2007 in the last 6 months the option to upgrade at a discount (but not free) to Office 2010. Perhaps those who purchased Office 2007 between September 1st 2009 and March 4th 2010 and have installed and activated the software could get an upgrade to Office 2010 for $100 (or some other discounted price) for a limited time.
Many, many millions of people recently purchased new Windows 7 PCs late last year, many people just picked up Office 2007 at the same time not realizing Office 2010 was just around the corner.
It would be nice to see a limited time Office 2010 upgrade offer for these users who purchased Office 2007 along with a new Windows 7 PC or the Windows 7 software recently.
I know quite a few people who fall into this category, and I’m certain that a limited offer targeting these enthusiasts would be received well by the market.
Thank you Jevon - I am looking forward to next month
What operating system does this run on? You neglected to mention it, quite a serious omission surely?
While it's sad to see I wouldn't qualify (having owned 2007 pro since 2008) I think the objections are based on taking the promotion literally: Buy now and get the new version for free, which leads people who bought 2007 earlier to feel like they were "ripped off."
However it seems that the actual intention is that Microsoft doesn't want people to stop buying software until 2010 is released so they are in effect saying "Buy 2007 as a standby and when 2010 is released, you'll get that instead."
It keeps sales constant and acknowledges that the people buying 2007 during this promotion are actually buying 2010, and getting 2007 as a standby until it is ready.
Maybe I'm wrong but this is how I read it
ofice 10 is a crap microsoft is even not providing proper threads to download from the microsoft site ....
it is giving error "no threads found please try downloading again".after 20 trials it did install it but again got error"installatoin failure".here no coments were written regarding d reason of failure...
on top of it there is no suport available for ofice 10..
cc I am not sure why you had so much trouble installing the Office 2010 beta. It was real easy for me to download and install.
I would recommend downloading the full Professional version from this link:
It's download and install routine is a little less complicated than the "click to run" Home and Business Beta version.
I would also suggest checking that your version of Windows is up to date via Windows Update prior to the install.
I love it and am very excited about the release. I have made it my aid to become proficient and be ready to support clients - I have a couple with beta running in anticipation of the release!
@CC: DOWNLOAD 2010 PRO PLUS EDITION BETA AND A BETA VOLUME LICENCE PRODUCT KEY @ MSDN OR MICROSOFT TECHNET!
i'm very unhappy, that there is still the beta promoted to test. I destroyed my email-files with the beta last week. The RC version should be promoted meanwhile. Unfortunately Microsoft does only work on makeup and design. as long as they don't improve the vba-engine they can't do real improvents on the software (only buttons from left to right)
and also worse is the desicion to take access and publisher to a -professional- version. those two products are not professional anymore.
Just a few additional comments to address what some of you are saying:
1. @CC: "on top of it there is no suport available for ofice 10"
The current Office 2010 release available to download is a "Beta", which is a phase in software testing. This means Microsoft is really only releasing it out of the kindness of their hearts (they probably get most of their feedback from Connect members and Technet/MSDN subscribers anyway so releasing it to home users is just them being nice). Beta software is NEVER supported. If you don't know enough to figure stuff out by yourself, then you should stick to release versions. Don't think of it as "free software", but more so as an "extended trial".
2. To those of you who "just bought" Office 2007 prior to the start date of this program, stop crying. If MS had to replace every copy of Office 07 purchased since Jan 1 with a copy of Office 10, it would not make any business sense whatsoever, and they wouldn't do the program at all. Anyone who "loves office" should have known that Office 10 has been in TP/Beta stages since last summer, and this upcoming release was always said to be around Q1/Q2 2010.
Just thought I'd settle some of that.. some of you people are quite spoiled.
Okay, the thing I need to know is what version of Office will you get if you buy Office basic, standard and small business today, when you get the free upgrade. I cant find that anywhere
If ANYONE can help me with ANY information I would feel forever in debt to you!
I downloaded the Windows 7 and the Office 2010 at the same time. I have had nothing but troubles with my computer. My computer does not recognize Outlook 2010 as an e-mail service. So, I'm not able to sync my Itouch or my cell phone with any of my contacts, calendar events, or e-mail (which has been a huge problem!).
My printer will no longer print from my computer, I'm not able to open up certain Adobe or PDF files, Microsoft word will not allow me to use any of the functions on the ribbon bar because, "There is not enough memory to preform this action".
I have spent literaly HOURS on the phone with tech help, customer service, and chat sessions with them. No one will help me with anything. At this point I just want my computer back to what it was before the downloads!
Oh, and earlier someone asked about their previous version of Office 2007 when they upgrade to Office 2010. Don't uninstall it! If only I would have saved mine...
The system recovery is also not giving me any dates for my computer prior to the "upgrade" date. I downloaded my 2007 version and therefore, do not have a disc to reinstall the program.