·         Full story here: http://www.microsoft.com/technet/itsolutions/msit/deploy/itwebtcs.mspx


·         Overview here:


Microsoft needed to improve the user experience with its internal IT self-help portal. The existing solution made the process of creating, maintaining, and locating content too difficult.


Microsoft migrated the content from the existing the self-help portal in Content Management Server 2002 to SharePoint Server 2007.


Migrating the solution to SharePoint Server 2007 improved the user experience by providing better:

Content authoring and management.

Navigation and search.

Integration and customization.

Uptime and response time.

Products & Technologies

Content Management Server 2002

Office SharePoint Server 2007

The 2007 Microsoft Office system