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  • NextHop

    Update: Microsoft Lync 2013 in a Virtual Desktop Infrastructure

    Posted 6 months ago
    by
    • 34 Comments
    Hi everyone, I’m Tarek Radi, a senior program manager on the Microsoft Lync partner and customer engineering team. I’m excited to give you a quick glimpse of how Lync 2013 delivers enterprise grade, real-time audio and video communication...
  • NextHop

    Lync Firewall Rules Viewer

    Posted 10 months ago
    by
    • 29 Comments
    Determining which ports to open and what direction to allow Lync Server 2010 traffic to travel through your firewalls is an important task. Lync administrators need to determine firewall rules and provide this information to their security administrator...
  • NextHop

    Microsoft Lync 2010 Photo Experience

    Posted over 3 years ago
    by
    • 28 Comments
    Microsoft Lync 2010 uses photos to enhance the user experience when displaying the contact card. This article explains how you can manage the use of photos and how they are downloaded to clients. Author: Jens Trier Rasmussen Publication date: November...
  • NextHop

    Update: Microsoft Lync Server 2010 Protocol Workloads Poster

    Posted 11 months ago
    by
    • 28 Comments

    The Microsoft Lync Server 2010 communications software protocol workloads poster shows the protocols that are used by each workload in Lync Server 2010, describing relationships, dependencies, the servers that initiate connections, and certificate requirements. This poster provides a snapshot of the network connections between server roles. You can download this poster from here. Author: Rui Maximo:  Product Version: Microsoft Lync Server 2010 communications software, Microsoft Office Communications Server 2007 R2. The latest version is 5.12.

    ...
  • NextHop

    Using IIS ARR as a Reverse Proxy for Lync Server 2013

    Posted 2 months ago
    by
    • 27 Comments
    With Forefront Threat Management Gateway (TMG) 2010 now discontinued, we sought a suitable reverse proxy solution that works with Lync Server. With the release of Windows Server 2008, it is now possible to add an optional component called IIS Application...
  • NextHop

    Integrating Exchange 2013 Preview and Lync Server 2013 Preview

    Posted 9 months ago
    by
    • 24 Comments
    Exchange Server 2013 Preview and Lync Server 2013 Preview add new integration features to the existing Exchange Unified Messaging (UM) and Outlook Web App IM and Presence features currently available with Microsoft Exchange Server 2010 and Microsoft Lync...
  • NextHop

    Office Communications Server 2007 R2 Tool: OCS IM Archive Viewer

    Posted over 2 years ago
    by
    • 19 Comments
    Customers sometimes ask how they can see archived instant messages after deploying the Microsoft Office Communication Server 2007 R2, Archiving Server. In response, we’ve developed a new tool called OCS IM Archive Viewer. Although there are some...
  • NextHop

    DNS Load Balancing in Lync Server 2010

    Posted over 2 years ago
    by
    • 18 Comments
    DNS load balancing is introduced in Microsoft Lync Server 2010 communications software. The objective of DNS load balancing is to provide a native load balancing mechanism option in Lync Server 2010. DNS load balancing can be quickly and easily configured...
  • NextHop

    Certificate Expiration Alerting

    Posted over 2 years ago
    by
    • 17 Comments
    Microsoft Lync Server and Microsoft Exchange Server utilize certificates to manage encryption and authentication. When certificates expire unexpectedly, network administrators are under pressure to resolve the problem quickly. Fortunately, most trusted...
  • NextHop

    Update: Features of the Lync Server 2010 Multitenant Pack for Partner Hosting

    Posted 7 months ago
    by
    • 16 Comments
    This article lists the features available in the Lync Server 2010 Multitenant Pack for Partner Hosting, which now includes support for IP phones. October 12, 2012 Update : The article has been updated to include four IP phones that are now qualified...
  • NextHop

    Change a Pool Database Instance when the Pool Hosts the Central Management Server

    Posted over 3 years ago
    by
    • 16 Comments
    Microsoft Lync Server 2010 communications software introduces the Central Management Server role. By design, this server role does not allow you to alter the back-end database that is used by the Central Management store until you move this role to a...
  • NextHop

    Assigning Telephone Numbers to Lync Enterprise Voice Users

    Posted over 2 years ago
    by
    • 14 Comments
    To provide the best user experience and prepare for future growth, it is important to use the correct numbering format when assigning phone numbers to users. This article describes how to effectively assign phone numbers to Lync Server 2010 Enterprise...
  • NextHop

    Enabling Lync Media to Bypass a VPN Tunnel

    Posted over 2 years ago
    by
    • 14 Comments
    Many organizations utilize Virtual Private Networks (VPNs) to secure traffic when users are outside the corporate network. VPNs have numerous security benefits, but they can actually degrade the call experience for Microsoft Lync users. This occurs because...
  • NextHop

    Troubleshooting External Lync Mobility Connectivity Issues Step-by-Step

    Posted over 1 year ago
    by
    • 14 Comments
    This article provides step-by-step troubleshooting for Microsoft Lync Server 2010 connectivity issues for external users with mobile devices. This article assumes that Lync Server 2010 Mobility Service and Lync Server 2010 Autodiscover Service are successfully...
  • NextHop

    Microsoft Lync Server 2010 Resource Kit Tool: Response Group Agent Live

    Posted over 2 years ago
    by
    • 13 Comments
    This article offers a scenario to describe the Response Group Agent Live tool. Bob is a part-time Response Group agent. He is currently signed out from the agent group, but sees in the Response Group Agent Live tool that three calls are currently waiting...
  • NextHop

    Update: Microsoft Lync Server 2010 Resource Kit Tool: ABSConfig

    Posted over 1 year ago
    by
    • 13 Comments
    ABSConfig is an administrative tool that helps to customize Microsoft Lync Server 2010 Address Book Service configuration. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center . The ABSConfig.exe...
  • NextHop

    SIP Trunking: What Is It? Why Do I Need It? How Do I Deploy It?

    Posted over 3 years ago
    by
    • 12 Comments
    A SIP trunk is a direct connection between your organization and an ITSP. It enables you to extend VoIP telephony beyond your organization's firewall without the need for an IP-PSTN gateway. Additionally, SIP trunks can carry instant messages, multimedia...
  • NextHop

    Lync Server 2010 Response Group Application Frequently Asked Questions

    Posted 7 months ago
    by
    • 12 Comments
    The Response Group application in Lync Server 2010 provides for treatment, queuing, and routing of inbound calls. This powerful Lync Server application allows incoming calls to be routed to groups of agents using hunt groups or interactive voice response...
  • NextHop

    Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide Update: July 2012

    Posted 9 months ago
    by
    • 12 Comments
    This article describes updates made to the Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide published on July 25, 2012. Author : Randall DuBois Publication date : July 30, 2012 Product version : Lync Server 2010 Multitenant...
  • NextHop

    Lync Server 2010 Geographically Dispersed Edge Topology: Part 1

    Posted over 1 year ago
    by
    • 11 Comments
    Deploying Microsoft Lync Server 2010, Edge Servers across a multiple-location organization presents numerous challenges. Lync Server 2010 gives remote users, who are not using a Virtual Private Network (VPN) connection, the ability to take advantage of...
  • NextHop

    Ultimate Voice Webcast: June 1, 2012

    Posted 11 months ago
    by
    • 11 Comments
    This webcast series focuses on Lync Server 2010 voice-related topics. The web clinics run each month and consist of the following sessions: Flexible Dial Plans , Using SIP Trunks with Lync Server 2010 , Lync Server 2010 More Than a PBX , Simple User Provisioning...
  • NextHop

    Lync 2013 Mobile Clients Release: FAQ

    Posted 2 months ago
    by
    • 11 Comments
    The Lync team is excited about the new mobility clients that released for Lync 2013 and has put together this FAQ to answer some of the most frequently asked questions. Author : Kaushal Mehta, Lync 2013 Beta Mobility Lead Technical Reviewer : Dave...
  • NextHop

    Configuring an IntelePeer SIP Trunk Solution in Lync Server 2010

    Posted over 2 years ago
    by
    • 11 Comments
    You can implement Microsoft Lync Server 2010 Enterprise Voice functionality that utilizes multiple IntelePeer Session Initiation Protocol (SIP) trunks. Using a listed partner solution on the Microsoft Unified Communications Open Interoperability Program...
  • NextHop

    Protecting the Edge Server Against DoS and Password Brute-Force Attacks in Lync Server 2010

    Posted over 2 years ago
    by
    • 10 Comments
    Companies that allow employees to remotely sign in to Microsoft Lync Server 2010 communications software from the Internet can be susceptible to denial-of-service (DoS) and brute-force attacks. Both types of attacks involve guessing users' passwords or...
  • NextHop

    How to Create Additional Lync Server 2010 Call Details Reports: Part 2

    Posted over 1 year ago
    by
    • 10 Comments
    Microsoft Lync Server 2010 Monitoring Server Reports provide a collection of system usage and call diagnostic reports. This collection of reports meets the needs of most Lync Server 2010 audio/visual (A/V) call scenarios. However, administrators that...
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