Using Office 2010, have something you want to tell Office? Maybe you're having trouble finding something in the UI or have a specific suggestion on how we can improve a feature. Or, maybe there's something you love and you want to make sure we know about it so that we keep it in the product. The best tool to use to give us feedback on the Office 2010 (Technical Preview) is called Send-a-Smile.
Hello and welcome to Office 2010! My name is Amanda and I am a Program Manager in Office, on my team we build Feedback tools, including Send-a-Smile. My job is to ensure the Office user has the opportunity to provide feedback (likes and dislikes) about their Office 2010 experience and then route this information to the right people on the Office teams. The teams use this information to make decisions regarding feature designs and to help prioritize bug fixes.
Where can I get Send-a-Smile? Send-a-Smile automatically installs with Office 2010, you’ll see two icons added to the notifications area of the taskbar over by the clock: a Smile to click when you want to give us positive feedback and a Frown to click when there's something you don’t like. On Win7, you may need to go specifically add them to the list of icons you want to see in the taskbar.
Do we actually read the comments? Absolutely! In fact we’ve already taken fixes to the product, which future downloaders of the Office 2010 (Technical Preview) will benefit from. Let me walk you through the process from sending a comment to someone on the Office team reviewing the comment.
How does one submit a comment? As previously noted, the Send-a-Smile tool installs along with the Office 2010 (Technical Preview). After the installation is complete, you will see the Smile and Frown icons in the taskbar.
Clicking on the Smile or Frown will launch the Send-a-Smile tool.
There is a text box to type your comment, and optionally you can include a picture of your screen and your e-mail address (so that we can contact you if necessary.) The screenshot is a really interesting and useful part of the feedback... especially where the UI is concerned. But, of course, you can just send the text if you'd rather. After you click “Submit”, off your feedback goes to Microsoft...
Where does the Smile or Frown go after you click submit and see the envelope fly away? Who reads my Smile or Frown comment?
The comment goes into a database here at Microsoft. Based on the comment text, we automatically group “tag” the comments by team and by feature. This helps get your comment to the appropriate team as quickly as possible.
An internal website has been created specifically for these comments. The Office teams use the website to review all the comments “tagged” to their team and features. While reviewing the comments, the teams have the option to give the comment a status to help categorize and later follow up on specific comments.
This feedback mechanism has already had a big impact on the product. Bugs have been identified and fixed. And of course, the many positive comments we receive help us not to tinker with the things that it seems we've gotten right.
We cannot guarantee that we'll act on every comment (which would be impossible anyway since many of the comments directly contradict other comments), but we can promise that we read them, consider them, and use them to help make decisions about the product.
The long and short of it all this, when you have feedback please click on the Smile and Frown icons...we are listening and love to receive feedback on the Office 2010 (Technical Preview). This is the most direct way for anyone in the world to get their feedback heard by the right person, with none of the barriers usually associated with trying to give feedback to a big company (phone trees, "customer service representatives", etc.)
Hi - great idea setting up a feedback blog -
Now, I've got several email accounts I want to import from Outlook 2003, which I've exported as IAF files... and can't seem to find any way to import them. I can't believe you would remove that, so I must be missing it somewhere in the new UI. Hmmm?
Установил себе на компьютер Beta версию MS Office 2010 и хотел бы
высказать пожелания по функционалу MS Word, так как именно
этот пакет наиболее часто использую на работе. Описных ниже улучшений
я не увидел ни в MS Office 2003 SP3, ни в MS Office 2007, ни в MS
Office 2010 Beta.
Пожелания:
1. Добавить возможность программно (с помощью VBA) полностью
убирать панель инструментов. Такая возможность исчезла в MS Office
2007. Такая потребность обусловлена необходимостью повысить
безопасность компьютера от несанкционированного доступа пользователя к
файлам, папкам и программам при просмотре документа в MS Word или
Excel.
2. Добавить возможность делать перекрестную ссылку на рисунок или
таблицу в формате "Только номер" рисунка или таблицы. Данная
возможность позволит произвольным образом склонять эти ссылки,
например, смотри на рисунке 1 (где ссылкой является только номер), а
не смотри Рисунок 1 (где ссылкой является слово и номер), как это
сейчас реализовано, когда ссылка имеет формат "Постоянная часть и
номер".
3. Сделать заголовок таблицы, повторяемый на следующем листе,
зависимым от текущего листа, а не от листа, на котором располагается
родительский заголовок. Например по российским ГОСТам при переносе
таблицы на следующий лист необходимо писать слово "Продолжение таблицы
<№>". Если включить в заголовок таблицы Поле IF
{IF {PAGE \* MERGEFORMAT} = 1 "Таблица <№>" "Продолжение таблицы
<№>" \* MERGEFORMAT)}, то данное требование можно было бы выполнить,
но второй текст, в повторяемых на последующих листах заголовках
таблицы, не вставляется.
ok, can anyone help with this darn installer/configuration process running everytime I open an office product or when I finally get word, outlook, or visio open everytime I select a tool or open a file it runs again. VERY hard to work like that.
beta office 2010
on
windows 7 Ultimate x64
workgroup (my pc)
Im at a lost, I have searched the web and alot of references to 2003/7 with this issue but none for 2010
thanks
Whiskey Tango Foxtrot is going on with Group Policy installations?
http://technet.microsoft.com/en-us/library/cc178988(office.14).aspx#section2
There's no more option to deploy Office via GPO objects, which is a step back from Office 2007. 2007 was in turn a huge step back from 2003 with its unreliable two-stage GPO installation.
And to think Microsoft was showing some real progress with software management when they introduced software deployment via Windows Installer and Group Policy back in 1999. Shift computers around in your Directory, and the right software gets installed and the wrong software gets removed.
Not so anymore with Office applications and suites. I'm not a regular MS basher but sheesh, this is about as "Do as I say, not as I do" as a software developer can get.
The really stupid part is there's nothing inherent in the design of these apps that would prevent a developer from creating a GPO-friendly installer package for them. Or if the package itself has become too large, how about packaging the individual applications and support tools separately? Aren't they already broken up into individual self-contained packages in Office 2007?
Seriously, this is poor design after seeing all of the progress I've seen in Dynamics 10 and tons of third-party apps that are finally supporting Windows Installer and Group Policy.
Each time I try to use the Solver add-in, Excel 2010 spanish version keeps asking for a password and a dialog box appears saying there is a problem with the constraints definitions.
Congratulations for all the new developments.
How can i disable
sjaak500
not sure why you mentioned the registry edit,
for those of us registry challenged
Start: Run: msconfig: and choose the Startup tab, look for "officeSASscheduler" and turn it off
No Send-a-Smile on my installation, so here's my problem.
Am trying to e-mail a document directly from Word 2010, but doing File, Share, Send Using Email, Send as Attachment, opens up Outlook 2010. Outlook 2010 isn't my default mail client in Windows and I don't have any accounts configured in it.
Doing the same thing in Office XP or Office 2007, currently opens a message in my default mail client.
I have decided to uninstall the 2010 Office beta, as in general, I don't see enough improvement to warrant upgrading from 2007 to 2010. (With the only except being that I would love to be able to customize my ribbons in 2007). I wrote on another MS blog (but can't remember which one now) that overall, I find it harder or a little more time consuming to find "administrative" type functions like printing, converting a file, etc., within 2010 Office programs (like Word or Excel) than 2007. If I had gone from 2003 to 2010, perhaps the move would be easier, but from 2007 to 2010, it isn't worth the effort.
And I hope that just because 2007 still hasn't caught on in the work world, that MS will not drop supporting it to favor 2010. For all of those who have made the effort to adapt to the entire ribbon concept and other organizational changes in 2007, it would be a shame for us to be left to the curb.
I think 2007 simply needed a better sales pitch, like Windows 7 received (which by the way IS worth the upgrade from Vista!)
Send a Smile: Disable
Go on Start > All programs > Startup
Right-Click, delete OfficeSAS.
do you need specific hw related info as well?
Would *greatly* appreciate 2003 classic menus option. 2003 was reasonable, 2007 had a few bugs and the user interface is confusing. 2010 seems to work (several of the 2007 bugs seem to be fixed), and ribbon is more consistant, however the user interface is still pretty confusing. 2003 and 97 weren't as "pretty", but the menus were intuitive.
The new ribbon system still sucks. I don't need a new user experience. I need to be able to get my work done without the interface getting in the way.
Thanks,
Please allow users to adjust the default settings in the Excel 2010 import text wizard. Scientists import a lot of delimited files, and very often they all have the same format. For instance, every single file that I import is delimited by commas. It would be great if excel defaulted to that whenever I import text.
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